Vale Veterinary Group – Birmingham Road

Vale Veterinary Group operates two veterinary surgeries located in Kidderminster and Stourport-on-Severn. The practice offers a range of veterinary services for pets, including a 'Best Start' puppy and kitten package. They also provide various fact sheets for pet owners. With over 60 years of experience, the practice has an established reputation within the local community. They are committed to providing care for animals, treating them as their own. The Kidderminster surgery is open Monday to Friday from 8:30 am to 7:00 pm and on Saturdays from 8:30 am to 1:00 pm, remaining closed on Sundays. For emergencies outside of these hours, Vale Veterinary Group uses VetsNow Worcester and VetsNow Oldbury, accessible by calling the practice's normal numbers.

At a glance

Vale Veterinary Group – Birmingham Road treats birds, cats, dogs, exotic animals and small mammals, with published prices for 2 services, including consultations from £55 and microchipping from £15. Rated 4.6/5 from 268 reviews, the practice opens at weekends, with on-site parking and step-free access.

Latest reviews

Read the five most recent/ recommended reviews for Vale Veterinary Group – Birmingham Road. Order provided by Google.

• Eva McIntyre· 2 months ago

  I cannot praise Vale Vets highly enough: I have been a client for over 15 years, first at Stourport and now at Kidderminster. I adopted my wonderful cat Ronnie at the end of 2022 and it soon became clear that he had some serious health issues. We have spent a considerable amount of time at the practice in the last years, and it has been a rollercoaster ride for both him and me. Everyone has pulled out all the stops for him and I have only been able to manage the best and worst of times due to the care and support of the whole Vale team - vets Will, Nick, Ana, Lisa, the nurses and the receptionists - have held us in trauma and laughed with us in the good times. Especial thanks to Will for teaching me so much about Ronnie’s conditions and empowering me in their management. This has not only led to the best outcome for Ronnie but also made it possible for me to feel safe and confident in caring for him. His patience and kindness have been matched by his clarity and professionalism. I think that sometimes people forget that vets have to care for the humans as well as their animals and that this job is incredibly stressful, as well as rewarding. (This alongside the crippling student debt that vets accrue during their training). Ronnie wouldn’t be alive today, were it not for Vale Vets and the excellent care they have given him and me. Thank you from the bottom of my heart.

  Read on Google →
• Sue Spargo· 8 months ago

  We had to say goodbye to our Bonnie yesterday. She collapsed at home and when we arrived Will was waiting for us. Unfortunately she was too ill and we said our goodbyes. Thank you to Will who was fantastic and was so caring. I have been with Vales for years and the receptionists are very caring and friendly once again thank you from Sue & Vicki

  Read on Google →
• S Rees· 9 months ago

  I have been a client of Vale Veterinary Group Kidderminster for over 30 years. All of the staff are friendly, helpful and professional. Most recently my dog had a mass removed from her eyelid and it all went very well - Will ( the vet) was was happy to answer the questions I had, and I received a follow up phone call from one of the nurses. The receptionists are friendly and welcoming and also provided the information required for my pet insurance claim. I can highly recommend this practice. Thank you to all at Vale Vets Kidderminster

  Read on Google →
• Sylwia Kozlowska· a year ago

  This was our first visit to this clinic, unfortunately linked to the passing of our cat Polik, a stray we had been caring for over the last nearly two years. He was brought in by some very kind people, and we are grateful to them, as well as to the clinic, for the care they provided, offering him comfort and relieving his suffering. This situation has broken our hearts, but we are extremely grateful because the clinic showed us empathy, patience, and gave us time to say goodbye to our cat. Their care and kindness went beyond what we expected, and it was clear they treated our cat with respect and tenderness. His small body was returned to us in a beautiful box, which allowed us to take him home, say our final farewell, and then bring him to the crematorium. We are deeply thankful to this clinic and highly recommend it to anyone. We also think we will be returning here in the future.

  Read on Google →
• Bagpuss· 2 years ago

  We have been customers of Vales for some years for our Cats welfare and have had very good service. I had a bit of a scare when one of our Cats got stung by something recently. Viv, Stephen and Ange were able to help her out at short notice and put my mind at rest. Treatment and Tests were completed quickly, Thank you for your expertise. Update November 2023, Our Male Persian Cat has a painful tooth that requires some Dental work, like some cats he suffers with Stress when taken to the Vets, which is upsetting to witness. Sadly after taking Him to his appointment and signing the consent forms for the costs. We later received a call to postpone for a week, due to an emergency admission. He's a little Sad and sleepy at the moment. I will update with his progress. Latest update, He has been discharged from the vets. All is well, we have a Happy Pusscat again. Many Thanks Lisa.

  Read on Google →