Charter Veterinary Surgeons – Queen Street

Charter Veterinary Surgeons is a veterinary practice located in Congleton, offering a range of services from vaccinations and neutering to check-ups and nurse clinics. The practice primarily treats small animals, including dogs, cats, and rabbits, and is dedicated to providing routine and preventative care. Led by Head Vet Dr. Elspeth Riley, the team emphasises outstanding veterinary care and a caring approach. The practice holds Royal College of Veterinary Surgeons Small Animal Practice accreditation, ensuring high standards of care. As part of the Willows Vet Group, they have access to their dedicated referral centre, Oakwood Veterinary Referrals, for specialist treatment when needed. Charter Veterinary Surgeons has been established for over 60 years. Practical information, such as opening hours and emergency services, is not detailed on the provided page but can likely be found through their contact information. They also offer pet health packages and provide advice on canine, feline, and rabbit health.

Charter Veterinary Surgeons – Queen Street is based at 6 Queen Street, Newcastle Under Lyme, Staffordshire, ST5 1ED in Staffordshire. The practice treats cats, dogs and small mammals and publishes prices for 5 services including consultations from £58 and dog vaccinations from £60. It is open at weekends, offers on-site parking and provides step-free access.

Latest reviews

Read the five most recent/ recommended reviews for Charter Veterinary Surgeons – Queen Street. Order provided by Google.

• Maggie Daniels· 2 months ago

  Molly had a seizure in the vets yesterday. The staff were unbelievable! So professional, they took control in every way. Molly was their first concern, and then they turned their attention to myself and my partner. We cannot thank them enough, didn’t even want us to settle the bill, just ring us when you’re ready they said! We have been with the practice for over thirty years and highly recommend them.

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• Jane Rowley· 2 months ago

  A great team at Newcastle, they take excellent care, they are kind, obviously love animals plus really clear on pricing and very thorough.

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• Ron Stant· 3 months ago

  It was a very snowy day and we arrived late for our appointment. Isabel still saw us and was very thorough in Logan’s checkup and vaccinations. His needed medication was also sorted at the same time. We cannot fault the service and thanks to Jane for her understanding.

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• Mark Jones· 5 months ago

  ⭐️⭐️⭐️⭐️⭐️ 5 Stars – Outstanding Care and Service I can’t recommend Charter Vets highly enough. Every time I’ve been, the staff have been friendly, patient, and incredibly caring — not just with the animals, but with the owners too. They take the time to explain everything clearly and make sure you feel reassured and supported. The vets and nurses clearly love what they do, and it shows in the way they handle every pet with real compassion. The reception team are always welcoming and efficient, and nothing ever feels rushed or too much trouble. It’s a relief to have a local practice that’s professional, trustworthy, and genuinely dedicated to the wellbeing of our pets. Excellent service from start to finish. Highly recommended! 🐾💙

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• Jean Forystek· 6 months ago

  Excellent vets been with them many years and I am over the moon how they take care of my dogs lovely caring vets

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