Tower Veterinary Group – York Road

Tower Veterinary Group is located at 42 York Road in York, North Yorkshire, offering veterinary care for a diverse range of beloved pets. This dedicated practice provides expert attention to birds, cats, dogs, and various small mammals, ensuring comprehensive care for the local community's animal companions. The ability to cater to multiple animal types distinguishes Tower Veterinary Group as a versatile and inclusive option for pet owners in the York area. For those planning a visit, Tower Veterinary Group is open on weekdays from 08:30 to 18:30, and on Saturdays from 08:30 to 12:00, with Sundays being closed. Appointments can be arranged by calling 01904798746, or via email at vets@towervets.co.uk.

At a glance

Tower Veterinary Group – York Road treats birds, cats, dogs and small mammals, with published prices for 6 services, including consultations from £55 and dog vaccinations from £60. Rated 4.5/5 from 177 reviews, the practice opens at weekends.

Latest reviews

Read the five most recent or recommended reviews for Tower Veterinary Group – York Road. Order provided by Google.

• Heather Sansom· a month ago

  Very happy with the consultation. I felt both Vet & Nurse were happy to spend time with me & my cat & gave me some useful tips.

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• Keith Lamb· 5 months ago

  From the moment Murphy was welcomed by the reception team, until the time we left, he was treated with kindness and care. Whilst fully helping him with his anxiety. Thank you all.

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• jane elliott· 5 months ago

  My cat Elvis was clipped by a car & the vets saw him straight away.They are very friendly & caring & looked after Elvis so well.Whenever we go we get exceptionally service.I would totally recommend these amazing women.

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• Rebecca Garlick· 5 months ago

  I am incredibly disappointed by my recent experience with this practice. To be clear, this review does not refer to anything regarding the medical care provided to my cat. My issue lies with the practice's conduct following her passing. Yesterday (nearly four weeks later) I received a phone call demanding a consultation fee that they had failed to charge me at the time. The tone of the call was appalling and accusatory; I felt as though I was being reprimanded for a payment error that was entirely their own administrative mistake. In reality, I had paid the full £156 presented to me at the desk and even stood outside the practice (in full view of the reception team) for a further 10 minutes awaiting transport. When I emailed to clarify the additional charge (with a scan of the receipt), the practice claimed I had left 'in urgency' to go to the emergency vets before the fee could be added. This is a complete misrepresentation of the day's events. I took my cat home and her condition worsened over a few hours, at which point I sought emergency care. Their refusal to acknowledge such a clear internal error and the following misrepresentation of events is disappointing, as it seems the practice have prioritised deflecting blame over supporting a customer. If they had contacted me and just apologised for their oversight I would have been far less upset. Whilst I have made the payment, I have lost all confidence in this practice and will absolutely not be using them in the future. Tower Vets: I do not want a generic response to this review claiming that you 'take feedback seriously'. I consider this matter closed and do not wish for further contact.

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• Susan Richardson· 12 months ago

  We have been with Tower Vets for 10 years now. Stan loves them his favorite Vet Is Nigel he tends to kiss him after vaccination. Great place . 👌 Stan gives them a 10 !!

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