Bradford PDSA Pet Hospital, The Jeanne Marchig Centre

PDSA is a national veterinary charity in the UK that provides free and low-cost veterinary care to pets whose owners are on a income. The organisation operates across the UK, offering various services including preventative care, medical treatment, and surgical procedures for a wide range of animals. They also provide pet help and advice to the general public. What makes PDSA special is its charitable mission to keep people and pets together, regardless of their owners' financial circumstances. The organisation is supported by donations and fundraising efforts, allowing them to offer essential veterinary services to those in need. They also play a significant role in promoting pet welfare through initiatives like the PAW Report and their education centre. Practical information includes various ways to donate, options for monthly or one-off contributions, and a free Will writing service for those considering a legacy gift. Pet owners seeking assistance can find out more about available services through the PDSA website, and they also offer pet care advice, particularly seasonal guidance.

Bradford PDSA Pet Hospital, The Jeanne Marchig Centre is based at 1 Lorne Street, Bradford, West Yorkshire, BD4 7PS in West Yorkshire. The practice treats birds, cats, dogs and small mammals.

Latest reviews

Read the five most recent/ recommended reviews for Bradford PDSA Pet Hospital, The Jeanne Marchig Centre. Order provided by Google.

• Gemma Bailey· a month ago

  Registration expired and struggling with your online application so called the number. Was asked a few questions and given another number to call. Called and waited for almost 40 minutes to speak to someone. That someone sent us a link to register online. I explained that the original reason for the call was because I was struggling to register online. I explained it a few times actually because she wasn't listening. She eventually said there's nothing she can do about it. The link says "if you're struggling, call this number."

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• Milan Polák· 2 months ago

  I had a very disappointing experience at this veterinary clinic and will never return. When I arrived, I had my cat on a leash instead of in a carrier. My cat is leash-trained because he becomes extremely distressed in a carrier and often urinates or defecates on himself due to stress. I tried several times to calmly explain this to the receptionist. Instead of listening, the receptionist repeatedly screamed at me that my cat had to be inside a carrier. She refused to hear my explanation and continued speaking to me in a rude and disrespectful manner. I felt embarrassed, upset, and completely dismissed. I understand that clinics have policies for safety, but there is no excuse for treating clients with such hostility. A simple, respectful conversation would have been enough. I expected compassion and professionalism, especially from a veterinary practice that should understand that every animal has different needs. Because of the way I was treated, I will never return to this clinic and would not recommend it to others. Customer service and respect for both owners and their pets should be a priority.

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• Bridget· 2 months ago

  5 stars for treatment/care for my poorly cat. Had to wait 35mins on the phone for an appointment, but then the staff were very efficient. 2 disabled bays in carpark but one is where the dropped curb is so I had to go to the loading bay to get on the pavement in my wheelchair. No automatic door opener. Doors aren't very wide. But staff were very helpful and offered to carry my cat out to the car.

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• shauna barnes· 3 months ago

  first of all the receptionist is so rude. you can’t get on the phone with them at all we all called over 20 times trying to get through and we didn’t. the last time we did the woman on the phone said “she was miffed because why we didn’t ring sooner” we did. we have all the call logs. then they persisted for us to bring our dog in during the day rather than night because it will cost them more money. the woman had diagnosed our dog over the phone with bone cancer. she is the receptionist not the vet. not even the vet told us she did. secondly when we arrived at the vets the receptionist asked why we was here and straight away asked us for a second donation. we then went straight to the room for our beloved baby girl to go to heaven. the two vets who was seeing us was extremely unprofessional and wasn’t showing any emotion at all for all of us who was crying about having to go through this. they was very patronising and spoke over us. they wasn’t able to find a vein and called another woman in i believe her name was katie. i dont remember as i was in tears and not bothered. but this woman was wonderful. she deserves a raise. she was caring for our feelings and didn’t speak over us and was calling our baby cute names and not making us feel worse than we already felt she helped us understand we was doing what’s best for our baby and didn’t waste any time for us as the other two woman was taking very long and it was just making things worse and making us feel like we was doing the wrong thing. thank you to the only woman at pdsa who cared for our baby shadow.

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• Danielle Ludford· 10 months ago

  The most incredible staff they was so helpful and calm and delicate in time which was very distressing for our whole family Elenor on both days was incredible the tone of her voice, her body language was the one thing helping us through this horrific two day with our cat tinkerbell who we had to say our goodbyes to when we asked for a second option she did not get offended and got that straight away and talked us through every step and option. We will never forget that day and our beloved Tinkerbell thank you to the kindest person who helped us through that day. The reception staff was also incredible and kind. Thankyou to this pdsa team 🤍

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