Medivet Southgate - Happy Pet Veterinary Surgery

This practice is part of the Medivet Group, a large corporate veterinary organisation. Their services often include consultations, preventative care, and surgical procedures. Many reviews mention a caring and informative approach, contributing to a stress-free experience for both pets and owners. Some reviews also commend the staff's ability to handle nervous animals and provide emergency treatment. However, it offers free dental checks for pets, encouraging early intervention for oral health. Clients can book appointments online, and the practice appears to support same-day appointments when necessary.

At a glance

Medivet Southgate - Happy Pet Veterinary Surgery treats birds, cats, dogs and small mammals, with published prices for 5 services, including consultations from £70 and dog vaccinations from £70. Rated 4.2/5 from 160 reviews, the practice opens at weekends, with step-free access.

Latest reviews

Read the five most recent or recommended reviews for Medivet Southgate - Happy Pet Veterinary Surgery. Order provided by Google.

• John Doe· 4 months ago

  Dr. Alex and Dr.-from-California (apologies didn't car their name) were friendly, professional, concise, helpful, caring and knowledgeable. The receptionist too was lovely and was genuinely happy to see my dog. I had a great experience being looked after by the team here.

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• Pedro Monteiro· 4 months ago

  Very happy with the service I received. The staff were very friendly. Especially the beautiful receptionist, that was so welcoming and friendly. She made sure my cat was well taken care of.

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• Anisha Rawal· 7 months ago

  Medivet have been wonderful with our pet cat Lucky. Always on hand for advice. The vets and all staff generally have been kind and lovely. Thank you for all that you do

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• Maria Kudryavtseva· 7 months ago

  We came here to register our first kitten and the whole experience was awful. The clinic itself is really small and old and sadly the service was just as disappointing. The vet was cold and unfriendly from the start. We handed over our kitten’s EU pet passport so he could record vaccinations and notes, but he completely ignored it and didn’t even add anything to their system. He didn’t ask a single question about the kitten and only did a quick, superficial check. When he noticed our kitten’s irritated eye all he said was to “change the diet”, no treatment, nothing. I had to ask about deworming and tick prevention myself (something I expected the vet to guide us on) and he just brought the meds and suggested doing it immediately without telling us the cost. When we asked how to register the microchip, he shrugged it off and told us to ask at reception. The receptionist wasn’t helpful either. We ended up googling the answer right there. She also mentioned the health plan but couldn’t explain it properly and clearly wasn’t interested. Despite the “first appointment free” promise, we were charged over £50 just for one dose of deworming and tick prevention. Honestly, it felt like the vet doesn’t even like cats, maybe especially purebred ones. Zero care, zero empathy, zero professionalism. This was supposed to be a happy first visit for our kitten, but it turned into a frustrating and disappointing experience. We will never come back and will be registering with another clinic immediately. Don’t recommend

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• Rowina Ozcelik· 8 months ago

  The staff were lovely as always, welcoming and friendly from the moment we arrived. The veterinarian was professional, kind, and took great care of my pet, explaining everything clearly. I always feel reassured and confident bringing my pet here — highly recommend!

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