Rugby Central Vets4Pets

Rugby Central Vets for Pets is a veterinary practice located within Pets at Home in Technology Drive Retail Park, Rugby, Warwickshire. The practice provides veterinary services for local pets and is currently accepting new clients. As part of the Vets for Pets network, this practice benefits from being integrated within a larger retail environment, potentially offering convenient access to other pet-related services and products. The practice focuses on providing trusted care to the local community's animals. For practical information, parking is available at the retail park. Clients can make enquiries and appointment requests through their website. The practice is located at CV21 1GB and can be contacted via phone or WhatsApp.

At a glance

Rugby Central Vets4Pets treats cats, dogs and small mammals, with published prices for 6 services, including consultations from £58 and dog vaccinations from £65. Rated 4.4/5 from 326 reviews, the practice opens at weekends, with on-site parking and step-free access.

Latest reviews

Read the five most recent or recommended reviews for Rugby Central Vets4Pets. Order provided by Google.

• Zbigniew Kowalski· 4 months ago

  Very disappointing experience with our hamster Mimi. Mimi was taken to the practice suffering from diarrhoea, dehydration and clear signs of deterioration. Despite this, a costly dental procedure under anaesthetic appeared to take priority over stabilising her condition first. In total, we spent around £250 on consultations, treatment and procedures, yet the main clinical focus remained on tooth burring rather than properly addressing the ongoing diarrhoea and rapid decline in her health. The responses we received afterwards were highly defensive and based largely on assumptions rather than confirmed diagnosis. Even after Mimi sadly passed away only days later, the practice refused to acknowledge that the treatment approach may have been incomplete or that different priorities could have been considered. We understand that small animals can be difficult to diagnose and we never expected guarantees. However, we did expect better clinical judgement, clearer communication, and some degree of accountability throughout the complaints process. Unfortunately, based on our experience, we would not trust this practice again with a vulnerable small animal.

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• RemiCov· 5 months ago

  Emilia at the reception was very kind and professional, and Dr. Marcin, the vet, had a wonderful approach and took great care of our Chica.

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• Sam S· 6 months ago

  Went to microchip my cat. They charge a consultation fee of almost £60, which was unexpected - I went in expecting to pay £30. I had checked the price a few times and each time they only said £30. Plus - they did not actually register the microchip! They took all the details and said to expect an email to confirm registration, which never came. When I called the tracer company, they said the vet did not register the chip. Classic great service we've come to accept as the norm.

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• Wendy Cairns-baker· 11 months ago

  Amazing practice. So kind and caring. I would highly recommend to anyone. The service we have received has been exceptional and consistent. They show a genuine interest for all our precious pets. At difficult times their compassion has been overwhelming. We can’t thank you enough!

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• Kieran Bee· a year ago

  We've been using this vet for almost 5 years now and despite moving further away we decided to continue to use this branch as the care we've received has always been amazing. Our first cat got cancer and unfortunately we didn't have insurance for however the practice treated us with care and understanding to do everything they could to support our cat with treatments we could afford. Sadly she didn't make it despite their faultless efforts. After a few years we eventually decided to adopt again and more recently had to visit due to an illness. Again the same care and attention, this time we a cat back to full health which we're so thankful for. A special shout out to Marcin who has been our primary vet on many occasions, he's always brilliant and shows a clear care for the pets he's caring for. You'll never be pressured to spend money on a treatment that's not required and you'll always know your pet is in safe hands coming here.

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