Easipetcare – Dovedale House

Easipetcare offers veterinary services focused on accessible pet care. The practice provides a range of treatments and services designed to keep pets healthy and happy, including routine check-ups and more. They cater to various animals, offering comprehensive care throughout the pet's life. What sets easipetcare apart is its emphasis on affordability and convenience, offering a Pet Health Club to help owners budget for routine care and accept payments via Klarna. They also provide an online shop for pet essentials and online appointment booking. The practice aims to deliver a positive vet experience for both pets and their owners. Easipetcare provides practical services like booking appointments online and offers various special promotions, such as discounts on pet travel and money off for referrals. They also offer nurse wellness screenings and provide an online shop for pet supplies, emphasising an all-around supportive pet care system.

Easipetcare – Dovedale House is based at Dovedale House, Derby, Derbyshire, DE24 8UP in Derbyshire. The practice treats birds, cats, dogs and small mammals and publishes prices for 6 services including consultations from £62 and dog vaccinations from £78. It is open at weekends.

Latest reviews

Read the five most recent/ recommended reviews for Easipetcare – Dovedale House. Order provided by Google.

• Leah Clarke· 2 months ago

  AWFUL. Staff are so so so rude especially the receptionist. On my visit there was poo bags full of poo just sitting on the chairs whilst the receptionists are just sitting there. Overpriced is an understatement. They are taking advantage on people in vulnerable situations. This vets should honestly be closed

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• A L Barker· 5 months ago

  This is our 4th pet we have taken here .Amazing staff , go out of their way to ensure your pet is comfortable and cared for . They were reassuring to our pets and to us especially and made sure we were well informed on all procedures etc .There is no hidden or unnecessary costs and they are very transparent about pricing and what's necessary for your pets health rather than trying to sell you on everything like other vet practices. Genuinely care for your pet , even help us clean our cat when she panic poos on arrival !

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• Layla Shakr· 7 months ago

  Terrible service; they only work to extract more money from clients. I've been there twice with a kitten with the same problem, and the doctor told me to call him back in a week. When I called, the receptionist didn't even want to inform the doctor about my call, saying I needed an appointment. Are you kidding? I've already paid £59 for an appointment twice, and the same problem. The doctor said to call, but reception has its own rules. The medications are terribly expensive: an antibiotic costs £69, while online costs £9.90. I've been using it for 7 years, but now I'm forced to go to another vet.

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• Purple Prunella· 7 months ago

  I was sent by this company to the out of hours vets. When I had to request more medication from this, the vets I was registered with, they told me they couldn't do that because my dog hadn't been seen by their vet. So I paid over £200 for the out of hours consultation, to be told I needed to pay yet another consultation for the same condition? I know they said make an appointment in two weeks time, but this seemed like a rip off in the interim period. Surely there is a button that the out of hours vets presses to let your vet know what has been said and prescribed. If not, why not? Do you not keep informed between the out of hours vets and your own vets. I then got told it's the same as human care, which is great because the hospital sends their findings forward to the doctor. Needless to say this felt like a scam. So I asked them if they had sent my dogs records to the other vet to be told it wasn't worth it there were barely any records there. Bearing in mind I still can't get medication from either vet at the minute this did not go well on the phone. I will be transferring all of my pets from this practice because it is a joke. Even when I said fine I will bring him in for an appointment then, it was nearest date Tuesday, so four days without medication and the issue gets worse and I pay even more? I don't think so. Either this is a miscommunication or I have no idea. I only gave this vet a one star review because the vets themselves are usually lovely, but the people who they work for have some strange ideas if they aren't communicating with the outcome of hours vets they refer you. Alternatively if that is not the case why isn't the outcome of hours vets findings competent enough to be believed when you were happy enough to send me there in the first place. I want to do right by my dog of course I do, but I don't want to be ripped off in the process.

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• Mughal Gee· 8 months ago

  I was really disappointed with my recent visit. I was charged £59 consultation fee, yet the clinician only spent around 3–4 minutes with my cat and seemed rushed. On top of that, I was charged £41 for eye drops, which I later found online for just £10. I completely understand that vet care has costs, but this felt very unfair and left me feeling ripped off. Transparency and proper time spent with patients would make a huge difference.

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