About this practice
Mulberry Vets operates practices in Sudbury and Little Henny, serving communities across Essex and Suffolk. They offer a range of veterinary services including medicine, surgery, and general healthcare for pets. The practice aims to provide comprehensive care for companion animals. The practice emphasises compassionate care and high-quality medical services, delivered by their team of vets and nurses. Client testimonials highlight the welcoming reception staff, excellent care, and clean facilities. They also offer various promotions, such as discounts on pet travel and health checks. Mulberry Vets provides practical options like online appointment booking, pet registration, and a "Click and Collect" service for products. They also offer a Pet Health Club to help clients manage the cost of routine pet care through monthly payments. Information on pet advice is available on their website.
Mulberry Court Veterinary Surgery is based at 171-173 Melford Road, Sudbury, Suffolk, CO10 1JU in Suffolk. The practice treats birds, cats, dogs, exotic/wild and small mammals.
Animals treated
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Average rating of 4.4 out of 5 based on 185 reviews. Sourced from Google.
Read the five most recent/ recommended reviews for Mulberry Court Veterinary Surgery. Order provided by Google.
Excellent vets, have always been supportive with all the dogs I have had, all the way through their lives and at the end of their lives.
Read on Google →All the staff are very friendly and helpful. Both vets and reception. Jessica Reynolds has helped me a lot with my dog Harley. She is one in a million, I can't thank her enough for her patience and kindness.
Read on Google →I had a very upsetting experience at Mulberry Vets when my cat had an X-ray in June. The staff member assisting us (a pregnant woman) showed very little empathy during an extremely difficult time. After I made the heartbreaking decision to proceed with euthanasia, I was given almost no time to say goodbye to my cat. Within just a few minutes, she returned with paperwork and seemed to rush me into signing it. I explained that I would sign but asked if I could have more time with my cat. Although she agreed, she returned again after only five minutes, still appearing impatient and lacking compassion. What made this even more noticeable is that the reception staff were actually much more empathetic and kind, which I truly appreciated. Unfortunately, this only highlighted the lack of sensitivity from the staff member handling such a delicate situation. This was one of the most painful moments of my life, and I expected a much higher level of understanding and compassion. Sadly, the experience felt rushed and emotionally unsupported.
Read on Google →It doesn't deserve one star. They are so caring that they peel your skin in 10 minutes . but the prices are terrible expensive. Just for cutting my dog's nails I paid 40 pandas. Local vets charge £17 for the same service. Beware of these scammers. After all, someone works all day for this money.
Read on Google →I had two dogs over the space of a few years on the pet healthcare plan which to me didn’t seem worth it as every time the dogs needed to be seen. I would be charged £60 or more but nevertheless I paid just before Christmas this year I was advised after asking to cancel my membership by a member of staff at Mulberry vets to keep my subscription going until the end of the year of the year and then when I do cancel it will Workout cheaper when I come to cancel my subscription again this was not the case it had actually taken the monthly fee for both of my dogs for the pet healthcare plan out and on top of this, they wanted £60 per Dog for the cancellation Which obviously ends up being quite a lot of money and this did not work out better like they said When asked about what I was told by a member of staff, they told me they had no record of this being said I also asked why I have been charged the monthly fee as well as the cancellation and why the monthly fee can’t go towards They told me there’s nothing they could do Very bad customer service wouldn’t recommend PS, this is literally the first review I have ever written about anything.
Read on Google →Looking to compare? See average vet prices across Suffolk.
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Mulberry Vets, Henny
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Highcliff Veterinary Practice – High Street
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Practices within 20 miles that are also part of the IVC Evidensia group.
Mulberry Vets, Henny
Gentrys, Sudbury, Suffolk, CO10 7NG
3.1 miles away
Hawkedon and Homefield Vets – Bury St. Edmunds
Hawkedon Veterinary Surgery, Bury St. Edmunds, Suffolk, IP29 4NP
8.4 miles away
Highcliff Veterinary Practice – High Street
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9.6 miles away
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