Wirral Vets

Wirral Vets is a veterinary practice with three branches located in Upton, Wallasey, and Birkenhead, providing comprehensive veterinary care for companion animals. The practice offers a range of services, including preventative and curative healthcare, and has been serving the community for over 50 years. The practice prides itself on a dedicated and highly trained team of veterinarians and veterinary nurses across its three locations. They aim to provide a high level of service to keep pets in optimal health, treating them as valued family members. Pet owners can book appointments and join the Pet Health Club online. The practice also facilitates online registration for new pets and provides a service for ordering repeat prescriptions via their website.

Wirral Vets is based at 342 Upton Road, Wirral, Cheshire, CH43 9RW in Cheshire. The practice treats birds, cats, dogs and small mammals and publishes consultations from £25.

Latest reviews

Read the five most recent/ recommended reviews for Wirral Vets. Order provided by Google.

• PUBLIC SECTOR JOBSWORTHS· 4 months ago

  Completely unprofessional, rude, and disorganised. I was contacted and booked in for an appointment, but after a 35-minute wait, I was told the booking was incorrect and that they couldn’t help my dog. When I questioned this, I was met with: “You’re wasting my time, do you want to find another vets?” and then blamed for the situation. To make matters worse, when I told the vet I believed my dog was seriously unwell and potentially dying, she said she could examine her but would charge a consultation fee. At that point I walked out — a shocking example of putting money above the welfare of a seriously ill animal. Their staff also mishandled medication guidance: I had reported reducing my dog’s Vetoryl dose due to side effects, but the receptionist did not transfer me to a qualified vet, and the vet blamed me for following her advice incorrectly. This practice is disorganised, unfeeling, and a complete waste of time. Avoid at all costs. The best thing is, both calls made with this practice were recorded, and clearly show the practice at fault over the booking. UPDATE, as you can see they have replied with apparent concern, this is in contrast to the email I received, here is that email: A satisfactory professional relationship between a client and their veterinary surgeon must be founded based on mutual trust and confidence. It is clear that there is no longer such a basis to our relationship. We will no longer be providing veterinary care to your pet I can see your pets history has been sent to another vets therefore we are terminating veterinary care with immediate effect Regards Wirral vets: Make of that what you will. If they were that concerned they have my number, they could have called me.

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• Hannah· 7 months ago

  Always clean, staff are friendly. Vets are awesome, and have put my nervous cat at ease a few times! I can’t recommend enough!

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• Carol Mitchell· 8 months ago

  The staff and the vet were absolutely amazing. The vet was very informative. Told me on the new project inform me of any additional costs. I have one very nervous dog and one very stressed out Dog and she was calm and reassuring with them and with myself. She explained everything to me every step of the way so I could come and reassure my two dogs Recommend

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• Shelley Harris· 8 months ago

  The building itself is well maintained, accessible ramp as well as steps to the entrance. Clean and seating area for waiting. The staff are all very pleasent and helpful, the vet we saw was great and explained everything to us very well, including thr expected price of treatment options.

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• Maryanne Morrow· a year ago

  Took my friends dog to visit this vet as was referred by RSPCA. The vet we seen was amazing very clear and explained everything so clear . She had so much time for this nervous dog. And she has so much patience and was so kind to my friend as she petrified of any outcome for her dog. I did recommend this vet to ask my family and friends . Thanks from patches owner

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