Laurels Veterinary Surgery

The Laurels is a veterinary practice located at Charter House, Victoria Road, Runcorn, Cheshire. It is part of the Willows Veterinary Group and operates under the larger VetPartners corporate group. The practice offers general veterinary services to animals in the local community. As part of VetPartners, The Laurels shares the group's commitment to treating every animal as their own, operating with values such as respect, collaboration, support, dedication, and approachability. The group, founded in 2015, focuses on providing compassionate patient care and excellent customer service, drawing on the extensive experience of its veterinary professionals. VetPartners has grown to include over 500 diverse small animal, equine, farm, mixed, and referral practices across the UK. They also encompass other veterinary businesses like nursing schools, laboratories, and pet crematoriums.

At a glance

Laurels Veterinary Surgery treats cats, dogs and small mammals, with published prices for 4 services, including consultations from £58 and cat vaccinations from £67. Rated 4.3/5 from 275 reviews, the practice opens at weekends.

Latest reviews

Read the five most recent or recommended reviews for Laurels Veterinary Surgery. Order provided by Google.

• Maz Kennedy· 4 months ago

  We couldn’t be happier with the care our 2 dogs receive here. From the moment we walk in, the staff are warm, welcoming, and genuinely attentive. They take the time to make sure both of our puppas feel comfortable, which makes such a difference, especially for nervous visits. They always explain everything clearly, answer all our questions with patience, and never make us feel rushed. We're very fortunate to have found a clinic we trust completely. We highly recommend them to anyone looking for professional, compassionate, and top-quality veterinary care.

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• julie collins· 6 months ago

  Despite my cat being feral like when at the vet’s, the staff here are amazing with him. Everything is always fully explained.

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• Cath Delaney (C2A8D)· 7 months ago

  I have used Laurels Veterinary Services for many years. Surgery goes from strength to strength. They have invested in their building and their staff and cultivated a kind and caring environment. Vet Jane was amazing with Luna (Luna is very scared of people and is reactive). She treated Luna with kindness and was very caring about Luna’s experience. Quinn misbehaved a bit because he didn’t like the nose vax but even then Dr Jane was really kind about it. Both my dogs don’t mind coming into surgery because all the staff are really good with them. Prior to having Luna & Quinn, I had Monty & Scout and both those dogs were looked after amazingly well. Their end of life care was especially amazing and so kind. I received a sympathy card in the post which made me feel they were bothered about my loss. Reception team are amazing as always & help me with slightest queries. Have to give extra shout outs to Karon, Anna & Jack who go out of their way to chat, catch up on Luna’s progress and are genuinely interested in both my animals. Honestly can’t fault this surgery. It has improved and improved over the years and that’s why I keep coming back. Would very highly recommend this surgery for efficient, professional pet care. (Luna left & Quinn - the little chap behind is one of their daycare friends)

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• Alex Westhead· 8 months ago

  Used Laurels vets for our 2 dogs for a number of years and sadly one of our dogs had to be put to sleep a week ago in an emergency visit. They were amazing through the whole difficult process and couldn't have done more for us. Every member of staff was kind, caring and considerate during the time we were there. We weren't rushed to make a decision and also given all the time we needed with our boy before he was put to sleep. A big thank you to all the staff at Laurels.

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• Mark Gornall· 8 months ago

  I've been registered at the Laurels for many years. The staff are always curtious and helpful. The vets have always been brilliant with my dogs and are very professional in what they do.

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