Prospect House Veterinary Clinic

Prospect House Veterinary Clinic & Hospital is an independent veterinary practice with locations in Colwyn Bay and Llanfairfechan. They offer a wide range of veterinary services, catering to various companion animals. The practice prides itself on providing dedicated care for pets in North Wales. What makes Prospect House Vets unique is their commitment to having professional staff on-site 24/7, ensuring that animals are never left alone. Their clinical decisions are based on the principle of treating every pet as if they were their own, reflecting a deep commitment to animal welfare. They have served over 80,000 pets in the region over the past 30 years. For practical information, clients can book appointments online, register new pets, and request prescriptions through their website. They also offer a pet healthcare club and provide information on vet working days. Emergency services are available with staff always present at the hospital.

At a glance

Prospect House Veterinary Clinic treats birds, cats, dogs and exotic animals. Rated 4.6/5 from 277 reviews, the practice opens at weekends, with on-site parking and step-free access.

Prospect House Veterinary Clinic Prices

Latest reviews

Read the five most recent/ recommended reviews for Prospect House Veterinary Clinic. Order provided by Google.

• Sophie Ireland· a month ago

  Incredible practice. I'm on holiday 5 hours from home and my elderly dog became unwell and hurt her leg. This was the closest vet and how lucky that was. Registration was smoothe and they saw her the same morning I called! Not only that but once we arrived, the receptionists were very welcoming and the vet was incredibly thorough covering absolutely everything and really giving the best service for my doggy. Considering we were only visiting and would not become regular patients, I have no doubt, we were given the same excellent service as any other patient. A million thank yous to you all!

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• Beverley Donohue· a month ago

  We moved Flossie to this practice during the final weeks of her life, and I will always be grateful for the care and compassion we received. From the outset, they listened to our concerns and took the time to investigate her condition properly, including carrying out an echocardiogram and blood tests. Sadly, the results showed that our beautiful girl was very poorly, but everything was explained to us with honesty, kindness and compassion. When the time came to say goodbye to Flossie after almost 15 wonderful years, the vet and nurse came to our home and treated both Flossie and our family with such gentleness and respect. She passed away peacefully in my arms, surrounded by the people who loved her, and I will always be grateful that her final moments were calm and full of love. Losing Flossie has been absolutely devastating, but knowing that she was cared for and treated with dignity during her final weeks has brought us some comfort. Thank you for looking after our precious girl when we needed you most. We will never forget your kindness. ❤️

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• Martin Woodward· a month ago

  Although the experience ended badly, I want to thank the staff at Prospect House who took our precious dog in for treatment today. They did all they could, and they were all very friendly, professional and caring when it came to the end. Thank you for doing what you could

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• Dr Abed Elbarah· 5 months ago

  Took my cat in today for microchipping and had a great experience! Dr Sam was really kind and did the procedure smoothly, my cat stayed calm the whole time. He also answered all my questions. Highly recommend!

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• Mary· 5 months ago

  This is a review on the receptionist who took a call from my sister yesterday, who was very anxious because of a cat that she had found, and wanted to find the owner, or to get the cat some help because of the visual state the cat was in, and because of the location the cat was in. I believe the receptionists name was Kathy. I would just like to say, the animosity my sister was met with yesterday and rudeness was both unacceptable, and confusing? I can only guess the call between the owner and Kathy, but whatever, and however Kathy had described my sister’s call with the owner, has only tried to make my sister look bad in some way? Kathy said my sister would get a call from the owner. After 25 mins of waiting for the owner to ring her, my sister took the cat to the vet. Thankfully Kathy had left, and there was a lovely young girl who could see the good deed my sister was trying to do, and was ever so nice. My sister then offers to take the cat to the owner, home safe and sound, because the owner could not get there. When finally getting to the owner, my sister was met with defence? And no thanks at all for the 2 hours she had just spent, trying to help this cat and a heck of a lot of driving (reason for the driving was my sister took the cat to her vets to get the cat checked out and see if he was microchipped etc) to help this cat. There should be more people in the world like my sister, and not be met the way she did. It was completely unprofessional, and unnecessary, by Kathy, to have that attitude, when a clear act of kindness, and good will was being made. Even the other customers said how wonderful my sister was when she took the cat in. Why was it so difficult for Kathy not to behave like this? All I can say is the reason why my sister was met the way she was with the owner was because of the way Kathy painted my sister, and i’m sorry, I won’t have anyone say anything about her like that. I am sorry to say, and I do not like leaving reviews that are negative, but I think in this instance it is only right and fair I do. I think Kathy needs some customer service refresher lessons, or, at least how to take calls in a basic, polite, and professional manor. As to not cause any more unnecessary upset in the future.

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