Arun Veterinary Group – London Road

Arun Vet Group maintains a strong independent stance within the veterinary industry, providing a range of veterinary services to pet owners. The practice positions itself as an alternative to corporate veterinary groups, focusing on delivering personal and empathetic care to its clients and their animals. It functions as a general veterinary surgery. The practice prides itself on a culture that emphasises values such as respect, humility, professionalism, and communication. This approach aims to provide a high level of service, distinguishing itself from other practices by fostering a sense of belonging and purpose among its team. Arun Vet Group actively champions veterinary independence, cultivating a working environment where veterinary professionals can thrive outside of corporate ownership. The group emphasises building a supportive community and offers incentives like a 'recommend a friend' programme, allowing both parties to receive a £10 credit.

At a glance

Arun Veterinary Group – London Road treats a wide range of animals, including cats, dogs, farm animals and small mammals, with published prices for 6 services, including consultations from £69 and dog vaccinations from £82. Rated 4.7/5 from 70 reviews, the practice opens at weekends, with on-site parking and step-free access.

Latest reviews

Read the five most recent or recommended reviews for Arun Veterinary Group – London Road. Order provided by Google.

• Danielle· 4 months ago

  We’ve been with Arun vets for a while now and I love how kind and caring they are. I trust them with both my dogs

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• Alison Milner-Gulland· 5 months ago

  My little doggy was put to sleep quietly and gently as I held her in my arms

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• Sarah Ellis· 8 months ago

  The staff you actually come into contact with at Arun Vets are all lovely, kind and genuinely caring people, but I really feel for them having to work for a company that overcharges and shows very little compassion for its patients. This practice feels very much like a money-making business rather than one primarily concerned with animal welfare. While the frontline staff treated my dog well, the cost of procedures is, in my opinion, obscene, including extremely high charges for basic post-operative care after already paying thousands. It’s honestly quite shocking. We’ve now chosen to leave the practice because I was so appalled by the amount we had to pay out. A friend who works at another veterinary practice told me what they would have charged for the same treatment… and it was less than two thirds of the price. My other major concern is that in five years, I never saw the same vet twice. To me, that suggests the staff themselves may not be happy where they’re working. Many seemed embarrassed when they were requesting more money for things that should’ve been included in patient after care. Really disappointed that profit appears to be prioritised over patient care here.

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• Xandy· 9 months ago

  I was treated with compassion when I visited today for support with pet health certificate for travel back to France. The vet explained clearly what had not been explained before..the reception staff were extremely kind. Would recommend them anytime

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• m Elk· a year ago

  Thank you so much to Debrah for being so amazing with our baby rabbits Betsy and Bonnie today, she was so kind and caring and really went out of her way to check them over fully and was so gentle…the whole team were also so lovely with my toddler! I was so impressed 🙏🏻 Thank you, we’ll be back! 2 happy bunnies 😊

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