Oaks Veterinary Centre.

Oaks Vets Birmingham is a small, family-oriented and independent veterinary practice located in South Birmingham, serving communities such as Cotteridge, Kings Norton, and Selly Oak. The practice offers a comprehensive range of services including anaesthesia, nurse clinics, dental care, ultrasound, emergency care, home visits, and various surgical procedures. They cater to a variety of animals, providing both routine and specialised veterinary care. This practice distinguishes itself with a long-standing team, many of whom have been with Oaks Vets for over 20 years, ensuring continuity and experienced care. The staff, including four vets and seven nurses, are dedicated to providing an individual service with empathy and a family-minded approach. The practice is open Monday to Friday from 8:30 am to 6:00 pm, with consulting hours in the mornings and afternoons. On Saturdays, they are open from 8:30 am to 12:00 pm for consulting. While closed on Sundays, they offer 24-hour emergency services. Clients can also find informational care sheets for various pets on their website.

Oaks Veterinary Centre. is based at 87 Watford Road, Birmingham, West Midlands, B30 1NP in West Midlands. The practice treats cats, dogs and small mammals and publishes microchipping from £24. It is open at weekends, offers on-site parking and provides step-free access.

Latest reviews

Read the five most recent/ recommended reviews for Oaks Veterinary Centre.. Order provided by Google.

• Imogen Goode· 3 months ago

  I'm not sure which vet this was at the practice (I hadn't had him before) but he clipped my poor bunny's nail too short and made her bleed, which I believe is very substandard for a vet (a nurse had to take over and I've never even clipped her nail too short myself!). This was very stressful for her and I believe it contributed to her falling into early stages of GI Stasis the poor girl. He also only checked one side of her mouth in the check up and gave up pretty quickly on the other one - they might not like it (and rarely do without a bit of pushback), but it is important, and it came across as a very 'oh it doesn't matter' level of service. He should definitely stay away from rabbit care as he clearly doesn't have the experience for it. Nevertheless, for the care following this, I'd like to share a particular shoutout to Vet Nicki. Despite not being specialised in rabbit care, she has very rabbit-savvy knowledge and a really lovely approach & customer service, always making me feel like I'm in good hands. I believe she gave all of the treatment and recommendations a rabbit specialist vet would have done. She talked me through how to manage the condition over the phone for the weekend and generally gave that reassurance that pet parents sometimes need. Now my bun seems to be on the mend and getting back to her usual mischievous self. The admin team also filled out the insurance claim details extremely quick with no delay. Thank you hero Vet Nicki & admin team! 🐰🐾

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• Karun Dewan· 4 months ago

  I I am a Consultant within the NHS, where respect and clear communication are fundamental. Unfortunately, this standard has not been reflected in my recent interactions with a particular vet, Rebecca. This is now the second consecutive appointment where I have experienced her manner as condescending, dismissive, and unprofessional and belittling. On both occasions, I felt belittled rather than supported. During the most recent consultation, I felt her tone had become patronising and said so directly, asking her to stop. Her response was, “I will stop when you start listening to me.” I calmly clarified that I was listening. This exchange was uncomfortable and unnecessary, and it contributed to an already tense situation. I also had concerns about the way my dog was handled, which felt overly forceful. When my dog became distressed and resistant, this was attributed to poor training, with comments such as him being a “naughty dog,” rather than adapting the approach to manage his anxiety. Additionally, she raised her voice regarding the dog’s collar, stating in a threatening manner that it was a legal requirement. This was not explained in a calm or professional way. I would like to emphasise that I have had positive experiences with other members of the team, who have been consistently caring and professional. However, my experiences with this vet have been sufficiently negative that I no longer feel comfortable continuing care at this practice. Having since read other reviews describing similar experiences, it appears this may not be an isolated incident. I am extremely disappointed and will be seeking care elsewhere.

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• Ann Marie Middleham· 4 months ago

  Not happy with this vet, my mum is retired and doesn’t have a lot of money and all the vet could say was it’s your faulty he is dead you should have treated the diabetics, when actually he had cancer and died from that, it’s so insensitive to say something to someone who couldn’t love the cat more. The care I witnessed was the best my mum she just couldn’t afford the medicine as the prices were sky high. Bad service if ever I have heard of it! Please be more sensitive when you’re losing an animal these are like children. Thanks

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• Gemma Higgs· 4 months ago

  I am so thankful for the staff at Oaks. I struggled a lot this evening as I did not realise the extent of my rabbits dental disease. I was so upset, in emotional bits. I was desperate for him to have quick medical attention, and Rebecca did just that. She was honest, straight to the point and extremely knowledgeable in rabbit care. She gave the options, a non-bias opinion, didn’t make me feel rushed and handled my rabbit with great experience. This is really hard to come by. I couldn’t recommend enough. In my wrecked state, my phone had also died and I didn’t know how to get my rabbit seen quickly enough. Chloe on reception worked so calmly and effectively, as she juggled three emergency admissions AND still offered to liaise in keeping my rabbit overnight to be treated first thing the next morning. She gave me her own phone charger when I came completely unprepared and she really really saved my day. I’m happy knowing my bunnies are safely with Oaks tonight. Thank you with my whole heart.

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• Karolina Kosiba· 11 months ago

  Moved there from Vets4Pets and immediately felt like my cats are finally in the right hands! Vanessa is absolutely lovely, extremely informative and you can tell she loves what she does. The nurses are thorough and kind as well. Thank you all so much for taking care of Donald during his surgery today, he’s having a well deserved nap now :)

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