Richmond Vets

Richmond Vets is an independent veterinary surgery located between Kew Gardens and Richmond Upon Thames. It offers a range of services including free deliveries of medication/food within a two-mile radius, in-house surgical referrals by James Creasey, nurse clinics, pet passports, and pet health plans. The practice provides care for various animals. The practice has been family-owned since the 1970s. They offer specialised services like cat-only clinics for nervous felines and puppy happy hours for socialisation and basic training. The team aims to provide a supportive and comfortable environment for both pets and their owners. Richmond Vets is open Monday to Friday from 8:30 AM to 5 PM, and on Saturdays from 8:30 AM to 2 PM. Free parking is available at the rear of the building. They offer home visits in certain circumstances and provide repeat prescriptions with a 48-hour notice period. Their address is 161 Kew Road, Richmond, Surrey, TW9 2PN.

At a glance

Richmond Vets treats a wide range of animals, including cats, dogs, farm animals and small mammals. Rated 4.9/5 from 170 reviews, the practice opens at weekends, with on-site parking and step-free access.

Richmond Vets Prices

Latest reviews

Read the five most recent or recommended reviews for Richmond Vets. Order provided by Google.

• Chris James· 3 months ago

  Thank you for seeing our dog today as a walk in. Thank you for taking the tick out and showing us how to remove it ourselves and for the little tick removing tool. Great value. Great service. Very kind. Thank you.

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• Cei M· 4 months ago

  Amazing care! All the vets here are absolutely lovely and have always provided great and very well priced care. And they were excellent today when I rushed my dog in fearing she was very ill ( she was not fingers crossed - sprained a muscle:-) )

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• C M· 5 months ago

  Karl and the team here are just incredible. They are knowledgable, reasonable, genuinely independent and so so caring. My dog usually went to a different vet because we’re from York but personal circumstances meant that we were in London when she became unwell. Karl and the team looked after us, informed us, and genuinely cared for our girl. I actually decided that I preferred Richmond Vets to our practice of 20 years up north. They did their best but Coco was too sick. Karl was so empathetic and caring when I had to make one of the most difficult decisions of my life, followed by a seedless, dignified and caring approach and for that, I appreciate them so much. THANK YOU.

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• Sh Hal· 7 months ago

  We’ve been clients at this practice for some time and have generally appreciated the care provided to our dog, Merlin. However, we were disappointed by our recent experience during his routine dental procedure. We were informed beforehand that extractions might be necessary, but we did not understand this to mean automatic consent for a tooth to be removed without a phone call. In our previous experiences with other veterinary clinics, owners have always been contacted before an extraction is carried out, so we were surprised to learn afterwards that one of Merlin’s teeth had been removed. I subsequently called and spoke with the surgeon, who explained that my partner appeared comfortable with the possibility of extraction and that we should have stated explicitly if we did not want any teeth removed. This was confusing for us, as it was never clearly communicated that silence would be taken as full consent without further discussion. Our understanding has always been that a direct call would be made before proceeding. We fully appreciate that clinical decisions sometimes need to be made while a pet is under anaesthetic, and we trust that Merlin’s welfare was the priority. However, clearer communication around consent and expectations would have made a significant difference to how we experienced this situation. We hope this feedback helps improve clarity for other pet owners in the future.

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• Sharon Gough· 9 months ago

  I changed to Richmond vets due to a recommendation from my friend and after a quite harrowing experience where my own vet would not treat my cat when he was very sick (Medivet). I have just been to the vet today with my cat and they were amazing. Fit me in straight away and were very professional and kind and most helpful. I am so glad I changed vets and am delighted that my dog and cat will now be looked after properly by a great vet. Thank you

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