Avenue Veterinary Centre – Avenue Road

Avenue Veterinary Centre provides veterinary care for pets in Grantham and Bottesford. They offer a range of services across their two locations, addressing the health needs of various animals. Patients can book appointments online 24/7 or contact the vet team directly. The practice is praised by clients for its excellent service, helpful and empathetic staff, and the compassionate care provided to pets. Clients highlight individual staff members for their outstanding contributions. The centre's commitment to care is further reflected in thoughtful gestures such as sending remembrance cards. Practical information includes their two practice locations in Grantham and Bottesford, with contact numbers provided for each. New clients can register online. The practice also offers a Pet Health Club® Plus, which includes unlimited consultations and 24/7 access to an online vet, designed to support ongoing pet health management.

At a glance

Avenue Veterinary Centre – Avenue Road treats cats, dogs, exotic animals and small mammals. Rated 4.8/5 from 459 reviews, the practice provides on-site parking and step-free access.

Latest reviews

Read the five most recent/ recommended reviews for Avenue Veterinary Centre – Avenue Road. Order provided by Google.

• ela ala· a month ago

  Nothing will ever bring my beloved Sherlock back. He was my best friend for 13 years, and writing this review is one of the hardest things I have ever had to do. I brought Sherlock to this practice because I knew something was seriously wrong. He had lost around half of his body weight,was drooling constantly,had a terrible smell coming from his mouth and was struggling to eat. I specifically asked for his mouth to be examined because I could see that something was not right. I left that appointment without any answers. I was told that a proper examination of his mouth would require sedation,that a blood sample could not be obtained,and that we should return for another appointment. A week later,unable to ignore my instincts any longer,I sought a second opinion. The second veterinary surgeon examined Sherlock’s mouth during the consultation and immediately diagnosed advanced tongue cancer. The diagnosis was devastating. His disease was so advanced that the kindest decision was to let him go that very day. What hurts the most is that the second vet described Sherlock as an exceptionally gentle and cooperative cat. There was no difficulty examining him or placing an intravenous catheter. I understand that medicine is not always straightforward and that not every illness can be diagnosed immediately. However, I cannot help wondering whether my concerns should have been investigated more thoroughly when I first asked for help. I am not writing this review out of anger. I am writing it because I do not want another family to leave an appointment feeling reassured when their beloved pet may need urgent answers. Please trust your instincts. If you feel that something is seriously wrong with your pet and you leave without answers, do not be afraid to seek a second opinion. Sherlock, you were loved every single day of your life, and you will be loved for the rest of mine. 💙

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• Gary Duller· 3 months ago

  Every single member of staff at Avenue are amazing, from the receptionists on the end of the phone through to the vets and nurses that treat the animals. More than once they have fitted us in at short notice to care for our pet dog and always available on the phone to give advice. We have only ever had positive experiences and would fully recommend them to anybody. A really caring dedicated team who are very trusted and appreciated by us!

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• Lisa L· 3 months ago

  5 stars is not enough. I have had care of dogs since I was 5, a handler at crufts and supported mum and dad breeding in the 80/90s and over the 47 years of having dogs, I have encountered many vets. I have to say, Avenue Team at Grantham have surpassed all hopes and expectations as when I moved to Grantham nearly a year ago I was scared to leave my previous vet because I was grateful he was so good, on it, kind and compassionate, easier I guess for a one man band now Avenue have all this but across the whole team and more, rock steady, personable, yet professional and know their stuff and communicate well with each other. I cannot imagine it is easy because when pets are in problem states, emotions can run high as mine did once, not at staff as I would never do this, I did have a maicheal douglas 'falling down' moment with some big bad news hitting me on 3 consecutive days and then brining Milie in for her teeth out I was at my wits end. The team were kind, and caring and I am just absolutely in awe of them, grateful for them and will be a forever customer, our latest visit wasnt good news for us with Millie, however yet again proper time aside not rushed in and out and clear and honest communication. Even helping me with my pet insurance claim and sorted prescriptions for me to access externally at a lower price. Called me before they opened in answer to my email. Words arent enough. It important for me to share this, I could go on but I think you get the jyst. Thank you. With love, Mille, Hermes and Lisa X Photo credit to Millie when she found us as a stray many moons ago, she was a young pup, had had a litter somewhere and was a mess.. her tougue had a chunk out and scars across her. Since then she has travelled most of Europe and led a full adventurous and happy life. Thank you Avenue vets for being so thorough on our visits.

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• Judy Jeffrey· 4 months ago

  While staying in Grantham used this vet for emergency appointment on Easter Saturday for my little dog. From start to finish they were professional and friendly. Lovely reception staff. The vet was great - gave a thorough examination, a diagnosis, treatment & advice. Great service - thank you. She’s getting better and loved the Easter chew. Thank you.

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• Sonya Kaur· 6 months ago

  Excellent service from all staff members . Always give amazing and excellent advice . They make my little JR feel at ease as she gets a little nervous . During her last health check (Tuesday) she got a little visit from her favourite vet Zoe Hill . Thank you to all at the vets ::. Keep up your amazing work . Thanks again to all . You have me down as Sonya and Dotty Coleman

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