Luca Veterinary Care

Latest reviews

Read the five most recent/ recommended reviews for Luca Veterinary Care. Order provided by Google.

• Jiv· 3 months ago

  On first ever visit vet called my dog a pest as he had sprayed on the wall. Moving on to attempting to get my dogs necessary medication over the festive period was nothing but stressful. Place closed with no communication via fb or website. Answering machine had messages - one saying they were open (they were not, i was sitting outside) and the other on a different day saying an agent would be with me soon - they were still closed. On finally getting them open and advising, calmly and respectfully, how difficult it was to find out when they were finally open was met with just a shrug. I tried to pay with cash (£50 note) and was told they couldn't give ne change. I came back with change and advised them on the misleading answer machine messages whereby the reception girl got extremely defensive and eventually said "do your want your dog's medication or not"!!! Absolutely despicable behaviour and zero customer service from start to finish. They obviously do not like or accept any criticism. Will never go back. Do not sign up with them. If that's how they treat the owners, lord knows how they treat your precious pets when you're not there. Avoid, avoid, avoid.

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• Divine Feline Scotland· 4 months ago

  Such a great little vet practice! We brought our cat Theo in today after he had a strange lesion appear on his eye and we were extremely impressed with the high quality care given to our boy. As cat groomers we admit to being quite picky about vets as we have found that many aren’t confident with cat handling but we were so delighted with Rhona’s expertise and knowledge about cats - especially with specific breeds, which many practices we have been to seem to neglect. It was refreshing to see our boy handled in a gentle & skilled manner and recieve advice specific to his breed & unique needs from someone who clearly cares very much about her work. We felt very reassured & she really took the time to explain everything and answer our questions, while giving lots of attention to our boy. She is visibly an excellent vet & we are so glad to have found someone who understands cats! Theo was referred to a specialist ophthalmology team and this was followed up on the same day. Thank you Rhona! Will definitely be recommending this practice to our kitty clients🐱

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• Zoey Hamilton· 7 months ago

  Amazing veterinary service staff are very friendly and supper informative. Took my cat to get neutered here and they did an amazing job and are very affordable. There pet plans are also budget friendly. They are a great local vet i highly recommend registering you're pets here

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• Lucy Abercrombie· 11 months ago

  Brought in a litter of puppies for a health check and the staff I met and dealt with were all lovely after taking one of the pups in the day previous. After my recent experience with some other vets it is so refreshing being able to have a report with the vets and having 2 way conversations about things without the attitude I've had off some other vets recently. I was looking at changing vets anyway so was using the health check as a gauge and I will be more than happy to move my other dogs here. Wishing the practice all the best for future success and hope the local community support it

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• Leah Speirs· 11 months ago

  I took my GSP and my Vizsla, who can be unpredictable, for their flea, tick and worm treatment. We were seen by Aoife who was so kind and gentle that both dogs took to her. We got some great advice about dental care and the tablets I got were incredibly palatable, both dogs ate them like treats. I’m so pleased we finally have a vet practice in Larkhall and as a bonus they are lovely.

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