Valley Veterinary Group – Campbell Place

Valley Veterinary Group is a veterinary practice located at 35 Campbell Place, Kilmarnock, Ayrshire, KA1 4DY, Scotland. The practice offers veterinary care for a range of animals including dogs, cats, rabbits, hamsters, guinea pigs, gerbils, and ferrets. Clients can book appointments, register their pets, and order repeat prescriptions online. As part of the CVS Group, Valley Veterinary Group benefits from the resources and network of a larger corporate organisation while aiming to provide local and reassuring care. The practice focuses on delivering a compassionate approach to animal health. The practice provides parking facilities. Opening hours are Monday to Friday, 8:30 to 18:00, and Saturday, 8:30 to 15:00. The practice is closed on Sundays and specific provisions are available for emergencies.

At a glance

Valley Veterinary Group – Campbell Place treats birds, cats, dogs, exotic animals and small mammals, with published prices for 6 services, including consultations from £65 and dog vaccinations from £84. Rated 4.5/5 from 213 reviews, the practice opens at weekends, with on-site parking and step-free access.

Latest reviews

Read the five most recent/ recommended reviews for Valley Veterinary Group – Campbell Place. Order provided by Google.

• susan murray· 4 months ago

  Absolutely awful communication from this practice gave them benefit of doubt before and went back and now my dog has been left in pain no medication because didnt upload prescription right and then said would have to physically see dog again before could issue another script but not to worry this appt would be free.

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• Eilidh· a year ago

  Valley vets looked after Willow for 10 years and we never had any complaints with the care. However, when Willow broke her leg then we discovered she had cancer, we spent a lot more time in the vets. Primarily we were looked after by Katie and David who were both exceptional. David constantly provided his expertise in an honest, kind and professional manner. Katie was equally as professional and kind, she was such a joy to work with and Willow adored her. We felt well looked after and like we were leaving Willow in safe hands and more importantly, that they loved her and had her best interests at heart. Willows time came unexpectedly and we had to arrange an emergency home visit, Katie and the nurse came so quickly, comforted Willow and made her final moments one of calmness, love and peace. We couldn't have asked for a better experience, apart from not having to go through that of course. We knew that when Willow was taken away that she would continue to be treated with respect and love. Also, we found the reception staff and wider team absolutely amazing. Angie was a ray of sunshine throughout and we looked forward to going in for a catch up whenever we were in! They all loved and looked after Willow to the highest quality of care and made an exceptionally difficult time a lot easier. The dog biscuits on hand to encourage Willow to get weighed was also very convenient for bribery! Overall, we are so grateful for the team and their care and support. I've never known a dog excited to go to the vets but Vally Vets made that possible! Thank you team xxx

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• Valerie Murray· a year ago

  Deeply deeply disappointed in this practice after losing my dog in January. After 6 weeks of visits, calls, medications, bloods, scans and various diagnoses, I ultimately had to take her to Vets Now to be PTS. I feel I got no useful information from the vet and had to utilise Google to try and gather information on my dogs symptoms and how to approach these. After each visit/ call I felt more confused. I have foreign dogs and was absolutely appalled at the practices approach to brucellosis and the fact they personally will not treat an infected dog (my dogs are negative). What made this worse is I was not notified in advance of this practice prior to my dog being tested - therefore taking the option of moving to a different vet out of my hands. Foreign pet owners should, as a matter of course, be advised of Valley Vets policy on brucellosis testing and subsequent treatment. I feel I was guided to agreeing to certain practices while in such a vulnerable position. I was charged extra to 'fast track' the brucellosis blood test with no guarantee on how long it would take to be returned, which happened to be circa 3 weeks - horrendous when your dog has been 'diagnosed' with cancer. On diagnosis of bladder cancer I was told I could pay extra to have the scan sent to a 'specialist' for confirmation, which I agreed to.....2 days later my dog was dead, no specialist feedback was given. On a positive note, the reception staff were great, specifically Angie. I have now moved my other dogs to a small independent vet.

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• Sharon mcculloch· 3 years ago

  I have been with valley vets for years and I can honestly say they have been brilliant with me and my animals , my wee bunnies get groomed every month my dogs get seen whenever I need to go and the team are all lovely , I lost my big dog in April and I can honestly say they were there for me every step of the way they were caring and compassionate towards me and my husband , thank you valley vets .

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• Linda Gillon· 3 years ago

  Toto was well looked after by lovely Staff including reception and darling lady who keeps the place spick and span! Toto is now well on the mend. Thank you Kilmarnock group

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