Vets Now (Staines)

Willett House Veterinary Surgeons is a long-established independent veterinary practice with its main site in Staines and several branch practices in the surrounding communities of Feltham, Addlestone, Hampton, Stanwell, Egham, Sunbury and Laleham. The practice offers a range of veterinary services, catering to the health and wellbeing of pets. The practice prides itself on its ability to respond to client needs and advances in veterinary medicine, investing in facilities and services accordingly. The network of branch practices allows them to extend their expertise and care into local communities, providing access to more extensive diagnostics, hospitalisation, and advanced surgery at their main Staines site when required. Willett House has been treating pets since 1888 and offers 24/7 emergency care. They provide services such as CT scanning and keyhole bitch spays. They also run a 'Healthy Pet Club' for clients. Their mission is to provide a professional, caring service using modern techniques in a friendly environment.

Vets Now (Staines) is based at 138 Kingston Road, Staines, Milddlesex, TW18 1BL in Middlesex. The practice treats birds, cats, dogs, exotic/wild and small mammals.

Vets Now (Staines) Prices

Latest reviews

Read the five most recent/ recommended reviews for Vets Now (Staines). Order provided by Google.

• Keith Ditchburn· 2 months ago

  The service itself was fine but because it was out of hours it cost £340. That is insane. Veterinary practices are operating as a cartel. The Government needs to step in and prices need to be regulated.

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• Paula Little· 3 months ago

  I had to take my beloved cat to the Emergency Clinic, Vets Now in Staines. What good fortune to have the most extraordinary Vet, Natalie on duty. With 30 years experience, having worked in the Kruger National Park taking care of Wildlife for many years, she was compassionate, incredibly knowledgeable, straight talking and clearly a lover of animals. Her advice and treatment of my cat has transformed his life, even after only 5 days on her treatment plan he has come alive and back to what he once was, extending his life expectancy. Natalie is a treasure, an absolute asset to Vets Now and I for one am incredibly grateful to have had the benefit of her professionalism, vast experience and compassion. A heartfelt thankyou. It's important to also mention the staff at Vets Now - each and everyone, from the Receptionist to the Managing Vet, Grace, were marvellous. If I could rate Vets Now in Staines, I would give them 10 Stars.

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• Tracey Bilbie· 3 months ago

  Lovely vet who took my rabbit in for treatment as he wasn't eating and not moving. They kept him overnight for treatment and we collected him the next day and had to take him to our own vet as when we got home he just flopped down and looked awful. I couldn't afford another night with Vets Now as no insurance because we found him abandoned in a car park. Tried to get him in a rabbit shelter but they all said they were full so we looked after him. Was disappointed that the vets charged 2 lots of stay at £113 each when he stayed in the same accommodation. Our bill came to around £1200.00. We love this little rabbit so paid it but couldn't afford for him to stay any longer. Think that charging twice for his keep was too much

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• sarahecowen· 4 months ago

  I can't fault the staff at all. The vets and receptionist staff there were amazing. Really friendly, reassuring and knowledgeable. They even sent me an email with a photo of my little one overnight, to keep me from worrying too much. So a massive thank you to them! The only reason I give 3 stars is the price. To me it seems EXTREMELY expensive. It was over £300 just for the consultation alone, before even giving any treatment. I had no choice but to use the out of hours service, but it seems a real rip off to charge people so much in an emergency, when they are at their wits end trying to ensure their beloved pet doesn't die. To put it in context, my vet bill for having my pet castrated, kept in all day and then follow on treatment over the following days (including another stay all day) was less than £600 at my usual vet. A single stay overnight with medication cost me £1.5k with Vets Now. Much as I appreciated the help, I do think the prices need to be reviewed. That being said, my bun is now happy and healthy again, so thank you!

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• Elizabeth Dawson· 5 months ago

  Vets Now, Staines could NOT have done anymore to put my anxiety at ease as I was close to a panic attack after my 22 week old show, Dark Blue Roan, English Cocker Spaniel, Billie Bluebell had suspectedly ingested up to 6 of my OxyCodone capsules, which incidentally are a high strength opiate and as each capsule was 20mg. She could have easily ingested up to 120 mg. (Oxycodone overdoses make your heart rate slow down to eventually it stops!! Heath Ledger, the famous Actor overdosed on it, together with Diazepam and another drug!!! BEWARE!!! ) Nicki, the Receptionist was very professional and extremely efficient but that didn’t stop her from being very empathetic and extremely helpful. Top marks for her enthusiastic approach. In fact this approach made me relax, considering on the way to my friend’s car I fell over quite seriously and at one point I was in so much pain I didn’t think I would be able to drive zBillie to Dtsines. My friend was holding Billie as she needed to keep Billie awake. My friend could not drive as she had already taken her night medication and also she can’t drive in the dark. The whole process at Vets Now was fully explained by Alex, the Veternarian Surgeon along with the fully detailed costs and once I had signed the form I think the procedure had already been done. I was given charcoal to take away to help with the procedure aftermath and we were good to go after she was sick. All in all, Vets Now we’re fabulous!! I could NOT have asked for a BETTER service. I hope I don’t have to deal with the stress of using their services again with my 3 English cocker spaniels A+ VETERINARY CARE!! I HIGHLY RECOMMEND VETS NOW !!

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