Vets4Pets – Swansea

Swansea Vets4Pets is a veterinary practice located inside Pets at Home at Unit 6 Parc Tawe Retail Park in Swansea, South Wales. This practice welcomes new clients and provides a range of veterinary services to local pet owners. As part of the Vets4Pets network, the practice offers accessible pet care, leveraging a national presence while maintaining a local focus. They are committed to providing care for pets, aiming to build trust within the community. For convenience, parking is available at the Parc Tawe Retail Park. Appointments and enquiries can be made via telephone or online, and the practice offers WhatsApp for communication. Details about their exact services and opening hours are typically found on their full website.

Vets4Pets – Swansea is based at Inside Pets at Home, Swansea, Glamorgan, SA1 2AL in Glamorgan. The practice treats cats, dogs, exotic/wild and small mammals and publishes prices for 6 services including consultations from £51 and dog vaccinations from £65. It is offers on-site parking and provides step-free access.

Latest reviews

Read the five most recent/ recommended reviews for Vets4Pets – Swansea. Order provided by Google.

• Daniel Towers· 6 months ago

  Very kind and helpful. Little hammy was in a bad way and they took care of her quickly, and without needing to book. A kind and compassionate vet, made a miserable business a little more bearable.

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• Martyn Williams· 6 months ago

  Fantastic veterinary practice especially Paula she is wonderful and really cared for my dog Josie, I’m not going into the full details as I find it to upsetting, the staff are fantastic too, I am so glad I chose Vets4Pets Swansea they really care. Thank you very much 👍

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• Natalia Kostyleva· 8 months ago

  Very misleading staff! When I arrived today with my gerbil to the clinic, with the emergency case, I was advised to pay extra fee for being seen by the vet (the cost of the emergency consultation was £81). I described the symptoms of my gerbil to the receptionist in details - it kept falling on her side and then fall from the height. After several minutes the vet called us to come in, but only 2 manipulations were made - my gerbil was weighed and checked by stethoscope (probably was, because the standard stethoscope was too big for gerbil). ONLY IN THE END of the consultation I was told that the vet was not a SPECIALIST for gerbils, and was advised to give an antibiotic to my gerbil, the only one thing she could suggest as she didn't know the reason of my gerbil being unwell. Antibiotic was prescribed RANDOMLY, in a case of possible inflammation, that was not even diagnosed! Otherwise I was advised to see a specialist elsewhere. But I had to pay for the urgent consultation anyway! For what? For nothing, just for a guess. After checking the symptoms on ChatGPT, I assumed that my gerbil had had a stroke, and then falling that could cause any damage to her bones. But none of the appropriate checks were done, not even any X-Ray, however, initially, on the reception I was told that everything needed would be checked, for my gerbil! I asked for a painkiller for my gerbil, and was prescribed for a medicine that appeared to be designed for CATS, it has never had any tests on small pets, like gerbils! So, it can be harmful for my pet, and I just paid £96 for unprofessional time and inappropriate medicine!!! Why the lady on the reception had not told me that there WAS NO SPECIALIST FOR GERBILS in their clinic before my appointment with the vet? Will contact the manager of the clinic.

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• Greta Georgieva· 9 months ago

  I have been a client of Vets4Pets Swansea for over 5 years, and I am very disappointed with the way I was treated during my recent attempt to book an appointment for my cat’s abscess. On 23.07.2025 (Wednesday), I was initially told there were available appointments on Thursday, Friday, and Saturday. When I asked for any available same-day appointment, the receptionist said I could have one but would have to pay an emergency fee on top. However, after I declined to pay for an emergency consultation, I was suddenly told that the earliest appointment was a week later. When I called again two hours later to clarify whether I had understood correctly that there were no available appointments until next Wednesday and asked questions, a same-day appointment “suddenly” became available. This felt manipulative and unprofessional, especially considering my pet’s health concerns. Additionally, I was informed that if I took my cat to another practice, even in an emergency, I would lose the benefits of their Vac4Life vaccination plan. This felt like extra pressure that I found unfair and unprofessional. I hope the clinic will pay more attention to their clients and improve their service to prevent situations like this from happening again.

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• Grant Griffiths· a year ago

  Very good with my dog and they have always been caring when we went, she was recently spayed in which went very well, she has a neat small scar and they were happy with her recovery and check up appointments. Receptionists are very friendly and helpful. Only issue is they send the reminder texts for the dog flea treatment on a Sunday and the phone lines are closed so would be good for a voice mail or email to reorder them.

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