Phoenix Vets – Portsmouth Road

Phoenix Veterinary Centre is a Corporate veterinary practice located in Sandhurst, offering a range of services for various small animals. They treat dogs, cats, rabbits, hamsters, guinea pigs, gerbils, and ferrets, providing comprehensive veterinary care within the community. The practice focuses on delivering essential vet services and aims to support pet owners with routine and preventative care needs. Their association with a larger group suggests a standardised approach to veterinary medicine and patient care. Parking is available at the clinic. Opening hours are Monday to Wednesday and Friday from 8:30 to 18:30. The practice is closed on Thursdays, Saturdays, and Sundays. Appointments can be booked via their website.

At a glance

Phoenix Vets – Portsmouth Road treats cats, dogs and small mammals, with published prices for 6 services, including consultations from £60 and dog vaccinations from £73. Rated 4.4/5 from 171 reviews, the practice opens at weekends, with on-site parking.

Latest reviews

Read the five most recent/ recommended reviews for Phoenix Vets – Portsmouth Road. Order provided by Google.

• Shechu· 2 months ago

  I brought my two cats today in for their check-up, and vet nurse Chloe Pye was absolutely wonderful. She handled both of my nervous kitties with incredible patience and genuine care, taking the time to make them feel calm and comfortable while explaining everything clearly. Her kindness and dedication really shone through—it made the whole visit stress-free for both the cats and me. A big thank you also to Michelle at reception, who was so helpful and accommodating when booking the appointment and sorting out all the details. The team here is truly top-notch—highly recommend!”

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• James Wrenn· 3 months ago

  Wanna say thank you to the ladies, who took care of my cat last night, he was a happy boy coming home, sadly he’s now passed away, but I’m glad he was in caring, loving hands before he went!

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• Janet Bourne· 5 months ago

  I found my elderly Labrador Lucie collapsed at the back door today on returning from shopping. I phoned Phoenix Vets in a bit of a panic and feeling very emotional - but Michelle's calm voice at the other end of the phone enabled me to "hold it together" as an emergency appointment was quickly made for us. When we arrived help was already assembled and on hand to help us into the surgery Rachel the Vet was brilliant with Lucie in dealing with her. Very thorough and understanding in her whole approach to the situation - and in explaining her thought processes concerning treatments for Lucie. I just want to say how grateful I am to all the members of the team that we met today at Phoenix Vets. Thank-you!

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• Heidi Garrick· 7 months ago

  Have been using these vets for over 10 years. Very knowledgeable and friendly staff. Would highly recommend.

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• Ellie Richards· 7 months ago

  Their incompetence killed my rabbit. This has taken me a long time to write as I am still traumatised by the whole experience. I will never go back to this vet. I took my baby boy to the vet for a check as his eyes were red and icky. He was checked and the vet couldn’t find anything so gave me some eye drops to use for a week. She said his teeth were perfect so it has to be an infection. The eye drops didn’t work so I took him back to the vet and got a different woman who checked his teeth and said that they were so overgrown they had punctured his gums. In less than 2 weeks his teeth went from ‘perfect’ according to the first vet to so overgrown they were in his gums? They then did a procedure to file his teeth down and called me to tell me I should’ve been more careful as he was in a lot of pain and I had missed it. He was kept in Phoenix vets for the afternoon and then checked post procedure and I was told he was in great condition. £450 later his eyes were still really red. After how I was treated after his procedure I decided to go to a different vet and then got him checked up there where I was told that when his teeth had overgrown they had pierced his tear ducts and he would need to be put down. This was decided by 3 different vets on one day. There was one other option but he would’ve suffered too much and it would never have healed so we didn’t believe it would have been worth it for his quality of life. He apparently had ulcers all in his mouth due to the excessive liquid from the puncture by his teeth and was in agony the entire time he’d been going to Phoenix (another thing they missed). So a week after I payed them £450 to fix the problem they originally missed he had to be put down from the same ailment I went to Phoenix about.

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