Coleraine Veterinary Practice

Coleraine Veterinary Practice is a veterinary clinic located in Coleraine, operating out of a renovated manse. The practice provides comprehensive healthcare services for a variety of animals, ranging from large farm animals to small domestic pets. They also offer 24-hour care for their patients. The practice prides itself on building trusted relationships with pet owners throughout their animal's lifetime. Their team consists of fully qualified vets, nurses, and support staff dedicated to guiding clients through their pet's healthcare needs. Practical information includes options to book appointments online, join their Pet Health Club, or register a pet. The practice offers access to pricing information for services like consultations and vaccinations, and maintains a blog with pet advice and relevant news. They also provide various special offers, including discounts on pet travel for registered clients.

At a glance

Coleraine Veterinary Practice treats a wide range of animals, including cats, dogs, farm animals and small mammals. Rated 4.7/5 from 170 reviews, the practice opens at weekends, with on-site parking and step-free access.

Coleraine Veterinary Practice Prices

4.7(170 reviews)

Latest reviews

Read the five most recent or recommended reviews for Coleraine Veterinary Practice. Order provided by Google.

• Mary McIntaggart· a month ago

  This is an excellent vets. Excellent support and pricing. Owned by the same person in Ballymoney so you know you are getting quality.

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• Liffey Kelly· 3 months ago

  Delighted with how Scamp has been treated over the past few weeks- he’s not the easiest to work with so I really appreciate all the girls who have been so kind to him! Thank you!

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• debra rees· 4 months ago

  I am writing this review based purely on my own awful and deeply upsetting experiences with this practice. After two years of encountering what has felt like deliberately difficult treatment, today was yet another highly unpleasant situation. The issues began when my elderly dog’s multiple teeth extractions went wrong. While I fully understand that surgery carries risks, the complete lack of common sense in failing to prescribe post-operative antibiotics after removing nine teeth was careless. I watched my dog rapidly deteriorate. For three consecutive days, I begged for antibiotics to treat an obvious infection, only to be repeatedly told no. It was bizarre and heartbreaking, my beautiful dog was dying in front of my eyes. Eventually, a wonderful vet named Hannah (who has since left the practice) stepped in, recognized the severity of the situation, and immediately prescribed antibiotics and steroids. Fortunately, my dog survived. She is now 16.5 years old and relies on a regular low dose of Metacam for daily comfort. The practice’s handling of this medication has been an administrative nightmare. Initially, I would drive down, ask for a small bottle, and purchase it. Out of the blue on one visit, I was told this was no longer allowed and I had to phone a day in advance. When I asked to place that order right then, since I was already standing in the clinic, I was told to go home and come back the next day. Absurdly, ten minutes after arriving home, I received a text saying it was ready. Following their exact rules, I phoned ahead to order the medication. Today, I drove to collect it, only to be refused the medication entirely. I was told I could not have it unless I booked and paid for a health check first. I entirely understand that regular health checks are necessary for prescription medication. Had I been informed beforehand, I would have happily booked one. I would have appreciated the basic courtesy of a text or phone call before I made the journey, or at the very least, the compassion to offer a 24-hour emergency dose so my dog wouldn’t have to abruptly miss her vital daily medication. Instead, I was turned away empty-handed, with zero regard for her welfare. Distressed, I immediately drove to another local practice that had previously treated my elderly cat with immense compassion and professionalism. Though embarrassed to have to explain the situation, the contrast in care was staggering. Within an hour, they had booked my dog in for a health check and supplied her medication. I have owned and deeply loved animals all my life, using veterinary practices across both the UK mainland and Northern Ireland. Sadly, this practice falls short by miles. Due to a complete lack of communication, consistency, and basic empathy, I would never recommend them.

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• Andy Rogers· 9 months ago

  We’ve been taking our pets here for years for annual jabs & check ups. Always helpful friendly staff & vets. Oh and they have over 60’s discount on a Tuesday

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• Gerard Deeney· 10 months ago

  We have been with Hazel and her husband and gang for yrs Hazel caught a heart condition in one of our westies Jock that other practices had missed !! We have other westies and Archie at 17 he has cataracts and his hearing isn't great but theses guys treat him like a puppy I couldent recomend this practice high enough. There pricing is also reasonable Gerard Deeney

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