Earls Hall Veterinary Group - The Veterinary Hospital

Earls Hall Veterinary Group is a veterinary hospital located in Westcliff-on-Sea, Southend-on-Sea, operating as part of the CVS Group. The practice offers a range of veterinary services and treats various animals including dogs, cats, rabbits, hamsters, guinea pigs, gerbils, ferrets, reptiles, tortoises, and small cage birds. As a veterinary hospital, the practice is equipped to provide comprehensive care for a wide array of pets. Patients can find information and services for appointments, repeat prescriptions, and referrals through the practice's website. The practice's affiliation with CVS Group indicates a structured approach to veterinary care. The practice's opening hours are Monday to Friday from 8:00 to 19:30, Saturday from 8:00 to 17:30, and Sunday from 10:00 to 12:00. Parking is available for clients. Emergency services are also mentioned as accessible through their website.

Earls Hall Veterinary Group - The Veterinary Hospital is based at 230 Prince Avenue, Southend On Sea, Essex, SS0 0NN in Essex. The practice treats birds, cats, dogs, exotic/wild, poultry and small mammals and publishes prices for 6 services including consultations from £64 and dog vaccinations from £85. It is open at weekends, offers on-site parking and provides step-free access.

Latest reviews

Read the five most recent/ recommended reviews for Earls Hall Veterinary Group - The Veterinary Hospital. Order provided by Google.

• Tina Harper· 3 months ago

  I want to share a review of the care for my cat. I was so very concerned when my cat's breathing became laboured but it was soon established he had a respiratory infection but when this cleared he was found to have a heart condition. Mark Freeman, the vet, treated Dougie with concern and respect and explained everything to me calmly and clearly which helped me feel very reassured. I'm.pleased to say now on medication Dougie is much better and happier. Thank you all so much Earls Hall Tina Harper

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• Shelley· 5 months ago

  I had a very poor experience with this clinic regarding pet travel arrangements. The initial vet went off sick just three days before our travel date, and no one was assigned to continue the process, leaving us completely unsupported. A laboratory system outage then delayed us by two weeks, yet each time I called for updates, I struggled to get any information until I escalated the issue to the area manager, who thankfully stepped in. We eventually secured a faster testing option, but only after significant resistance from the vet involved. While some factors were outside their control, the lack of urgency, initiative, and problem-solving from the clinic made the situation far more stressful than it needed to be. The service was also extremely overpriced, and the vet who took over dealt with me in an unprofessional and disrespectful manner. I am grateful to the area manager for mediating between myself and the vet, but overall this was a very disappointing experience. We followed the correct process to claim back the expenses we lost due to poor service, but the practice showed no willingness to help or take responsibility. It’s deeply frustrating to see a place charge such high fees while delivering substandard care and customer service. I cannot recommend this practice. We felt overcharged, dismissed, and treated poorly from start to finish. A very disappointing experience overall.

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• Samantha Petty-Mayor· 6 months ago

  Needed an appointment rather speedily. Really helpful reception staff and caring vet. Thank you 😊

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• WENDY1966BSL· 6 months ago

  Greatest service. Walked in unannounced with an emergency and my dog was seen in minutes and received fantastic care. The cost was very acceptable too.

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• N L· 2 years ago

  I took my dog here for a reasonably low risk operation which went okay. My dog was there over night and the next day where he was not eating well or breathing well. On the 3rd day they advised us we could take him home which we did. As soon as he was home we noticed he still was not right and breathing was very laboured. We rang the vets again as we were so worried and was advised this was the side effects of the drugs they use during the operation and to bring him back in the morning. My dog wasn’t able to settle and we reluctantly took their advice and waited for the morning. Once back at the vets in the morning we were advised he had pneumonia and we may loose him. The vets tried to drain his lungs but that was unsuccessful and he had to stay there another night under supervision. We were advised if he deteriorated we would be called down to say goodbye. We received a call at 6:30 in the morning to say he had died of a sudden heart attack on his 4th birthday. 4 months later and we are still in shock and the whole family is devastated. I would never take my dog back here again as I believe their negligence killed my dog and for that I strongly advise to steer clear. RIP Hugo

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