Grove Lodge Veterinary Group – Brighton Branch

Grove Lodge Vets is a veterinary practice located in Sussex, offering professional and friendly care for pets. They provide a range of services, including routine healthcare and specialised services, and are distinguished by their partnership with Vets Now for 24-hour emergency care. The practice is dedicated to treating a variety of animals, focusing on comprehensive pet wellbeing. What makes Grove Lodge Vets exceptional is their compassionate and personalised approach to veterinary care, delivered by a dedicated team. They have achieved 'Gold Cat Friendly Clinic Status,' demonstrating a commitment to creating a stress-free environment for feline patients. Their services are designed to ensure both pet and owner comfort and convenience. For practical information, Grove Lodge Vets offers a Pet Health Club® to help clients save on routine healthcare costs. They also accept Klarna for flexible payment options on vet bills. For emergencies outside of their regular hours, clients are directed to contact Vets Now Worthing, whose facility is located at 18 Upper Brighton Rd, Worthing, BN14 9DL, with a contact number of 01903 954320.

At a glance

Grove Lodge Veterinary Group – Brighton Branch treats a wide range of animals, including cats, dogs, farm animals and small mammals, with published prices for 6 services, including consultations from £75 and dog vaccinations from £96. The practice is rated 4.5/5 from 167 reviews.

Latest reviews

Read the five most recent or recommended reviews for Grove Lodge Veterinary Group – Brighton Branch. Order provided by Google.

• Rachel· 3 months ago

  Lovely staff, really kind and helpful. We have had a very stressful time putting in eye drops for our dog and Trisha and the team were very understanding. Their system of uploading insurance claims is very easy too. Thanks, highly recommended 🤩

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• Carol Ayling· 4 months ago

  I love to use the Tarring road branch for my dog Monty. It is a bit quieter for us, so feels less stressful, and has a really wonderful team. I like that we see the same vet, Trisha, she has such a kind manner which puts both you and your dog at ease. That means a lot to us. Great friendly reception staff too. A lovely branch and easy parking too have already recommended to a neighbour!

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• Howard Nightingale· 6 months ago

  The staff at the Tarring Road surgery are all very helpful, enthusiastic, professional and easy to talk to. Perhaps more importantly our, elderly female dog is quite happy to walk through the surgery doors.

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• Sarah McGregor· 7 months ago

  I've been taking my cat here for years, wouldn't take him anywhere else, Kate on the reception is so lovely, warm and welcoming, always there to help and is such a attribute to grove lodge vets, thank you Kate 😊

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• James Gasson· a year ago

  To all pet owners: I strongly urge you to avoid corporate veterinary chains and support independent vets while they still exist. Grove Lodge is owned by IVC Evidensia, a large equity-backed group whose business model appears to prioritise shareholder profit over animal wellbeing. For us and our young cat, this translated into being ushered toward maximum intervention at astronomical cost. IVC Evidensia’s senior leadership team isn’t made up of veterinarians. The Chief Executive previously ran supermarket and pharmacy chains, and the Chief Operating Officer came from telecoms and car-maintenance retail. Their expertise lies in maximising customer throughput and profit margins, not in animal care. In our case, we were charged £2,000 for the hospitalisation of our young, otherwise healthy cat for a non-severe gastrointestinal upset, having been led to believe that failing to do so could risk his life. Additionally, his IV line became dislodged halfway through the night and was never replaced, undermining the justification for his treatment. We felt exploited during a highly emotional time – pushed into unnecessary escalation instead of being offered a sensible, stepwise treatment plan. This was not necessary. Our cat was poorly, but not dying. Our complaint was rerouted to IVC Evidensia’s head office, where we were offered a token 10% refund for “unadministered fluids” but no accountability or acknowledgement that a £2,000 bill was excessive. Our lad is now back with us and has recovered from his traumatic experience with home love and care. We most certainly will not be returning to Grove Lodge. If you value transparency, compassion, and proportionate care, support an independent vet who still puts animals before profit.

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