The Pet Vet Doncaster

The Pet Vet is an independent and family-owned veterinary practice that provides pet care services. It offers a range of services including routine appointments, emergency care, and at-home visits, catering to various animal needs. The practice prides itself on being a family-owned establishment, with its promise upheld by Chairman and Founder Dr Rob Jones MRCVS. They differentiate themselves by not charging surcharges for weekend, evening, or bank holiday visits, including for unregistered customers. Additionally, they provide services such as 0% payment plans through CarefreeCredit and offer discounts for over 60s, the Blue Light community, and Armed Forces personnel. The Pet Vet operates seven days a week, ensuring accessibility for their clients. They also offer a Pet Care @ Home service for anxious or unwell pets, or for owners who face difficulties travelling to the surgery. Pet Health Plans are available, offering up to 70% off preventive care, and a 'refer a friend' scheme provides incentives for both existing and new clients.

The Pet Vet Doncaster is based at 25-29 Balby Road, Doncaster, South Yorkshire, DN4 0RD in South Yorkshire. The practice treats cats, dogs, exotic/wild and small mammals. It is open at weekends, offers on-site parking and provides step-free access.

Latest reviews

Read the five most recent/ recommended reviews for The Pet Vet Doncaster. Order provided by Google.

• Connor Hibbert· 2 months ago

  We have had all three of our animals registered with this practice for a considerable period and, until recently, had not experienced any major concerns. In December, we brought our cat in after he developed a whistling sound from one nostril when breathing and was sneezing frequently. During the consultation, we clearly expressed our concern that there may be a foreign object lodged in his nostril. The vet advised that the symptoms were most likely allergy-related. While further investigations were mentioned as an option, the clinical advice and reassurance given led us to understand that these were not considered necessary at that stage. On the basis of that professional advice, we chose not to pursue additional diagnostics. Over the following weeks, his symptoms worsened and his eyes began watering. We returned to the practice and were seen by a different vet. On this occasion, we were informed that it appeared he had previously had a foreign body in his nose which had resulted in an infection. He was prescribed medication and pain relief. In our view, had the initial concern regarding a potential obstruction been more thoroughly explored at the first appointment, this may have been identified and treated sooner. We raised this through the formal complaints process but were advised that the practice did not believe any clinical error had occurred. We recognise that veterinary medicine involves professional judgement. However, as pet owners, we rely heavily on that judgement when making decisions about whether to proceed with investigations or treatment. The practice promotes itself as a caring, family-run business. While they may present this image, our experience suggests a focus on repeat visits and revenue rather than genuinely prioritising animal welfare. I share this experience so that other pet owners can make an informed decision, but my advice would be to avoid.

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• Clare Donovan· 5 months ago

  We had a very poorly cat on a Sunday, and we hadn't had chance to get him registered with a vet yet (actually we had enquired at another veterinary practice last week, but they hadn't been back in touch, and they were closed when we needed them). So I frantically did an online search for vets open on Sundays and was amazed I hadn't seen this practice on my previous research. It is nice and convenient for us to get to and as the reviews were good I thought we'd give them a call. They were so friendly and accommodating, and the practice is modern and clean. The receptionist is welcoming, helpful and put us at ease. The vets we have seen so far (over 2 visits) have both been fantastic with our cat and been very knowledgeable and clearly explained our options. They're very transparent about pricings and things. I'm actually very glad the other vet practice didn't get back to us, because this one is excellent!

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• Paulina Tomaszuk· 6 months ago

  They take very good care of our dog even when he is very dramatic. Vet's, nurses and reception staff are all lovely.

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• Katie Young· 6 months ago

  Recently taken my puppy to be spayed. Great service and care from all the staff. We felt very happy leaving our precious girl with them.

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• Stephen Waite· 6 months ago

  I revieved an email telling me I could win £20 by leaving a review after my recent visit quite frankly I don't need the money incentive for a good review The service i recieve the work that is carried out and the reception you get from their always friendly staff is always 5⭐️' besides the medical attention my pets have had i have recently lost two pets and the time they gave me to come to terms whith the inevitable instead of pushing the issue and the compassion they showed at the end meant alot I know it's their job but they still made it feel somewhat personal and not just clinical on their part "so im happy to give 5 stars for the services they provide but more importantly for the staff and the treatment you revieve when it's needed most

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