Goddard Veterinary Group Hackney

Goddard Vets Hackney is a veterinary practice located in Hackney, London, serving the local community and surrounding areas such as Shoreditch, Dalston, Clapton, and Homerton. The practice offers comprehensive on-site facilities, including blood testing, x-rays, and surgeries, providing a wide range of veterinary services for pets. The practice emphasises a dedicated team committed to high standards of veterinary care, prioritising pet health and well-being. Established in 1978, the Hackney branch has undergone extensive refurbishments and extensions to improve its facilities and accommodate clients. The practice is open Monday to Friday from 9 am to 7 pm, and Saturday from 9 am to 4 pm, closed on Sundays and Bank Holidays. Meter parking and pay and display parking are available on Mare and Well Street, with additional parking at the Lidl car park. The nearest train station is London Fields, and several bus routes stop nearby. The practice is located within the Ultra Low Emission Zone (ULEZ).

At a glance

Goddard Veterinary Group Hackney treats birds, cats, dogs, exotic animals and small mammals, with published prices for 6 services, including consultations from £66 and dog vaccinations from £75. Rated 4.2/5 from 339 reviews, the practice opens at weekends.

Latest reviews

Read the five most recent/ recommended reviews for Goddard Veterinary Group Hackney. Order provided by Google.

• Ben Spencer· 3 weeks ago

  My cat absolutely despises going to the vets, but she actually seems to be warming to the staff at Goddard's. Everyone here is friendly and compassionate, both to the animals and the people they serve. Easy to book appointments and talk with actual people over the phone. Can't rate these guys highly enough. 👍

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• Leslie Carol· a month ago

  An absolute disgrace. I made an appointment in the morning for 5 pm. I was not told of a 0 minute tardiness policy. I left work early to make it only to be delayed by 5 minutes because of traffic and was refused the appointment. The only vet onsite had already been seing another patient so they used me as the scapegoat to keep up with their schedule and refused to see me if they had any no show appointments. I was never told that it is a 15 minute appointment only otherwise I would of spoken to my manager to try to get off work even earlier. Horrible customer service they don’t care about your animals wellbeing!!!

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• Hannah· 4 months ago

  Do not take your pets to Goddards Hackney or Goddards Wanstead. THEY NEARLY KILLED MY CAT. I brought my cat in multiple times over A WEEK and told every single vet that I believed she had a hairball obstruction. I was dismissed every time. She was hiding, wasn’t eating, was vomiting, hadn’t passed faeces for days and still no one took it seriously. What’s especially frustrating is that my repeated concerns and assessment of the situation and requests for help were conveniently not reflected in their notes! At one of the emergency appointments, I was actually scolded for giving my cat Metacam, something I only did because I was desperate after being repeatedly sent home while she got worse. Instead of taking responsibility, they blamed me. When they finally admitted her, rather than doing a thorough exam, they carried out an enema that was UNNECESSARY and UNSUCCESSFUL, doubling the bill. She then needed surgery to remove the obstruction, the exact issue I had been raising from the start. After going through their complaints process, they offered a refund for one emergency consultation and nothing else. Obviously they are not able to deny on that occasion they misdiagnosed. Then, once I had no further way to challenge it internally, they sent the rest of the bill to collections, forcing me to pay thousands for care that was clearly mishandled. There’s basically no real escalation beyond their internal process, so I’m writing this to warn other pet owners. If you value your pet and want to be listened to, go somewhere else.

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• Cookie Cooks· 5 months ago

  I have always had an amazing experience with this place. My last cat, Cookie, who lived for 25 years, always went to this vet and they always made sure to handle her with so much love and care. My little brother now has a cat and she goes to the same vet, and they are always so nice and lovely to her as well.

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• Sian Barnett· 8 months ago

  Goddard saw my cat immediately after he came into contact lily pollen (WARNING TO ALL CAT OWNERS: Lily flowers are extremely poisonous and fatal to cats if not treated straight away- I wish I had know ) even with my cat having trust issues with vets and can come across quite aggressive they were super patient with him! Really lovely knowledgable team. Thank you

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