Best Friends Veterinary Surgery

Best Friends Veterinary Surgery is a companion animal veterinary practice located in an old Victorian house in the heart of Malvern Link, UK. They offer a range of veterinary services to dogs and cats, with a particular focus on providing care for companion animals. The practice prides itself on being an approved Dogs Trust Dog Friendly Clinic and an ISFM Cat Friendly Clinic with silver standard accreditation. They are also an RCVS approved training practice, dedicated to shaping the future of veterinary medicine by educating future veterinary professionals. Their team comprises dedicated animal lovers committed to supporting pets and their owners. Best Friends Veterinary Surgery provides a 24-hour emergency service specifically for registered clients within the Malvern postcode area. New clients can easily register their pets through the website or by calling the practice. They also offer a Pet Health Club, providing services and discounts, and have current offers for puppy and kitten packages that include vaccinations, health assessments, microchipping, and discounts on neutering.

Best Friends Veterinary Surgery is based at 154 Worcester Road, Malvern, Worcestershire, WR14 1AA in Worcestershire. The practice treats cats, dogs and small mammals and publishes prices for 5 services including consultations from £47 and dog vaccinations from £49. It is open at weekends, offers on-site parking and provides step-free access.

Latest reviews

Read the five most recent/ recommended reviews for Best Friends Veterinary Surgery. Order provided by Google.

• heather Larmour· 3 months ago

  Very helpful and very pleasant service. Prompt. Well priced and thorough. Fitted us in when we needed a vet.

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• JJ o_0· 4 months ago

  My mother has took my dogs both here and both have not been taken enough care of, no notification for treatments when promised and none of the problems have been looked into properly atall before prescribing medication at a hefty price. SORT IT OUT. YOU SHOULD BE ASHAMED.

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• Holly Griffiths· 6 months ago

  I didn't properly appreciate at the time as my head was all over the place. I'm hoping this review makes up for that. I had to make one of the hardest decisions of my life and put my lola to sleep. They gave me plenty of time to make this hard decision and gave me and my dog time and space to say goodbye before and after. I wasn't rushed on making the decision or spending time giving her lots of love and cuddles. The vet openly and honestly awnsered all my questions so that helped me to make sure I was making the right and kindest decision for my dog. The little touch of kindness at reception of lighting a candle was added comfort and I appreciated that gesture. They phoned me a week later to collect her ashes. Which i was dreading as because i didn't pay for a memorial box i thought I'd just be picking up a bag of her ashes thankfully that wasnt the case everything down to the smallest detail was special she came with a little glass bottle with her hair was such a special detail and brought me much comfort. The box she is in is a lovely lavender box and this also reminds me of my mum who passed away last year so that was extra heartfelt. I can't thank you all enough for all the little added details just shows how looked after she was. Even when she was here and she'd came to see you you were always so kind and patient with her especially when it came to do her nails which she absolutely hated you always make it quick and as stress free as you could. lola only trusted you to do that. Thank you again for everything and taking such care of my lola 🐾

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• Andrew Webb· 7 months ago

  Excellent service today for our French bulldog with a few issues ,spent loads of time on him and ,vet and nurses were brilliant with him and he is doing well after his treatment.

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• Mohnish Kumar· a year ago

  This is an excellent veterinary practice with competent vets and staff. I've used them briefly in the past and after visiting them again recently, it's nice to see they are still providing excellent service and care. Keep up the good work team.

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