Medivet - Bamber Bridge, Withy Grove Vets

Medivet Bamber Bridge, also known as Withy Grove Vets, is a veterinary practice located at 37-39 Station Road, Bamber Bridge, Lancashire, PR5 6QR. The practice offers veterinary services for cats, dogs, rabbits, and small mammals. The practice team includes Partner Charlotte Dobson, who qualified from the Royal Veterinary College in 2012 and holds a Certificate in Advanced Veterinary Practice (CertAVP) in Surgery. Suanne Bly serves as the Lead Veterinary Surgeon, having worked at the practice since 1999 and holding three surgery certificates. The practice prides itself on its welcoming team and building lasting relationships with clients. Medivet Bamber Bridge is open Monday to Friday from 8:30 am to 7:00 pm, and on Saturdays from 9:00 am to 6:00 pm. Free practice car parking and free on-street parking are available, and the clinic provides wheelchair access with a ramp. For out-of-hours emergencies, clients are directed to Medivet 24 Hour Chorley, with an out-of-hours consultation fee of £130, though phone assessments are free.

Medivet - Bamber Bridge, Withy Grove Vets is based at 39 Station Road, Preston, Lancashire, PR5 6QR in Lancashire. The practice treats birds, cats, dogs and small mammals and publishes prices for 5 services including consultations from £48 and dog vaccinations from £47. It is open at weekends and provides step-free access.

Latest reviews

Read the five most recent/ recommended reviews for Medivet - Bamber Bridge, Withy Grove Vets. Order provided by Google.

• Saskia Jones· 2 months ago

  Our kitten experienced complications after a routine spay and required follow-up surgery. The practice waived the additional fees, which we appreciated. Practice Manager Charlotte was very helpful in resolving the issues and was attentive and supportive during our follow-up appointment. She also kindly helped to shave our kitten, whose fur had become matted from wearing the protective suit. Icesis, one of the vets, was also very kind and caring during the second surgery. She provided reassurance when I was very worried, which meant a great deal. Unfortunately, my experience with vet nurse Jo Smalley was very different. I found her manner to be rude and combative during an already stressful post-operative situation. It was disappointing, particularly as she is in a front-facing role. I noticed other reviews mentioning a rude receptionist, and I suspect this may refer to the same individual.

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• Stacy Greenwood· 2 months ago

  Willow needed urgently attending to after becoming quite unwell in a short period of time, I contacted the vet in the morning and she was seen within the hour, admitted and given the urgent medical attention she needed. Suanne talked me through every step of her plan and kept me updated throughout the day, I really did not need to worry knowing she is always in the best hands. I am eternally greatful for Suanne and her team for always being there when I need them. Their kindness and compassion is on another level, I wouldn’t take my girls anywhere else. Forever greatful to all who looked after Willow 🥰 she is now hopefully on the mend and back to her quirky little self 🥰

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• Bob C· 2 months ago

  I cannot morally recommend this place to anyone. Since this surgery has changed hands it's sadly gone way downhill. Had my cat here on Monday. Struggling with his balance. But alas, didn't take his temp or even look at his ears. Which for me was the final straw. I did have three cats registered here but no more. With fees varying for the same thing over the last couple of years . A distinct lack of any clear pricing I find alarming. Particularly in these tough times. For some reason I continually have to ask for a receipt of what treatments etc I'm charged for but the amount is different everytime and reception staff seem unwilling to give these invoices / receipts to pet owners. To see my animals (which are members of our family) it saddens me to see a company like this use them as cash cows. To put this in perspective my cat was seen by another vet this morning and has started an antibiotic course which could have been started on Monday. Please think carefully before you bring your pets here as I will not bring another of my pets here. I understand the business owner has a right to reply here but I'm not interested in anything they have to say or entering any form of dialogue. Action spraks louder than words.

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• Nat Wood· 4 months ago

  We had an incredibly emotional but ultimately positive experience with this practice. Our parents’ cat had unfortunately been let down by a previous vet over the last three months. That vet did not do enough research into her illness, which left my parents beside themselves with worry and unanswered questions. Sadly, she has now been diagnosed with lymphoma. In just a 20-minute consultation, the team here explained more to us than we had been told in the entire three months beforehand. Although there is nothing that can be done to cure her and we know she will eventually pass away, the care, honesty, and compassion shown to us meant everything. They have provided treatment to help slow the progression of the illness and to keep her as comfortable as possible. From the very first phone call, everyone was kind, understanding, and reassuring. We were seen within half an hour, which we are incredibly grateful for. The kindness and support we received during such a heartbreaking time will never be forgotten. We have now registered our other cat with this practice without hesitation. Thank you so much to the whole team for your professionalism, empathy, and genuine care. Please make sure you do your research when choosing a vet — it truly can make all the difference.

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• Alison Everingham· 5 months ago

  I have to be very honest, the reception staff are not the most welcoming at all at this practice and I have been a few times. However, the 5 star review comes as a result of the actions of one of the Vets, Catherine. I had to have my 4 year old German Shepherd, Frank put to sleep on Friday just gone. Catherine was amazing: she was so compassionate; showed great empathy and really put my husband and I at ease and most importantly, she put Frank at ease. She went as far to give him a kiss on his forehead whilst she administered the drugs. What was a really emotional experience, was made, very much better by Catherine's actions. She absolutely cared about my beloved dog and her actions very much showed that. She is an absolute credit to her profession and a great representative of Medivets. I absolutely would have no hesitation in recommending her services.

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