Hale Veterinary Group – Hale House

Hale Veterinary Group operates a state-of-the-art hospital and several branches across Wiltshire, providing gold-standard pet care. The practice prides itself on its fantastic facilities and a highly qualified, dedicated team committed to delivering excellent care. They are well-prepared for various cases that come through their doors, ensuring comprehensive support for pet owners.

At a glance

Hale Veterinary Group – Hale House treats a wide range of animals, including cats, dogs, horses and farm animals, with published prices for 6 services, including consultations from £55 and dog vaccinations from £64. The practice is rated 4.6/5 from 234 reviews.

Latest reviews

Read the five most recent or recommended reviews for Hale Veterinary Group – Hale House. Order provided by Google.

• Jessica· 2 months ago

  I'm so broken hearted right now but I must do this review, I attended hales vets around 5 years ago with my dog that had suffered her for many years with issues around her mouth and ears ,we met Adam, Adam is the most kindhearted and gentle soul i have ever met ,lelou was very fussy and loved to be the alpha in most settings ,well Adan knew his limitations and she adored him ,every visit was always treated with such love and warmth ,yesterday we said goodbye to our darling lelou ,Adam stayed and cared for her when he saw her name come through the system, i was a mess and when I saw Adam and his kind smile made the heart breaking moment seem like I was doing everything my girl needed in that moment ,he made sure my dogs last 5 years where pain free and happy ,i can not explain how much this man means to me and how much of a comfort he's been to me and my family ,my dog adored him ,we adored him and most of all he adored her ,looked after her as if she was his family .

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• Frankie Wallington· 3 months ago

  Amazing vets and the hosipital is brilliant. Always great, very attentive and they care. Want to make a special mention to Adam who took very good care of our cat, Percy. He's back home and back to himself after an overnight stay. Things can go wrong with cats very quickly and he didn't brush us off. He listended and made us feel very safe, and the team their took great care of Percy and us. 100% recommend.

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• Darren Godwin· 4 months ago

  Had to take my dog to Hales vets in Chippenham for an out of hours emergency appointment. My dog was seen and medication was issued. The fee of the emergency appointment was given at £235 which I understood. Upon paying for the visit which was £259 (including medication) I told the vet that I would be looking to use my pet insurance to pay for it. Therefore I ask the vet if I can be invoiced so I could look at get the insurance to look into. However the vet told me that I would have to pay for the bill and the insurance company would reimburse me. I therefore paid the bill. At no point did the vet tell me that there would be an £18 admin fee for the clinic to release the notes to my insurance company. Move forward two days when I received a call from Hales Vets to state they had received communication from my insurance company about releasing the notes and that I would incur an admin charge of £18 to send them the notes. I was very surprised and annoyed by this as this wasn’t explained to me at the time when I was paying for it. I have used another practice and they didn’t charge an admin fee for the exact situation. With all the current news around Vet practices being transparent around prices, I was very shocked indeed. I have just had the invoice through to pay for the £18. The reason for this review is too make people aware of this hidden fee.

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• Alison Huntley· 6 months ago

  My GSD is very anxious and won't let anyone touch her, which isn't great, but my vet read all her notes, and allowed me to treat her under her supervision. It was SO relaxed! Super grateful that we were treat as individuals! Excellent service. Wonderful x

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• Julie Floyd· a year ago

  A really lovely and friendly team at Hale! No hesitation in recommending them, they've looked after my dogs for years, even at the end for 2 of them and they showed so much care and compassion. It was comforting to know they were in such good hands. They now have my new fur babies on their books to help me keep them in tip top health.

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