Mill Lane Veterinary Surgery

Mill Lane Vet is an independent veterinary practice located in West Hampstead, London. Founded and run by Dr. Joshua Rusnak, the practice provides a range of veterinary services for small animals. They focus on delivering high standards of care and also operate a second branch, Aylmer Parade Vet, in Highgate. The practice prides itself on offering professional and independent care, maintaining a Royal College of Veterinary Surgeons (RCVS) accredited Small Animal Practice status. This accreditation ensures adherence to rigorous standards for hygiene, 24-hour emergency cover, staff training, equipment, and cost estimation procedures. Mill Lane Vet is also a training practice for veterinary nurses, demonstrating a commitment to staff development. Patients can book appointments at either the Mill Lane or Aylmer Parade branches for convenience. The practice emphasises personal service and utilises diagnostic tools for in-house diagnoses. Specific services like Animal Health Certificates for pet travel are also provided, and patients can contact them by phone to arrange care.

Mill Lane Veterinary Surgery is based at 68-70 Mill Lane, London, NW6 1NJ in London. The practice treats birds, cats, dogs, exotic/wild and small mammals.

Mill Lane Veterinary Surgery Prices

Latest reviews

Read the five most recent/ recommended reviews for Mill Lane Veterinary Surgery. Order provided by Google.

• ME jones· 4 months ago

  Not a good vet service my cat was going there for 12 year and they never picked up my cat was diabetic an had to be injection twice a day..with the help of pdsa in hendon. the service is expensive in mill Lane and was no help to me don't take your animals here as my cat has to be put down

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• Mela Guasta· 4 months ago

  Finally found the right vet – wish we'd found them sooner After years of dealing with pushy chain vets that seemed more interested in upselling than actual care, finding Mill Lane Veterinary Surgery was a relief. Dr. Gemma is knowledgeable, thorough, and – critically – trustworthy. No pushing of unnecessary treatments or expensive procedures you don't really need. The lady at reception is equally impressive – polite, friendly, and efficient. It's clear the whole practice runs well. They handled my cat's dental work and regular vaccinations over the two years we were with them, and for the first time in a long while, I felt confident we were getting honest, quality care. Honest and transparent pricing. The dental surgery cost was substantially cheaper than what the corporate chains quoted, without any compromise on quality. We only moved away recently, otherwise we'd still be there. If you're tired of corporate vet practices treating your furry child like a revenue stream, this is where you want to be. Independent, professional, and they actually care about your pet's wellbeing over the bottom line.

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• Hope Jones· 5 months ago

  Extremely rude receptionist, I don’t know what her problem is but she seemed to take it very personally when I asked for a bandage for my dog. Vet seemed nice but think we are going to change vets due to the generally negative experience and rude way we were spoken to.

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• Paul C· 6 months ago

  I (and my cat) have attended Mill Lane Vets for many years. I have always found them to be caring and sensitive. All the staff are so kind and friendly and the vets are knowledgable and provide clear easy to understand information. Highly recommended.

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• RGT· 12 months ago

  Extremely disappointed with the care my cat received here. What should have been a routine spay resulted in a serious internal injury (a splenic laceration), causing unnecessary trauma and pain. No proper apology or accountability from the clinic, and we were charged in full—including for complications they caused. Poor communication, long waits, and a lack of compassion throughout. I’ve reported the incident to the RCVS.

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