VetMeds

Latest reviews

Read the five most recent/ recommended reviews for VetMeds. Order provided by Google.

• cc H· 2 months ago

  Tried to cancel my order via online message. Customer service responded with “use your manner,” which is extremely disrespectful and unprofessional. If basic cancellation requests trigger this kind of attitude, the service standards are clearly a joke. Very disappointing experience.

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• Kevin McKay· 10 months ago

  I can sympathise with all the other 1 star reviewers here. Ben Penther was rude, I did not like his attitude and wanted to stop doing business with them. Despite not sending me the medication, Mr. Penther then charged me an admin fee when I asked for a refund. That breaches the distance selling act. Mr. Penther told me they were entitled to do this as it was in their "terms and conditions". That is also illegal. I've reported them to Trading Standards. I hope someone makes him realise that customers pay his wages and he should stop being such a condescending idiot.

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• sue polley· 2 years ago

  Easy to use website a lot cheaper for medication than the vet. If you're confident administering your pet's meds then I highly recommend you ask your vet for a prescription and check out this website. It has more than halved my dog's costs for his arthritis jabs.

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• Amanda Clark· 4 years ago

  Great company, and extremely competitive prices. My dogs regular prescription cost 3 times as much from my vet! I don't understand the negative reviews here, as I've always found the owners friendly and helpful 😁 I thoroughly recommend them 👍

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• Jenny Harvey· 8 years ago

  Absolutely Shocking service. ordered medication and antibiotics for my dog suffering with a severe mastitis and phantom pregnancy for the first time from this site. The website doesn't accept photo's from an Iphone due to the size of the file so had to email the prescriptions separately. Order placed within an hour of receiving the prescription from my vet (who didn't have the medication in stock) on the Thursday night. Vet dispense was the only supplier who had Galastop and Clevaseptin "in stock". Urgently sent 2 emails with prescriptions attached explaining it was an urgent order and didn't want a separate email with her prescriptions delaying the order. Received no further correspondence, so I called to be told that the items had to specially ordered on the Friday so weren't posted until the Monday. Three phone calls and £65 later, dog still has a severe infection and lactating as though she has a litter of 12 pups and due another £35 check up with a Vet who is expecting to give the all clear. And all they can tell me is "wait 14 days before asking for a refund". Christmas week or now (which it wasn't when the order was placed) animals depending on emergency medicine should not be "at the mercy of Royal mail".. My postman, the same post man I have had for 6 years i might add tells me Royal Mail aren't struggling and maintaining 1st class deliveries withing 48 hours at the latest. Save your self a fortune and maybe your pets life and don't bother with this lot.

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