Oundle Veterinary Surgery

Latest reviews

Read the five most recent/ recommended reviews for Oundle Veterinary Surgery. Order provided by Google.

• Caroline Hugill· 2 months ago

  Had to have our sweet Lupin PTS this morning. She was seen by Alan who treated her with respect and kindness. He was so patient and didn't rush me. An upsetting time obviously for me but I can't thank Alan and the rest of the staff on duty enough. All so caring and understanding. Would recommend this practice to anyone needing one. Thank you again xx

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• IA Tyler· 2 months ago

  Wonderful vet clinic, I drive from 30 minutes away because their service and care is above and beyond. They are always so friendly, sensitive and attentive to our dogs’ needs, and their the staff and level of care is efficient and comprehensive.

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• Agent Smith· 2 months ago

  Definitely a vets that like to over charge for medication and prescriptions. Check out the CMA first before you part with any fees at this place. Charged me £45 for human eye drops I could’ve got online for £9 or pay £35 for a prescription to get the drops from a chemist. CMA Action and Reforms (2025-2026) Prescription Fee Cap: Vets are now ordered to cap written prescription fees at £21 for the first medicine and £12.50 for additional drugs. Transparency Mandate: Vets must inform pet owners that medicine may be cheaper online and provide the option for a prescription. Practice Ownership: Vets must disclose if they are part of a larger corporate group. Steps for Pet Owners Request Prescriptions: You can ask for a prescription and fill it at a lower-cost online pharmacy. Request Estimates: Always ask for a written, itemised estimate for treatment plans. Shop Around: Prices vary significantly between practices, so compare costs. Complain: If unhappy, check the vet’s complaints procedure and use the free Veterinary Client Mediation Service.

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• Michael Slater· 3 weeks ago

  Brilliant service and Brilliant staff excellent with all different animals and always very helpful and friendly staff and very happy smile when you go in side to

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• Helen Rowe· a year ago

  Sadly after more than 20years with this practice, all confidence was lost when the vet responsible for sedating my Jack Russell over sedated him by 1O% more than he should have been administered. No information despite us ringing throughout the day, the explanation for that was lack of confidence in her language skills on the telephone . No forwarding information to the out of hours vets where we were directed incase our 4 year old Jack Russel woody deteriorated . No follow up call. Woody couldn’t stand when my son collected him from the Oundle vets. At home he collapsed on the floor and we spent a very anxious night with him . When I contacted the vets the next day enquiring as to how this could have happened I was told that this wasn’t a one off , these things happen . Shocking revelation to think that merely removing a grass seed could having resulted in woody being inadvertently put down ! Still charged £240 though despite involving mediation . Accidents do happen and apologies get accepted but in this instance I really feel we were were let down badly and the very least the vet should have done was instead of presenting my son immediately with the bill at least held off to make sure woody made a full recovery . She did seek the advice of the manufacturer of the drug who said that they were confident that his dose wasn’t fatal but nevertheless this should not have happened.

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