Vets for Pets – Burgess Hill

Vets for Pets in Burgess Hill provides dedicated animal care, conveniently situated within the Pets at Home store in West Sussex. This practice welcomes a wide range of patients, from common household pets like dogs and cats to more unusual companions including birds, poultry, small mammals, and exotic or wild animals, catering to diverse pet ownership. What sets this veterinary centre apart is its accessibility and comprehensive approach to animal welfare within a retail environment. The integrated location within Pets at Home in Burgess Hill offers a unique, convenient option for pet owners, blending routine shopping trips with necessary vet appointments. This particular branch is well-equipped to handle an extensive array of species, reflecting a broad expertise that extends beyond typical companion animals. For those planning a visit, Vets for Pets operates extended hours, staying open until 8 PM on weekdays and offering weekend appointments on both Saturdays and Sundays. Clients will appreciate the readily available car park and full disabled access, ensuring ease of entry for all. The practice can be contacted directly on 01444248830 or via email at burgesshill@companioncare.co.uk.

At a glance

Vets for Pets – Burgess Hill treats a wide range of animals, including cats, dogs, farm animals and small mammals. Rated 4.7/5 from 351 reviews, the practice opens at weekends, with on-site parking and step-free access.

4.7(351 reviews)

Latest reviews

Read the five most recent/ recommended reviews for Vets for Pets – Burgess Hill. Order provided by Google.

• D C· a month ago

  We went to check on if we needed animal certificate to head back to Europe. The vet (Scottish lady) and the front staff were so patient and helpful and took their time to really help us. Thank you so much.

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• Ami Ellis-Brown· 3 months ago

  Wow wow wow! What an incredible place. They couldn’t have been more helpful, understanding and really went the extra mile. They go above and beyond to make you and your pet feel safe and comfortable. The emotional support was second to none. I couldn’t be more grateful. What amazing staff! Thank you from the bottom of my heart!

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• Tracy Hammond· 5 months ago

  I would rate 0 stars if I could. I am heartbroken and devastated. My senior dog was given the wrong vaccine (Lepto 2) because the vet “didn’t check the vial properly.” She was also given a DHP vaccine that wasn't even due and I never consented to. Immediately after these first vaccines she was also given a Lepto 4 vaccine. Four weeks later, another Lepto 4 vaccine was given and within 24hrs a severe, life-threatening reaction occurred. My beloved dog developed lymphangiectasia and protein-losing enteropathy—conditions that could have been prevented. Despite spending £15,000 on treatment, she did not recover and had to be put to sleep. My repeated complaints to the practice were ignored for months. When they finally responded, they claimed they had done nothing wrong!!! The grief and loss we have suffered are unimaginable. This was completely avoidable. This practice prioritises money over pet safety. Do NOT trust this practice with your loved ones. I have since found an online group with over 40,000 members whose beloved pets have gone through similar circumstances following the Leptospirosis vaccine!!!

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• Steve OP· 7 months ago

  Good quality of care and I like the Vet's, but the pricing is hardly what you'd call 'transparent' . Drug pricing is particularly opaque. If you think about it, a Vets pharmacy is just the same as a old fashioned sweet shop. You speak with the person behind the counter & they hand over what you want/need. If you were in the sweet-shop and were going to have a party, you might make the decision to buy in bulk elsewhere (and in the case of a Vet they will charge a Prescription Fee to allow you to do this (circa £25 at V4P) because it's a licensed activity. In both cases the storekeeper/Vet gets to 'mark up' the items as they please, and you 9the customer) make their informed choice.... EXCEPT.....at Vets for Pets there is never a visible price, and even when you ask the price of the item, you then get pinged with a 'dispensing fee' on top (typically then a 60% mark-up + dispensing fee?) - Just imagine how THAT (dispensing fee) would go down in our comparison Sweet Shop!!!.. It's a classic barrier to competition, so much so that the CMA (Competition and Markets Authority) have suggested the following common sense measures.... 1) Mandatory Price Publication: Requiring practices to display prices for common services and products. & 2) Prescription Reform: Capping prescription markups and making it easier to get prescriptions to buy meds online. Personally, I don't have an issue with mark-ups provided prices are shown, afterall, every business has a margin, but the 'Dispensing fee' is risible, it reminds me of when Ryanair said they were going to charge passengers to use on-board toilets! No doubt Vets for Pets will come back with some waffle about it being too complicated to actually have a price list, as the price they pay for stock regularly changes so they'd have to constantly change the published price.... but isn't this the reality for EVERY OTHER business selling in a shop/in-person setting? Given the Burgess Hill branch is actually inside a SHOP, perhaps they could ask for some advice.

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• Zero Ex· a year ago

  We got my Son his First pet Hamster here and normally I'm over dramatic but I'm not even kidding its literally the best Hamster on the world! number 1 pet store well I've always favoured them 🙂 I'll have to add a pic later so we got Tim the Hamster who's nearly 2 and still going strong 😁 and our wonderful Bunny Reggie! he's kinda become mine and my oldest sons like obsession! we LOVE our funny bunny and he's REALLY fast at teaching stuff to and he's just the best

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