Number 1 Vets

Number 1 Vets is an independent small animal veterinary practice located in Rugeley. Established in August 2011, it offers a range of veterinary services including annual vaccinations, health checks, weight management, and both orthopaedic and soft tissue operations. The practice treats companion animals, from large dogs to small rodents. The practice prides itself on providing a high standard of veterinary care and attention while maintaining value for money. It is owned and operated by James Cadwallader BVSc MRCVS, supported by a team of qualified and registered veterinary nurses. Facilities include dedicated dog, cat, exotic, and isolation wards to minimise stress for pets during their stay, as well as separate waiting areas for dogs and cats. Number 1 Vets is conveniently situated by the railway arches in Rugeley, easily accessible from various directions. It provides a large car park adjacent to the practice off the A460 and is also located near a bus stop. The practice is open Monday to Friday from 8:30 AM to 6:30 PM, and on Saturdays from 9:00 AM to 5:00 PM, with a one-hour closure for lunch.

Number 1 Vets is based at 1 Brereton Road, Rugeley, Staffordshire, WS15 1DN in Staffordshire. The practice treats birds, cats, dogs and small mammals. It is open at weekends, offers on-site parking and provides step-free access.

Number 1 Vets Prices

Latest reviews

Read the five most recent/ recommended reviews for Number 1 Vets. Order provided by Google.

• M J D· 2 months ago

  Had to take my daughter's pet here. From the phone call right through to the end of the appointment (which was the same day) the staff were very kind, friendly and helpful. The vet was very thorough in the examination of the pet and gave very useful ideas and suggestions going forward. Would highly recommend.

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• Sally Walters· 3 months ago

  What a wonderful service, I am a little over protective about my dog but sam was fantastic, talked me through the whole process and kept me informed throughout, a worrying time made so much better, thank you sam for looking after Dolly 🥰

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• Honest Reviewer· 5 months ago

  One of the best vets I have ever taken my girl to and also the cheapest by far. The service is brilliant, and they really do care about your pet. Highly recommend this vets.

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• Kathy Davies· 6 months ago

  Fantastic vets, very caring and thoughtful, helpful to pet owners explaining things to help you understand everything, my girl was spayed and when she came back out for us to pick her up she was sleepy but happy so they definitely have my vote

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• rebecca cowie· 8 months ago

  Today, Christmas Eve, we made the incredibly difficult decision to have our 14-year-old dog put to sleep. When I eventually managed to get through to this practice, I explained that I believed we needed to proceed with euthanasia. The response I received from the receptionist was cold, transactional, and completely devoid of empathy. I was asked what was wrong with my dog, given appointment times in a blunt manner, and the call ended abruptly without a single expression of compassion, guidance, or acknowledgement of the situation. It felt like booking a routine appointment, not discussing the end of a much-loved family member’s life. What made this experience even more distressing is the contrast with another veterinary practice I spoke to, who were calm, gentle, and compassionate, carefully explaining what to expect and taking care not to overwhelm me while I was clearly distressed. I raised my concerns with the practice owner, James who told me he was “happy with how his receptionist spoke” to me. I find that deeply troubling. If this interaction represents acceptable communication standards for end-of-life conversations at this practice, then pet owners should be aware of that before placing their trust in them at one of the hardest moments they will ever face. I was not asking for special treatment, just basic human kindness. On Christmas Eve, while facing the loss of my dog, that was not provided. Plenty of other amazing, caring vets in the area. I would avoid this practice at all costs. This is not the first poor experience we have had here, but it will certainly be the last.

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