Vet practice in Biddulph

Charter Veterinary Surgeons – Congleton Road

4.5(79 reviews)
51 Congleton Road, Stoke-On-Trent, Staffordshire, ST8 6EF
Disabled Access
Car Park

Combined comparison cost

£147.72Dog comparison cost
£154.22Cat comparison cost
£150.97Combined comparison cost
See full pricing ↓

About this practice

Charter Veterinary Surgeons – Congleton Road in Biddulph

Charter Veterinary Surgeons is a small animal practice located in Congleton, offering a range of veterinary services including vaccinations, neutering, and general check-ups. The practice is part of the Willows Vet Group, providing comprehensive care for various pets. The practice is led by Head Vet Dr. Elspeth Riley and boasts a dedicated team. It holds the Royal College of Veterinary Surgeons Small Animal Practice accreditation, ensuring high standards of care. Being part of the Willows Vet Group also gives them access to their referral centre, Oakwood Veterinary Referrals, for specialist treatments. Established for over 60 years, Charter Veterinary Surgeons offers pet health packages and provides advice on dog, cat, and rabbit health. Clients can keep up to date with news and offers by subscribing to their newsletter. Reviews from clients are also available.

At a glance

Charter Veterinary Surgeons – Congleton Road treats a wide range of animals, including cats, dogs, horses and farm animals, with published prices for 5 services, including consultations from £58 and dog vaccinations from £60. Rated 4.5/5 from 79 reviews, the practice provides on-site parking and step-free access.

Animals treated

Dogs
Cats
Small Mammals
Birds
Horses
Exotic/Wild
Aquatics
Cattle
Sheep/Goats
Pigs
Poultry
Camelids
Deer

Charter Veterinary Surgeons – Congleton Road Prices

From practice website
Updated 21 Sept 2026
View source
Combined comparison cost

Dog comparison cost

≈£147.72

Includes estimated microchip

Cat comparison cost

≈£154.22

Includes estimated microchip

Combined comparison cost

≈£150.97

Includes estimated microchip

Recurring care pricing

ConsultationAround Staffordshire average
£57.76
Dog booster vaccination£10 below Staffordshire avg (£70)
£60
Cat booster vaccination£5 below Staffordshire avg (£71)
£66.50
Kennel cough vaccination
£41.50

One-off costs

Dog spay
£313.96
Dog castration£16 below Staffordshire avg (£273)
£257
Cat spay
£141.23
Cat castration£7 below Staffordshire avg (£106)
£99.70
Neutering (general)
£285

These vary by weight, breed and clinical needs — request a quote from the practice.

Additional services

Animal Health Certificate Eu
£220.50
Follow-up consultation
£53.04
Consultation Nurse
£28.50
Out-of-hours consultation (from)
£198
Full In House Blood Analysis Plus Thyroid
£227
Full In House Blood Analysis Standard
£175
Insurance Direct Claim Admin Fee Initial
£25
Insurance Direct Claim Admin Fee Subsequent
£5.20
Puppy Or Kitten Pack
£75
Vaccination Dog Full
£73.50
Written prescription fee
£29.50

Prices shown are guides extracted from the practice's published price list. Always confirm directly with the practice as costs can vary by pet, weight and clinical need.

Health Plans

Pet Health Plan — Dog (Small, Up to 10kg)

dog
adult_small
adult_medium
adult_large
adult_x-large
Pet Health Plan — Dog (Small, Up to 10kg)£21/mo
Pet Health Plan — Dog (Medium, 10.1kg – 25kg)£23/mo
Pet Health Plan — Dog (Large, 25.1kg – 40kg)£25.75/mo
Pet Health Plan — Dog (X-Large, 40.1kg and over)£30.50/mo
  • Annual vaccination and full vet health check
  • Primary vaccination course for puppies and lapsed vaccinations
  • Kennel cough vaccination
  • Vet-prescribed flea and tick treatments
  • Vet-prescribed worm treatments
  • One vet consultation
  • One 6-monthly health check with a vet nurse
  • Selected complimentary vet nurse clinics
  • One vet recommended Wellness Blood Screen (included) or Enhanced Wellness Screen (£10 charge)
  • One wellness urine test
  • 25% off Rabies vaccination
  • £10 microchipping
  • 10% off routine neutering
  • 10% off selected dental procedures
  • 10% off food

Pet Health Plan — Cat (all)

cat
adult
£21/month
  • Annual vaccination and full vet health check
  • Primary vaccination course for kittens and lapsed vaccinations
  • Vet-prescribed flea and tick treatments
  • Vet-prescribed worm treatments
  • One vet consultation
  • One 6-monthly health check with a vet nurse
  • Selected complimentary vet nurse clinics
  • One vet recommended Wellness Blood Screen (included) or Enhanced Wellness Screen (£10 charge)
  • One wellness urine test
  • 25% off Rabies vaccination
  • £10 microchipping
  • 10% off routine neutering
  • 10% off selected dental procedures
  • 10% off food

Pet Health Plan — Rabbit (all)

rabbit
adult
£13/month
  • Annual vaccination and full vet health check
  • One vet consultation
  • One 6-monthly health check with a vet nurse
  • Selected complimentary vet nurse clinics
  • £10 microchipping
  • 10% off routine neutering
  • 10% off selected dental procedures
  • 10% off food
  • 25% off Flystrike preventative treatment
  • One calming product for rabbits

Frequently asked questions

Common questions about Charter Veterinary Surgeons – Congleton Road.

Charter Veterinary Surgeons – Congleton Road reviews

4.5(79 reviews)

Average rating of 4.5 out of 5 based on 79 reviews. Sourced from Google.

Latest reviews

Read the five most recent/ recommended reviews for Charter Veterinary Surgeons – Congleton Road. Order provided by Google.

  • Jenny Owen· 2 months ago

    I've used charters for over 10 years. My dog has had to have very regular visits over the past year and Natalie has been brilliant with us both. Highly recommend them all.

    Read on Google →
  • Marcus is an amazing vet he knows my pets well and always puts the animal best interest first equally the all staff are friendly and helpful and go above and beyond

    Read on Google →
  • katie· 4 months ago

    Brilliant vets, we moved all of our pets over from another local vets about 5 years ago and we’ve not looked back since! You’re taken care of from the moment you walk in. We’ve been through it all with Charters from exciting first visits to appointments none of us ever want to go through and no matter what they’ve always been amazing! Highly recommend them to anyone.

    Read on Google →
  • Liz· 8 months ago

    I highly recommend Charter Vets in Biddulph. Such caring staff in all areas. And the vets are so experienced, they always put me at ease. Quite reasonable in pricing too! It’s like a lovely warm family there

    Read on Google →
  • Liz Pickup· 10 months ago

    Full marks apart from the parking. The space on the carpark was so tight Mike couldn’t get out of the car so I went in on my own with Pip. He loves going there as they are all as friendly as he is! Natalie the vet said she wished all her patients were as well behaved as Pip. Annual booster jab, kennel cough blast up the nose and packs of Droncit wormer and Symparica flea treatment to take home. No big bill as we are on the health pack scheme and pay monthly instalments.

    Read on Google →

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Prices and data are collected directly from the RCVS, veterinary practice websites, published price lists and other verified sources. We regularly review listings to help keep information accurate. All ratings and reviews are provided by Google. If you see any data discrepancy, you canreport it here.