Willett House Veterinary Surgeons – Shelson Parade

Willett House Veterinary Surgeons is a long-established independent veterinary practice with its main site in Staines and several branch practices in nearby communities including Feltham, Addlestone, Hampton, Stanwell, Egham, Sunbury, and Laleham. They offer a range of veterinary services, catering to the health and well-being of animals within their care. The practice focuses on providing modern surgical and medical techniques to pets across their various locations. The practice's independent status allows them to invest and shape their services based on client and pet needs, ensuring they can promptly respond to local issues, client feedback, and advancements in veterinary medicine. Their multi-branch setup allows them to extend their expertise and care to numerous local communities, whilst providing the assurance that their main Staines site is available for hospitalisation, advanced surgery, or more extensive diagnostic procedures when required. Willett House has been treating pets since 1888 and offers 24/7 emergency care. They provide advanced services such as CT scanning and keyhole bitch spaying. New clients can download a welcome pack, and a healthy pet club is also available. More information can be found on their website regarding their clinics and an updated coronavirus policy.

Willett House Veterinary Surgeons – Shelson Parade is based at 2 Shelson Parade, Feltham, Middlesex, TW13 4QZ in Middlesex. The practice treats birds, cats, dogs, exotic/wild and small mammals and publishes prices for 6 services including consultations from £75 and dog vaccinations from £90. It is provides step-free access.

Latest reviews

Read the five most recent/ recommended reviews for Willett House Veterinary Surgeons – Shelson Parade. Order provided by Google.

• Clea Rosenfeld· a year ago

  Last October I took my very healthy and strong 12 years old cat for a dental at Willett house. After paying for a full blood test I was told that he was good to go for his dental. A week after his dental he started losing a seriously worrying amount of weight. I kept on going back being given steroids and anti-biotics. They did another blood test as the vet was saying "I think we're missing something". I was going out of my mind. By December my poor boy had lost so much weight and still they wouldn't advise me to refer him to a specialist. On 4th December during the night my poor boy died of a heart attack having lost blood from his wound (where they took blood sample). I challenged them after asking for his medical record and they brushed me off. I received a very boiler plate response with no accountability as to why my otherwise healthy cat declined so much after his dental. I contacted VCMS for mediation and complaints. They are refusing to engage. Please do not use these people. If you do, do not let them treat your animal before you have checked their blood result. I think that my lovely cat was killed by these people and they take no responsibility and refuse to engage in mediation for me to comprehend why this happened.

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• Mia Von Hyde· 3 years ago

  Absolutely love this vet and use it for all of our animals. They see reptiles and rodents, along with the usual cats and dogs, which is always harder to find! Very quick to respond to messages, never have a problem accessing our prescriptions in a timely manner and the staff are always friendly and reassuring. Wouldn't take our fur babies anywhere else.

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• Michael James· 4 years ago

  Just wanted to say a massive thank you for taking care of our cat George today. He had 2 x dental extractions and scale and polish under GA. Staff so caring and knowledgable and professional and he is now recovering well at home. In fact he is the most spritely we have seen him in ages. Would highly recommend Willet house. many thanks once again from Elaine and Michael James.

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• Amy Francis· 5 years ago

  Staff are very helpful and caring, I took my 5 week old puppy in as an emergency and they dealt with her right away and had her booked for an OP the very next morning very professional tha k you all I was so worried she is now doin great

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• Cass Living· 7 years ago

  LOVE this vet. Although I don't have anything to compare it to. All the vets are very knowlegable and helpful at both Feltham and Staines. However Annie is our favourite. Nurses and receptionists are friendly and helpful. LOVE the health care club.

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