Ark Veterinary Clinics

Ark Veterinary Clinics, situated on Main Street in Coatbridge, Lanarkshire, provides comprehensive veterinary care for a diverse range of animals, including birds, cats, dogs, poultry, and small mammals, alongside specialist attention for exotic and wild species. What truly sets Ark apart from other practices is its commitment to inclusivity and convenience; clients not only benefit from dedicated parking and disabled access but also appreciate the flexibility of weekend opening hours, ensuring critical care is accessible when needed most. Practical details for visitors include opening hours from 9:00 AM to 6:30 PM on weekdays (closed Sundays), with Saturday appointments available between 9:00 AM and 11:30 AM. Ample client car parking and disabled access are provided, and the team can be reached directly at 01236432448.

At a glance

Ark Veterinary Clinics treats a wide range of animals, including cats, dogs, farm animals and small mammals, with published prices for 4 services, including consultations from £44 and dog vaccinations from £49. Rated 4.7/5 from 549 reviews, the practice opens at weekends, with on-site parking and step-free access.

Latest reviews

Read the five most recent or recommended reviews for Ark Veterinary Clinics. Order provided by Google.

• Mark Russell· 2 months ago

  The veterinary staff themselves have always been good, but my experience with the administrative team was extremely disappointing. Rather than acknowledge what I believe was an administrative error and waive an incorrect £25 charge so that my sick animal could be seen, they chose to argue the point instead. After hours of waiting for a callback, I was simply told they would end the conversation because of the frustration the situation had caused. We have never missed an appointment and have never failed to pay a bill, so this came as a real surprise. It’s incredibly disappointing that £25 appeared to take priority over resolving an issue and helping a sick animal. Mistakes happen, but what matters is how they’re handled. In this case, I experienced no willingness to accept responsibility, no flexibility, and very little compassion.

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• Jocelyn Friday· 4 months ago

  I can't say enough about how fantastic the team is for my two little guinea pigs. I say "team" because the staff works together much more than I've seen at other vets. I was recommended this practice by the University of Glasgow Small Animal Hospital, and I am so thankful that I took them up on the recommendation. Both boys are seen by Madona and Katherine, and both are amazing.

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• Emily Stephenson· 7 months ago

  Wonderful exotics vet with experienced staff including one of the world’s leading rabbit experts, Madonna (who literally wrote the book on small furry care). She deftly removed a large lump on our elderly rabbit’s leg, making sensible & thoughtful surgery decisions throughout, answering our questions with patience & kindness, & giving us personalised, thorough aftercare. The staff are all so kind, & we often meet student vets learning their trade there, which speaks to the openness & expertise of the vet staff. Animals are priceless, of course, but the rates are also very reasonable.

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• Nadia Mia· 7 months ago

  I am extremely disappointed with the service me and my pet have received from Ark vet. Both of my dogs were registered with this practice for over 8 years, so I expected a far higher level of professionalism and care. One of my dogs has a hernia and requires surgery. As Acres Veterinary Centre is closer to my home and has been recommended to me, I took her there for a second opinion — something that any responsible pet owner should be able to do without being penalised. After considering my options, I decided that I wanted to continue my dog’s treatment with Ark Vet. However, I was then told they would not take my dog back onto their books. This was after they themselves instructed me to have Acres send my dog’s medical records back over to them, which I did. Despite following their instructions exactly, they still refused to re-register her, effectively leaving my dog without a registered vet while she requires surgery. This is completely unacceptable and shows a serious lack of care for the wellbeing of the animal. After 8 years of loyalty to this practice, I find this treatment incredibly unfair and unprofessional. No responsible veterinary practice should be willing to leave an animal without veterinary care simply because the owner sought a second opinion. I also have to mention that one of the female receptionists I dealt with had a very poor attitude throughout this process. She was dismissive, unhelpful, and showed absolutely no empathy for the situation, which made an already stressful experience far worse. Overall, this has been a shocking way to treat a long-standing client and, more importantly, a dog that requires medical treatment. I would strongly advise others to think carefully before registering their pets here and to consider more caring and professional options nearby.

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• Nicola Polk· 8 months ago

  Cannot recommend highly enough! We were very nervous when we registered after having bad experiences with other vet practices but everyone is phenomenal. We have seen Madonna and Laura for our chinchillas and Michael with our cat, and they couldn’t have done more for us. All the nurses and reception staff are amazing too, they remember our pets and always chat to us. Can’t believe how reasonable the prices are for the service we receive. Delighted with the service every time we visit and can’t thank the staff enough for being so wonderful with our beloved furry children!

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