Vets4Pets – N11

Friern Barnet Vets4Pets is a veterinary practice located inside Pets at Home at Friern Bridge Retail Park, Pegasus Way, Friern Barnet, Greater London, N11 3PW. The practice offers general veterinary services to local pets. The practice emphasises its local roots and aims to provide trusted care for animals in the community. Practical information includes available parking at the retail park. The practice can be contacted at 020 8362 8217 or via WhatsApp.

At a glance

Vets4Pets – N11 treats birds, cats, dogs, poultry and small mammals, with published prices for 6 services, including consultations from £49 and dog vaccinations from £49. Rated 4.2/5 from 225 reviews, the practice opens at weekends, with on-site parking and step-free access.

Latest reviews

Read the five most recent or recommended reviews for Vets4Pets – N11. Order provided by Google.

• iris martins· 7 months ago

  AVOID THIS VET IF YOU LOVE YOUR PET ! I am extremely disappointed with the service and care I have received from this clinic and I would strongly advise others to think carefully before registering their pets here. We took our cat in because he had a persistent cough and were told it could be heart worm related. We were informed that a treatment would be applied to the back of his neck and that we would not be charged if we returned unused medication. Later, when I called to follow up, there was no record of the appointment, no record of the discussion and no record of any treatment. I was effectively made to feel as though I had imagined the entire conversation. More recently, I ordered flea and worm treatment and specifically requested a liquid treatment rather than tablets. I was told this would be arranged and delivered. The next day I called to confirm the brand name and was told no such order had been placed and that only tablets were available. This directly contradicted what I had been told. My cat is an outdoor hunter and regularly catches pigeons and mice, so flea and worm treatment is essential. When I tried to explain this, staff seemed confused and dismissive. Communication within the clinic appears to be completely lacking. When I cancelled my subscription due to these repeated issues, I was told there would be a fifty pound cancellation fee. I accepted this, yet I was incorrectly charged sixty pounds and had to request money back. Even basic payments cannot be processed accurately. When my cat was neutered, we raised concerns about his heavy breathing before the procedure. When we collected him, it was clear that these concerns had not been checked or even properly noted. Given that he was undergoing anaesthesia, this is extremely worrying. Overall, I experienced poor record keeping, inconsistent advice, payment errors and a lack of attention to genuine health concerns. I have completely lost confidence in this clinic and would not recommend it to other pet owners !!!

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• Shay Haze· 8 months ago

  I feel so incredibly blessed that this was my beautiful girl’s vet. Every single person we encountered showed nothing but kindness, compassion, love, and genuine care. I’m beyond grateful for a place like this where people truly care about our fur babies. My sweet girl Lily was always treated with so much love and tenderness. Thank you all 🤍🙏🏼 big shout out to Marta for her kind, helpful and caring nature she’s a gem

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• Patricia Harikantra· 8 months ago

  I have used vets4pets in Friern Barnet a few times and every time I have been impressed. The customer service from the initial contact at the reception desk to the nurses and vets is second to none. Most recently I had left my gorgeous Russian Blue kitten in their care to be castrated. Shannon who was the vet we met with, was so lovely, friendly and genuinely caring. She performed his op with great care and he has recovered very well. I also met with a couple of nurses afterwards and they were amazing. Shout out to Nicole too as she went out of her way to explain the changes for my little fur baby and how I can best support him going forward. The staff here are very knowledgeable and kind. 100% recommend 👌 Thank you all ❤️

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• Yuri Avdijevski (DToxVanilla)· a year ago

  We have been clients at this location for 2 years before we moved, and I have nothing but great experiences over this time. We have done: Teeth cleaning for my dog; Annual vaccinations; Emergency appointments; Blood tests; Surgery on my dog’s back area bc of a dangerous lump. Very happy to recommend them!

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• Steff -Teo· 3 years ago

  First time in 2 years as a pet parent when I feel comfortable going into a veterinary shop. Great customer service provided by the reception while we waited to see our future doctor. Very kind and skilled woman called Georgi or Gia greeted us with a smile at the door and seconds later Ena( my little teacup yorkie) was in her arms. Thank you in millions for the love and care you have provided to our puppy while in there. Very great advice provided. I am very pleased and thankful for my visit today at Vets4Pets in Friern Barnet. I highly recommend you to ask for Giorgi when booking your next appointment. The vet is conveniently located inside pets for home in n11, with plenty of choices for your paw friends and also plenty of parking. In Vets4Pets I felt something never felt before, they are humans that care for your and your little one, I think this is a problem in uk when it comes to doctors of any kind, no feelings involved, you don’t feel they care for you. I highly recommend over and over again this clinic, really impressed with everything from how clean to how skilled and caring are the staff members. Call them first to book your appointment.

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