Grove Lodge Veterinary Group – Brighton Branch

Grove Lodge Vets is a veterinary practice located in Sussex, offering professional and friendly care for pets. They provide a range of services, including routine healthcare and specialised services, and are distinguished by their partnership with Vets Now for 24-hour emergency care. The practice is dedicated to treating a variety of animals, focusing on comprehensive pet wellbeing. What makes Grove Lodge Vets exceptional is their compassionate and personalised approach to veterinary care, delivered by a dedicated team. They have achieved 'Gold Cat Friendly Clinic Status,' demonstrating a commitment to creating a stress-free environment for feline patients. Their services are designed to ensure both pet and owner comfort and convenience. For practical information, Grove Lodge Vets offers a Pet Health Club® to help clients save on routine healthcare costs. They also accept Klarna for flexible payment options on vet bills. For emergencies outside of their regular hours, clients are directed to contact Vets Now Worthing, whose facility is located at 18 Upper Brighton Rd, Worthing, BN14 9DL, with a contact number of 01903 954320.

Grove Lodge Veterinary Group – Brighton Branch is based at Brighton Branch, Brighton, East Sussex, BN1 6EW in East Sussex. The practice treats birds, cats, dogs, exotic/wild, poultry and small mammals and publishes prices for 6 services including consultations from £75 and dog vaccinations from £96.

Latest reviews

Read the five most recent/ recommended reviews for Grove Lodge Veterinary Group – Brighton Branch. Order provided by Google.

• Sarah McGregor· 2 months ago

  I've been taking my cat here for years, wouldn't take him anywhere else, Kate on the reception is so lovely, warm and welcoming, always there to help and is such a attribute to grove lodge vets, thank you Kate 😊

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• James Gasson· 7 months ago

  To all pet owners: I strongly urge you to avoid corporate veterinary chains and support independent vets while they still exist. Grove Lodge is owned by IVC Evidensia, a large equity-backed group whose business model appears to prioritise shareholder profit over animal wellbeing. For us and our young cat, this translated into being ushered toward maximum intervention at astronomical cost. IVC Evidensia’s senior leadership team isn’t made up of veterinarians. The Chief Executive previously ran supermarket and pharmacy chains, and the Chief Operating Officer came from telecoms and car-maintenance retail. Their expertise lies in maximising customer throughput and profit margins, not in animal care. In our case, we were charged £2,000 for the hospitalisation of our young, otherwise healthy cat for a non-severe gastrointestinal upset, having been led to believe that failing to do so could risk his life. Additionally, his IV line became dislodged halfway through the night and was never replaced, undermining the justification for his treatment. We felt exploited during a highly emotional time – pushed into unnecessary escalation instead of being offered a sensible, stepwise treatment plan. This was not necessary. Our cat was poorly, but not dying. Our complaint was rerouted to IVC Evidensia’s head office, where we were offered a token 10% refund for “unadministered fluids” but no accountability or acknowledgement that a £2,000 bill was excessive. Our lad is now back with us and has recovered from his traumatic experience with home love and care. We most certainly will not be returning to Grove Lodge. If you value transparency, compassion, and proportionate care, support an independent vet who still puts animals before profit.

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• Adam· 7 months ago

  Best vets ever. Would never trust anyone else with my cats.

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• Wes Atkinson· a year ago

  I saw three vets with my very unwell kitten. I’ve had cats a long time and knew he wasn’t well, I felt like we were fobbed off by the first 2 vets as ‘over concerned’ owners. By the third vet we were taken very seriously and we got the treatment we needed and he spent nearly a weeks stay in the vets, and the reception team were amazingly helpful with the insurance claim. I can’t give a full 5 stars because I feel if we hadn’t pushed to keep being seen, we would have had a very different outcome. The treatment was exceptional once we were taken seriously.

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• Martyn Higgs· 4 years ago

  Best care for any pet out there & always feel reassured friendly & at home!

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