Arun Veterinary Group – London Road

Arun Vet Group maintains a strong independent stance within the veterinary industry, providing a range of veterinary services to pet owners. The practice positions itself as an alternative to corporate veterinary groups, focusing on delivering personal and empathetic care to its clients and their animals. Specific details about its location and the types of animals treated are not explicitly stated, but it functions as a general veterinary surgery. The practice prides itself on a culture that emphasises values such as respect, humility, professionalism, and communication. This approach aims to provide a high level of service, distinguishing itself from other practices by fostering a sense of belonging and purpose among its team. Arun Vet Group actively champions veterinary independence, cultivating a working environment where veterinary professionals can thrive outside of corporate ownership. While specific opening hours, emergency services, and parking information are not provided, the website facilitates client registration, offers a newsletter sign-up, and provides information on awards and accreditations. The group emphasises building a supportive community and offers incentives like a 'recommend a friend' programme, allowing both parties to receive a £10 credit.

Arun Veterinary Group – London Road is based at London Road, Ashington, West Sussex, RH20 3DD in Sussex. The practice treats birds, cats, dogs, exotic/wild, poultry and small mammals and publishes prices for 6 services including consultations from £69 and dog vaccinations from £82. It is open at weekends, offers on-site parking and provides step-free access.

Latest reviews

Read the five most recent/ recommended reviews for Arun Veterinary Group – London Road. Order provided by Google.

• Sarah Ellis· 2 months ago

  The staff you actually come into contact with at Arun Vets are all lovely, kind and genuinely caring people, but I really feel for them having to work for a company that overcharges and shows very little compassion for its patients. This practice feels very much like a money-making business rather than one primarily concerned with animal welfare. While the frontline staff treated my dog well, the cost of procedures is, in my opinion, obscene, including extremely high charges for basic post-operative care after already paying thousands. It’s honestly quite shocking. We’ve now chosen to leave the practice because I was so appalled by the amount we had to pay out. A friend who works at another veterinary practice told me what they would have charged for the same treatment… and it was less than two thirds of the price. My other major concern is that in five years, I never saw the same vet twice. To me, that suggests the staff themselves may not be happy where they’re working. Many seemed embarrassed when they were requesting more money for things that should’ve been included in patient after care. Really disappointed that profit appears to be prioritised over patient care here.

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• Xandy· 4 months ago

  I was treated with compassion when I visited today for support with pet health certificate for travel back to France. The vet explained clearly what had not been explained before..the reception staff were extremely kind. Would recommend them anytime

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• Lucy· 6 months ago

  I wanted to share my heartfelt appreciation for two members of the Ashington team at Arun Vets — Deborah and Carol — who have shown me and my dogs such exceptional care and kindness. Deborah has supported me through some of the most difficult times with my dogs, particularly with the loss of my beloved Bella. Her compassion, calmness, and empathy are extraordinary. She treats both animals and owners with such gentleness and respect, and I will always be grateful for the care she gave Bella, ensuring she had a peaceful and dignified passing. I also felt so supported and held by her throughout that time — her presence and kindness made an unbearable situation more bearable. It’s rare to find someone who combines professional excellence with such genuine warmth, and I feel very fortunate to have her as our vet. She is a truly special person, and I can’t overstate how much her presence means to both myself and my dogs. Carol, on reception, is always so welcoming and kind whenever I call or visit. She has a wonderful way of making everything feel easier, even on tough days, and her reassuring manner really sets the tone for the whole practice. It’s incredibly reassuring to know that people like Deborah and Carol are part of Arun Vets. They both embody the practice’s values of compassion, professionalism, and genuine care. They are a real credit to the team and bring something very special to it. I hope they both know how appreciated they are by those of us who rely on them.

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• m Elk· 7 months ago

  Thank you so much to Debrah for being so amazing with our baby rabbits Betsy and Bonnie today, she was so kind and caring and really went out of her way to check them over fully and was so gentle…the whole team were also so lovely with my toddler! I was so impressed 🙏🏻 Thank you, we’ll be back! 2 happy bunnies 😊

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• Lee-Anne Newman· 9 months ago

  Wonderful caring vets. Special mention for Deborah for being so thorough and caring with Buddy, and Carol on reception who is an absolute credit to Arun Vets. So welcoming and friendly and really goes above and beyond to provide a first class service.

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