Hale Veterinary Group – Bank Row

Hale Veterinary Group operates a state-of-the-art hospital and several branches in Wiltshire, providing comprehensive veterinary services. They are equipped to handle a wide range of medical cases and focus on offering excellent care for pets. The practice prides itself on its highly qualified team and fantastic facilities, which are designed to support a gold-standard service. Their dedicated staff are committed to their mission of providing top-tier veterinary care to the local community. Practical information is available through their website, including details on their pet health plan, a comprehensive list of services offered, and profiles of their team members. Clients can contact them directly for appointments or further inquiries.

Hale Veterinary Group – Bank Row is based at Bank Row, Calne, Wiltshire, SN11 0SG in Wiltshire. The practice treats birds, cats, dogs, exotic/wild and small mammals and publishes prices for 6 services including consultations from £55 and dog vaccinations from £64. It is open at weekends and provides step-free access.

Latest reviews

Read the five most recent/ recommended reviews for Hale Veterinary Group – Bank Row. Order provided by Google.

• Fiona Witts· 2 months ago

  In the last couple of weeks I’ve been to the practice twice. Once was when my daughter’s cat, that I was looking after, had a limp Ann’s the other for a routine annual check up and vaccinations. On both occasions the service was brilliant. The receptionists were friendly and helpful and the veterinarians were lovely with the cats and did what was needed in a way that was very calm leaving two very relaxed pets. In both cases the cost was perfectly reasonable. Needless to say I am a very happy customer and have been for over 40 years.

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• Nicola Chapman· 2 months ago

  New to the area so a new vet was needed. I was looking for a monthly health plan & a surgery that has hospital access in case of emergencies. This ticked all boxes. Convenient location, friendly staff (was very impressed how the vet listened to me & adjusted what we were doing based on the animal) & top notch cleanliness. Would happily recommend.

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• Claire Louise· 5 months ago

  We can’t thank Hail Vets enough for the care, compassion, and professionalism they’ve shown with all of our cats over the years. Adam and Alison have been truly outstanding — from helping us through difficult moments and delivering bad news with such kindness, to guiding our pets back to good health with real dedication. It’s the little touches that make all the difference here: when there’s been a loss, the quiet candle and the sign asking others to be respectful show such genuine empathy. Even being told we didn’t have to worry about the bill straight away was a thoughtful gesture that meant a lot. Kate on reception is also wonderful — always warm, friendly, and genuinely caring. She remembers the animals by name, keeps a stash of dog treats behind the desk, and makes every visit feel personal. It’s clear that everyone at Hail Vets truly loves what they do and understands just how much our pets mean to us.

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• Teresa· 8 months ago

  Lovely Vets, always clean and friendly. I arrived early for my appointment but I didn't have long to wait and was seen early. The vet was great and gave Baxter my dog, a good check over and a clean bill of heath.

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• Trudy king· 8 months ago

  Thank you for a brilliant service at our routine appointment yesterday. We have been coming to Hale vets in Calne and Chippenham for over 20 years, kind and caring vets, nurses and reception staff, always able to fit us in with our 2 cats if we’re worried about something and very quickly arrange emergency treatment if needed. We wouldn’t go anywhere else.

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