The Pet Vet Southampton

The Pet Vet is an independent and family-owned veterinary practice serving pet owners. They offer routine, emergency, and at-home appointments for various animals. Their services include comprehensive veterinary care, with a strong focus on client convenience and affordability. What makes The Pet Vet special is its commitment to being independently owned and family-run, as highlighted by Founder Dr Rob Jones MRCVS. They differentiate themselves by not charging surcharges for weekend, evening, or bank holiday visits, catering even to unregistered customers. The practice also provides 0% payment plans through CarefreeCredit and offers discounts to over 60s, the Blue Light community, and Armed Forces personnel. Practical information includes their availability seven days a week for all types of appointments. They provide "Pet Care @ Home" services for anxious or very poorly pets, or for clients who face difficulties travelling to the clinic. Additionally, the practice offers up to 70% off preventive care with their Pet Health Plans and a "refer a friend" scheme where both parties can benefit.

The Pet Vet Southampton is based at Unit 6 Brookside Centre, Southampton, Hampshire, SO15 0SD in Hampshire. The practice treats cats, dogs, exotic/wild and small mammals. It is open at weekends, offers on-site parking and provides step-free access.

Latest reviews

Read the five most recent/ recommended reviews for The Pet Vet Southampton. Order provided by Google.

• Maja Štruc· a month ago

  A recently received very poor service and I am therefore changing the vet. I have been with the surgery since my boy was a puppy. We had a health plan with the vet for over 3 years. A few months ago they stopped taking my direct debit and failed to advise me that the deleted my record. I set up the direct debit so I do not need to worry about what and when I need to pay, only to find out they deleted my account 8 months ago and are now trying to charge me back for all services that were included including the discount whilst taking no accountability. In the mean time they refused the regular medicine unless I pay extra and refuse to offer additional treatment until this is resolved, even though they admitted issue was on their side. I am absolutely appalled. Safe to say I am finding a way to report them. Disgrace!

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• MICHELE UNION· 2 months ago

  Recently visited with my dog Lilly. Vet Samson was very professional and helpful. Called me back the next day with blood & urine results. Would recommend to family and friends. 😊

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• Rachel Hull· 3 months ago

  I've not been with this practice for very long but ive been in a couple of times with my cat. Everyone who I've met working there seems really warm and friendly. Today i was able to get a same day appointment, and both me and my cat were treated with such kindness. I've been given a really good amount of information and guidance today and I can honestly say this team are great.

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• Becky Farmery· 4 months ago

  Have moved my dog and my cat over to this vet now. Everyone is so lovely. Had dog castrated today and they were amazing with him. Would highly recommend this vets to anyone.

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• Macaulay Antell· 4 months ago

  Wow! What can we say, This practice is amazing... The care and attention they have given our Dog dylan this week to make him better is second to none! So attentive, Richard is a Super vet! We are so grateful..... Even attending to dylan in the car park when he was being to stubborn to come in! The communication to was excellent and so reassuring! If you need a vet the pet vet are your guys!

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