Westmorland Veterinary Group – Kendal

Westmorland Veterinary Group is a long-established veterinary practice based in Kendal, offering a broad range of veterinary care for both pets and farm animals. The practice provides services to animals in Kendal, Kirkby Lonsdale and surrounding areas from its modern, purpose-built premises. With a history spanning over 100 years, the group focuses on comprehensive animal healthcare. The practice prides itself on a team of experienced vets, nurses, and support staff dedicated to delivering a high standard of care. This commitment to quality and a friendly, approachable manner has resulted in over 90% of new clients joining through recommendations, highlighting strong client satisfaction and community trust. Westmorland Veterinary Group is accredited by the RCVS, signifying its adherence to professional standards. The practice offers an emergency vet service and provides easy access with ample parking at both surgery locations for the convenience of its clients.

Westmorland Veterinary Group – Kendal is based at Riverside Business Park, Kendal, Cumbria, LA9 7SX in Cumbria. The practice treats birds, camelids, cats, cattle, deer and dogs. It is open at weekends and offers on-site parking.

Latest reviews

Read the five most recent/ recommended reviews for Westmorland Veterinary Group – Kendal. Order provided by Google.

• Rachel Horner· 2 months ago

  My 2 rescue springers are registered here, all the staff we have met have been very kind and compassionate. The ladies on reception are always helpful on the phone and at the counter. My only complaint is the prices, but I think that's the same for all vets.

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• Carrie Coles· 6 months ago

  Amazing friendly team from receptionists to vets everyone is super friendly and helpful wouldn’t go anywhere else amazing with my very anxious dog 5*

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• Adrian Allen· 7 months ago

  The bad outweighs the good now. Some of the better, more approachable vets have now left, some at reception are helpful and friendly, one particularly rude, officious and condescending Sarah being the exception. We had a particularly bad experience with one of several‘Rebecca’s’ who work there, this one happened to be a clinical director. We went in with our dog’s ear infection, she was immediately scaremongering us, cold, snippy, one minute she said we need to do this with medication l, then something else, alternate contradictory instructions, I had to ring after getting home to get clarity. Also, she did a swab test without even asking or informing the additional £17 cost, total cost £168, £66of which was fifteen minutes with someone so unpleasant. Quite a few others we know have made similar comments to us about this same vet and receptionist Sarah. Others at reception are very helpful and easy to deal with but we refuse to have our dog under such inconsistent staff and paying no for bad experiences. Updated 7 November 2025 Following from previous review, I made a polite complaint regarding the above and raised concerns and have actually been ‘sacked’ from the practice via email from the practice manager. We were planning to leave this practice in a couple of months ourselves on our own terms, but to be given two weeks notice and sacked as of we’re their employees is disguusting. Firstly, this officious statement about trust with client and vet, well Rebecc Wiper was never my regular vet and we hadn’t seen her before and had no plans to see her again. Secondly, any client who pays £66 for consultation alone before test or medication is more than entitled to express dissatisfaction with treatment and doubts of suggestions. Thirdly, we had never been given any prior warning or written notice. I myself have a severe heart condition and my partner has a mental health condition and the fifteen minutes appointment we had with Rebecca Wiper in itself had some detrimental impact and we are now ttreated like this for complaining. This manager Emma clearly prioritises business and fiscal interests over client concerns and lacks empathy, insight or understanding. We were left feeling degraded, humiliated, belittled and angry. Whatever you do, don’t raise concerns, don’t ever make a complaint or ever express dissatisfaction with a vet at this ruthless practice.

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• Mo Duncan· 9 months ago

  Great clean facilities, friendly staff, got seen quickly, the waiting room was not crowded at all, and our vet was super accommodating. She gave our nervous cat his booster vaccine in his crate because he refused to come out and she was lovely and patient with him. Thank you for making our cat's vet experience calm and hassle free :)

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• Dan Theman· a year ago

  The staff at the vets were amazing. Unfortunately they did everything they could do for our chihuahua Lucy but she was just too sick to save. Dr.Chris was amazing throughout. For what was one of the saddest days in our family’s life, you did what you could to make the whole process more bearable. Thank you so much. ❤️

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