Leicester St Georges Vets4Pets

Leicester Central Vets for Pets is a veterinary practice located at 6 St George's Retail Park, St Georges Way, Leicester, Leicestershire, LE1 1SG. The practice is situated inside Pets at Home and offers general veterinary services. The practice provides a referral service, allowing external veterinary professionals to refer cases to them. Parking facilities are available for clients visiting the practice. Appointments and enquiries can be made via their dedicated online forms. The practice can be contacted at 0116 242 6540.

At a glance

Leicester St Georges Vets4Pets treats cats, dogs and small mammals, with published prices for 6 services, including consultations from £52 and dog vaccinations from £70. Rated 4.3/5 from 278 reviews, the practice opens at weekends, with on-site parking and step-free access.

Latest reviews

Read the five most recent/ recommended reviews for Leicester St Georges Vets4Pets. Order provided by Google.

• Dilnur Kaya· 5 months ago

  My experience with Vets4Pets Leicester was very very very disappointing. Even though I had already sold my cat, I was told that the contract could not be transferred to the new owner. I was also charged a £60 cancellation fee with one month remaining. Initially, the plan seemed affordable, but in my experience not all treatments were covered and additional costs came up. I would recommend carefully reviewing the terms and conditions before signing

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• Sanaa· 5 months ago

  Really not shocked to see that the recent reviews aren't too great! I've been with this vet for pets for probably 8 years but recently I am not happy with the service we've received. My last appointment for my cat with the vet wasn't very pleasant, the vet didn't seem to know much of what she was doing. This was in November, now in March I am meant to be picking up her quarterly treatments and the vet forgot to put them through? They told me over the phone that it will be done and I went to collect the treatment the following week and it seemed it still hadn't been done? And I am paying a lot of money monthly! Really disappointed.

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• MythicalSensai· 9 months ago

  Absolutely awful experience: avoid Vets for Pets - Leicester Central I had a booked appointment for 2pm and arrived early. At 2pm the receptionist told me it would be another 10 minutes, which I accepted. By 2:15pm, I asked another receptionist for an update and was told the vet was “busy with someone”. I explained that I had taken time off work and needed to return quickly. She said “another 5 minutes”. I waited another 10–15 minutes, and when I asked again, the receptionist went to the back and returned only to say, “I’m sorry, would you like to reschedule?” with no explanation at all. I asked for the reason, and she said she didn’t know. How can you not know? Why would I reschedule when I booked specifically for today? This is the second time this has happened to me. The receptionist apologised repeatedly, but it meant nothing because clearly nothing has changed. To make it worse, I was told that the vet was busy but she wasn’t even in the practice. So the receptionist lied to me. That’s what made me furious. How can you lie to customers and then apologise as if that makes it fine? Why are they booking appointments for a vet who isn’t even on-site or is running that late? No wonder they have poor reviews. Please, do not take your pets here. The staff showed no empathy, took no accountability, and openly lied instead of giving an honest explanation. Truly disgusting behaviour. I will never use them again. Awful awful people work here.

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• Patrycja Twaróg· 10 months ago

  We saw Maria for vaccination. We have discovered a small gum bleed during a regular check-up. Instead of suggesting simple treatment or cleaning, she immediately wanted to extract the tooth. We noticed a small lump near the tail and she said “if it was at the end, we’d just cut the tail off.” She even laughed and told us to increase our insurance because “it might get expensive.” We went to another vet afterwards – and guess what? Our cat is completely healthy. No infection, no need to remove any tooth, no serious issue with the tail. We left feeling that Maria was trying to push unnecessary and costly procedures instead of caring for the animal’s well-being. Very unprofessional and disappointing experience. Would not recommend.

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• Ghetto Childs· 11 months ago

  I’m extremely disappointed with the service I received at this practice. After a recent visit with my pet Cosmo, I was shocked to receive an email demanding payment for an “outstanding balance” that I was never informed about during the appointment. I specifically asked the vet, Maria (Amazing Veterinarian), whether there would be any extra charges for the medication, and she clearly told me there wouldn’t be, as Cosmo is on a health plan. At no point was I advised that the medication would incur an additional cost, nor was I asked to pay anything when I left the premises with it. When I tried to resolve the issue by speaking with the practice manager, Frankie, and receptionist, Racheal, I was essentially blamed for a “misunderstanding” — despite explaining exactly what I had been told by the vet. Frankie insisted she was “100% correct” and quoted policy, even though she wasn’t present during the consultation and wasn’t even at work that day (her words not mines). What made matters worse was the threat that if I didn’t pay the balance (£56.74), debt collectors would be sent to my house and further charges would apply. I find this not only aggressive but completely unreasonable given the situation and lack of transparency from their team. This experience has left me feeling incredibly frustrated and let down. Despite Cosmo coming back again for his yearly booster (Appointment scheduled for next month) surely they could have waited untill than, not as if am going to run away. I expected better communication, honesty, and professionalism from a veterinary practice I entrusted with my pet’s care for a few years. Suppose I'll have to twinddle my thumbs and pay. In the interim a complaint has been raised yet awaitng response. Meanwhile transferred to another vetnerian practice. P.s If you fancy frontline rude staff who cant tell there left hand from the right, the feeling of being demoralised like a 2nd class citizen. This would be your place to go!

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