Bitterne Vets4Pets

Vets4Pets is a corporate veterinary group operating across the UK, with practices ranging from Dundee to Dorchester. They offer a wide range of veterinary services, including preventative care, dental care, and advice on pet parasites and microchipping, catering to various companion animals. Each Vets4Pets practice is locally owned but operates under the broader Vets4Pets brand, emphasizing a combination of local care and national trust. They aim to be a comprehensive pet care provider, offering not only veterinary services but also grooming and rehoming support. Vets4Pets provides a 'Complete Care Plan' for cost-effective, preventative care. They also run a 'Pets Club' that offers exclusive discounts, including an initial discount for Pets at Home orders, indicating a strong affiliation with the wider Pets at Home group.

Bitterne Vets4Pets is based at The Merry Oak PH, Southampton, Hampshire, SO19 2BN in Hampshire. The practice treats cats, dogs and small mammals and publishes prices for 6 services including consultations from £59 and dog vaccinations from £73. It is open at weekends, offers on-site parking and provides step-free access.

Latest reviews

Read the five most recent/ recommended reviews for Bitterne Vets4Pets. Order provided by Google.

• Beth Anderson· 3 months ago

  The staff have always been very accommodating as my dog is very anxious and reactive. Everyone in the practice is friendly and supportive and I feel listened to and understood. Very grateful to have a supportive veterinary practice so close by.

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• Kayley Stokes· 4 months ago

  We recently had to have our beloved dog put to sleep here. And while the whole process went smoothly, I found it shocking that half way through, I was asked to pay for the treatment. I was in the middle of saying goodbye to my beloved pet of 15 years, I was beside myself with all kind of emotions, so this came as a shock. So my friendly piece of advise is to ask customers to pay upfront first if not after in the future as this kind of treatment is uncalled-for. It made me sad that money was more important than my pet and my feelings.

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• Explorer SPoV· 4 months ago

  The receptionist who handles suggestions and complaints is extremely rude and completely unfit to deal with customers. The level of care for customers is at an absolute minimum, and there’s a complete lack of empathy or professionalism. A place that treats people this way should never be allowed to serve the public. The owner either doesn’t care about how customers are treated or has no idea how poorly things are being managed.

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• jonathan gascoigne· 5 months ago

  A disgrace of a company. Car park looks like it is for customers of subway and not the vets you then get hit with a parking charge for not being a customer of the vets. A scam if ever I have seen one.

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• Darren Wright· 8 months ago

  My dog gets anxious and said we need to be quick with her when booking. She was fine when first went in but had to wait 20mins after our schedule appointment by which point she knew where she was and wanted to leave so made it harder when we did eventually get in to give her, her injection. Vets did a good job though eventually.

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