About this practice
The Lane Family Pet Centre, located at 2A Springfield Street in Wigan, Lancashire, offers veterinary care for birds, cats, dogs, and small mammals.
The practice provides dedicated care for companion animals within the local community.
As a 'Family Pet Centre', it aims to provide a warm and inclusive environment for both pets and their owners.
The Lane Family Pet Centre treats birds, cats, dogs and small mammals. The practice is rated 4.7/5 from 207 reviews.
Animals treated
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Average rating of 4.7 out of 5 based on 207 reviews. Sourced from Google.
Read the five most recent or recommended reviews for The Lane Family Pet Centre. Order provided by Google.
Really good vets Trust them totally when dealing with our dog been with this vet for years . Excellent knowledge from all members off staff
Read on Google →We take both Max our cat and Dora our dog, since we first got them. Dora absolutely loves going and goes extremely silly when we get there. The nicest and kindest people you could hope to meet. Thank you everyone
Read on Google →I would like to share my recent experience at the Luck Van Dijk veterinary practice in Wigan. I’ve never had any issues at this clinic before, especially when I dealt directly with Mr. Luck himself. A week prior to my last visit, I spoke to Luck about some routine blood tests for my cat—tests he personally recommended. He understood my concerns and agreed that it made sense to check if everything was okay with my pet’s health. A week later, when I came in for the appointment, I was seen by another vet who seemed completely unaware of why I was there or what tests were supposed to be done. I asked her what kind of routine blood tests could be performed and requested advice, as I’m not a veterinary specialist. Her response was that if my cat “seems fine,” then no tests were necessary. I ended up having to message my sister—who is a veterinary technician in Poland—for proper advice, because I received none from the vet at the clinic. I was repeatedly told that tests were unnecessary if my cat looked healthy. My cat was taken away without me present during the attempt to draw blood. Later, I was informed by Pauline, a nurse at the clinic, that the procedure was unsuccessful because my cat was “aggressive.” This was the second time I’d booked a blood test appointment, and during the previous visit it was already clear that my cat might be a more challenging case. However, I strongly believe that this should not lead to us being denied access to necessary medical services. Pauline told me I should “just find another vet,” because she didn’t want to get injured and “no one pays her enough” for that. I find this kind of attitude highly unprofessional. I work in a customer service role myself, and I would never tell a client to go find another company just because my service didn’t meet their expectations. As veterinary professionals, you should not treat concerned pet owners this way. I came to you with genuine care for my animal, looking to make sure she is healthy—and I was dismissed with nothing but vague reassurance based on a visual observation. That’s simply not acceptable. If you’re afraid to treat cats or perform basic diagnostics like blood tests, perhaps this is not the right profession for you. I do not recommend.
Read on Google →How many vets in Wigan or surrounding areas have a 24 hour care system in place? I have been familiar with this surgery when Mr Warrior ran the practice 1960’s The high standards established then remain today. Claire’s Doggy Rooming and Grooming I hear lots of stories some good and some sad that’s why I’m giving my support to a vet who listens and is compassionate 🐾🦴
Read on Google →Extremely professional and caring staff. It was time to say good night to our long loved pet, the staff all handled it with care and dignity for us and our dog Macie. Thank you for helping us through this troubled time.
Read on Google →Looking to compare? See average vet prices across Lancashire.
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