Spring Corner Veterinary Surgery

Latest reviews

Read the five most recent/ recommended reviews for Spring Corner Veterinary Surgery. Order provided by Google.

• Sophie Phillimore· 2 months ago

  Really pleased with Spring Corner. I was extremely anxious and worried about taking my dog to the vets. I previously had a different vets I used before which made all the visits harder for myself based on previous experiences. The receptionist on the phone was lovely and ensured the vet come out to the car park to meet us as I know my dog has previously been very fearful. The vet made me feel at ease and explained details fully and agreed care going forward for my dog. I was worried about costs, however the consultation and meds were affordable. They have now made me feel comfortable about taking my dog as and when it is needed. Thank you Spring Corner.

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• Larissa Almeida· 6 months ago

  God bless the doctor and his team! I don’t have enough words to say thank you. My ferret was in a really serious condition, and after taking him to many vets who didn’t take the situation seriously, I finally found this clinic. The doctor acted quickly and accurately, and he saved my ferret’s life! This is my ferret less than a day after the surgery — already playing (and trying to eat something he shouldn’t again 🤦🏻‍♀️). To anyone looking for a clinic and reading this: this is the right place!!!

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• Stephen Bagnall· 6 months ago

  Update: I received an email to say that because I left this review they've terminated my care; including my dogs post op aftercare from her tail docking 3 days ago! Proving my point they couldnt care less. They'd rather get rid of me as a customer than try to make up for their poor service. All you have to do is read the negative reviews which are from bigger ops and poor care and not just annual checkups. Don't be fooled by this place. --------- I have been going to Spring Corner for almost 13 years. I am usually pretty pleased with how the vets tend to my animals during things such as checkups, injuries etc. The vets are caring, listen, and give good and clear advice. You can usually get an appointment relatively quickly too. HOWEVER The owner couldn't care less about anything other than money, and its been going downhill for the last couple of years or more, as many of the other negative reviews suggest as well. In the last few years, since owning 2 dogs as well as my cats, I have noticed several occasions that simply comes across as purely for profit / Money grabbing. It's disappointing to be honest as it's now making me distrust going there. Example 1 - I was told my dog "may" have an elbow issue but every test up to then was inconclusive - they couldn't tell from the £500 X-rays they did, and wanted to do an MRI / CT Scan. They also wanted to do all sorts of invasive tests, including cameras in her elbow, just to DIAGNOSE a limp - I was told the cost would be £12k! I was then laughed at when I said my insurance would not cover that much - The reason for this being that the vet did not tell me simply walking through the door of a checkup appointment would mean its now classed as "an existing condition" to insurers, meaning I could never increase the premium amount going forward. I am confident the man who laughed at me was the owner - his name is Tom I believe. Extremely rude, interrupted constantly, and spoke only in Vet jargon, which luckily I had looked up some of this because of the "possible" diagnosis. I stressed numerous times that the limp started almost immediately after a big jump on a walk, but I was not being listened to and even had to ask the guy to stop talking so I could get a word in edgeways! He was kind enough to note this on the records for absolutely no reason other than to make me sound like a difficult person - oh, and there's no real treatment for what they *thought* it might be, so invasive diagnosis is pointless!!! And funnily enough, it disappeared and she's been fine since....! Example 2 - Took my dog in to have her tail docked due to Happy Tail. Everything went amazingly and I was really pleased with how it went, and the cost was reasonable for an op like that. I was told all aftercare was included by both the receptionist and the nurse who walked me through the aftercare for at home, and that she'd have to go back every 2 days for bandage changes. On returning for the first they tried to charge my partner £15 for a bandage change, the first of which had come off 2 hours after getting my dog home! We bandaged her ourselves and it lasted 2 days. 7 visits over 14 days would be an extra £105 which was NOT explained and contradicts "after care is included" in the price! I appreciate Vets are a business, and I will happily pay costs, but not when they are either unnecessary or I am told they are included!

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• Julie Gordon· 6 months ago

  My previous vet got bought out and the whole experience changed to a money grabbing exercise. I then moved over to Spring Corner Vets and got vets and nurses that cared about the animals and the whole experience was aligned to how I wanted my dog to be cared for. The prices are reasonable and they don’t guilt you into treatments that aren’t necessary. I would totally recommend.

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• Catrina Kennedy· a year ago

  I have tried MANY VETS in my opinion Spring Corner is the best! It is NOT part of a big concomeret, but they endeavour to keep the costs as low as possible.The vets are brilliant & don't run a load of unnecessary tests, which helps keep the costs down & the medication cost are kept as low as possible 1 of my dogs was on blood pressure tablets & a vets that was part of the VetMed group charged £95 for 1mth supple Spring Corner was almost ½ that price for exactly the same drug!! ALL the staff are super nice & friendly. The girls in reception are lovely with both humans & animals, they always greet you & your pet warmly. The vets are always happy to answer your concerns. The veterinary nurses are LOVELY! When you have to leave your beloved pet at the vets the nurses are so caring & reassuring that it lessens the stress of leaving them, because you know the nurses & all the other staff will go above & beyond to care for your pet not just medically but emotionally! 👍 here are the photos of my pets past & present allcare for lovingly by by all the staff at SpringCorner Veterinary practice. 💕

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