Minster Veterinary Centre – St Wilfrids Square

Minster Veterinary Centre is a veterinary practice offering services for small animals, horses, and farm animals. They provide a range of veterinary care including general practice, ophthalmology referrals, acupuncture, nurse-led clinics, and laser therapy. The practice serves various locations, including Southwell, Calverton, Newark, Fernwood, Bingham, and Burton Joyce, with a focus on comprehensive animal care across these species. Minster Veterinary Centre features specialist services such as Motion@Minster, which focuses on a holistic approach to pain management, incorporating acupuncture and laser therapy. They also offer specific pet health care packages for puppies and kittens, as well as annual parasite prevention plans. The practice emphasises a broad range of capabilities to cater to diverse animal health needs. Practical information includes a 24-hour emergency service. They also offer guidance on pet travel into the EU and have policies regarding Brucella Canis, demonstrating a commitment to current veterinary health and regulatory standards.

At a glance

Minster Veterinary Centre – St Wilfrids Square treats cats, dogs and small mammals, with published prices for 4 services, including consultations from £45 and dog vaccinations from £48. The practice is rated 4.8/5 from 79 reviews.

Latest reviews

Read the five most recent or recommended reviews for Minster Veterinary Centre – St Wilfrids Square. Order provided by Google.

• Ms.fortune· 6 months ago

  Really recommend! Staff were so gentle with my pet and very helpful, cheaper than I had expected and they helped me arrange a plan due to financial difficulties, very very happy with the service they provided I don’t think I will use a different vet from now on 🩷

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• Carrie Fisher· a year ago

  I absolutely cannot fault the vets at Minster – every one we’ve seen has been fantastic, and the care they’ve given my dogs has been outstanding. Unfortunately, my experiences with the reception team have been consistently disappointing. On multiple visits, I’ve not been greeted with even a simple “hello,” even when the waiting room has been empty. This lack of basic customer service often leaves me feeling uncomfortable. Over the past year, despite visiting several times with my puppy, I’ve not once felt any warmth or interest from the reception staff, which I find surprising for such a customer-facing role. When the time came to put my elderly dog to sleep, I was particularly disheartened. On arrival, my family and I were not acknowledged for several minutes, despite this being a pre-arranged appointment. At such an emotional time, a kind word, a seat offered, or even a small gesture of recognition would have made a huge difference. I understand that the team likely deals with these situations frequently, but for each family, it is a deeply personal and heartbreaking experience. Other practices I’ve attended have taken small but meaningful steps — such as lighting a candle or closing the blinds etc — which show compassion and sensitivity. Sadly, the same lack of warmth was felt when I returned to collect my dog’s ashes, and it’s ultimately the reason I’ve moved my pets to a different practice. I do appreciate how busy and demanding the role can be for the team, and I understand that everyone has off days, but a simple smile or “hello” really does go a long way. To reiterate, I have nothing but praise for the vets themselves, who have been consistently wonderful. I have also been to the Bingham branch on different occasions and always had a lovely experience in that branch. I only wish the reception experience reflected the same level of care and compassion in the Calverton practice and hope this will improve for other customers bringing their much loved dogs here.

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• ali Servan· a year ago

  Full disclosure, I run a cat rescue, so my needs are slightly different, and I haven't used them extensively, but all the signs are there, flexibility, decent staff, friendly atmosphere and happy staff.

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• Josie Mellor· a year ago

  Amazing staff all round. The receptionists were really helpful and got us in last minute on a Saturday. The vet we saw helped us understand what was happening and supported us through our decisions

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• Jen Fletcher· 3 years ago

  Left pets at home to come here as corporates don’t care it’s all about looks and money Seen a few different vets at Calvert on and everyone has been caring and empathetic towards my dogs ongoing ear infection they have never tried to over charge me, quite the opposite! I’m over the moon with the care the service and the price highly recommended. They now see all 3 of my fur babies and as you can see my dogs are living their best lives! 🤩🤩🤩🤩🤩

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