Downland Veterinary Group

Downland Veterinary Group is a veterinary practice located in Hampshire and Sussex, offering a range of services for pets. They have been caring for animals in the region since 1946. They have multiple branches, including The Goffs Surgery, which will be temporarily closed for refurbishment. Key features of the practice include a comprehensive Welcome Pack providing information on their services, and a Pet Health Club designed to help pet owners save on routine healthcare. They also offer pet wellness screenings to detect health issues early in mature cats and dogs. Practical information includes online booking appointments, repeat prescription services, and an online shop. The Goffs branch is scheduled to reopen in June 2026 after its temporary closure from February 2026. The practice also provides information regarding the XL Bully dog ban in the UK.

Downland Veterinary Group is based at Victoria Drive Surgery, Bognor Regis, West Sussex, PO21 2EJ in Sussex. The practice treats birds, cats, dogs and small mammals. It is open at weekends, offers on-site parking and provides step-free access.

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Latest reviews

Read the five most recent/ recommended reviews for Downland Veterinary Group. Order provided by Google.

• Kevin Quinlan· 3 months ago

  Came into practice today for annual vaccination on my dog Rosie who I have recently got. The previous owner had the pet plan to cover everything and I was going to continue this in my name. Upon arrival I explained this to a quite surly on the point of being rude receptionist, I was told "You're not the owner" told her I am and explained the situation, Rosie has been registered at this vets since she was a puppy and had a 11.15am appointment. "Have you Registered" she snapped at me, once again told her I am the new owner of a dog that's already registered and part of their pet plan to cover jabs etc and I wanted to carry it on. You need to register she once again snapped, I asked if I could register then, she told me she was to busy, there was one person in the waiting room 🤔 She then told me Rosies jab for her booster was ready and I'd have to pay £96 for it. This is something that had already been paid for as part of previous owners pet plan. At this point I'd really had enough of this extremely unhelpful receptionist and said I'd go else where. Really awful customer service all I wanted to do was carry on a service my dog had had at this practice. Really disappointed

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• Amanda Halford· 5 months ago

  It is great to find a practice who are experts in rabbits 🙂 I’m so grateful ☺️

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• Caroline James· 5 months ago

  I had first class treatment from all the team at Bognor. Nick The vet was exceptional, making every effort to improve my cat’s poorly state with great success. The reception staff and nurses were all equally pleasant and helpful. I shall return and thank you for your hard work. Truly appreciated.

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• Susan Forrester· 7 months ago

  Recieved extremely helpful caring and reassuring support from a member of reception staff today. Made my crazy poor health aches and pains more bearable by sorting out prescriptions and appointments 😘😘

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• Chris Bartley· 8 months ago

  I cannot fully express how truly exceptional the veterinary clinicians were during one of the most heartbreaking moments of our lives. When our beloved 16-year-old dog suffered a sudden cardiovascular emergency and ultimately had to be euthanized, the entire team demonstrated a level of professionalism, empathy, and compassion that went far beyond our expectations. From the moment we arrived, every staff member treated both our dog and us with the utmost care and sensitivity. They were incredibly patient and supportive, guiding us through an unbearable situation with kindness and respect. As devastated owners, we were met with genuine compassion at every step — they never rushed us, always made space for our emotions, and treated our dog with dignity and love until the very end. In such a painful and vulnerable time, their warmth and dedication meant everything to us. We are deeply grateful for the care, comfort, and understanding they provided. Thank you, from the bottom of our hearts, for everything you did for our dog and for us in our time of need.

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