Independent Animal Clinic

The Independent Animal Clinic is a small, family-run veterinary practice located in Long Sutton, near the A17, serving the local community. The clinic, which opened on May 1st, 2024, offers veterinary care for pets. The practice is owned and run by Hetty and Adrian Hayes, alongside two friends, who aim to provide a personal level of care. They established the clinic to offer an independent alternative in an area predominantly served by corporate veterinary practices. The clinic operates Monday to Friday from 8:30 am to 6:00 pm. Consultations are by appointment at specific times on weekdays. Emergency out-of-hours services are provided by Vets Now at Millhouse Vets in King’s Lynn. The clinic is closed on weekends and bank holidays.

Independent Animal Clinic is based at Unit 9, Spalding, Lincolnshire, PE12 9JB in Lincolnshire. The practice treats birds, cats, dogs and small mammals and publishes prices for 2 services including microchipping from £15 and cat neutering from £70.

Latest reviews

Read the five most recent/ recommended reviews for Independent Animal Clinic. Order provided by Google.

• Amy· 2 months ago

  Would highly recommend this vets, took my dog in to have an op this morning, and they were amazing, kept me updated with everything & when I went to collect him they were lovely all the staff & receptionist’s made you feel comfortable and could even have a laugh with them. Genuinely lovely people, reasonable prices which is great. Care about the animals & not just profit. Teddy says thank you for looking after him 🐾

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• M. G.· 10 months ago

  On Tuesday 28th January 2025 at 10.30am we said goodbye to our much loved cocker spaniel at home. We were left no other option after the failures in her care. This is my opinion and experience of this vets clinic. Our dog had a medical condition that had beenwell managed for nearly 5 years. A care plan was in place and this was sent by our previous vet for Hetty to follow so our dog recieved the right treatment when needed. This never happened. Suddenly her abdomen enlarged and her weight increased rapidly. Hetty accussed us of over feeding her. This was untrue. We had to follow a strict feeding plan at all times. A blood test showed a liver issue and we trusted Hetty when she recommended a liver support supplement to help. Our dogs condition worsened. We went straight back to Hetty. We stated the medication was making our dog worse. We were met with an angry response. I knew our dog was suffering. Hetty examined our dog and stated there was no problems with her organs. Our dog cried out in pain which she ignored. I become upset and pleaded with her to help. Finally a blood test was done. 20 minutes later we were told our dog was in organ failure and she was going to die. The weight gain and enlarged abdomen was from her liver and kidneys failing. Her decline was massive and very noticeable in a short space of time. No vet should have missed this in my opinion. Hetty did not euthanize our dog. Instead we were sent home with the contact details for a mobile vet. Neither did Hetty give our dog any pain meds to ease her suffering, she did nothing at all. Our dog was not allowed a peaceful end to her life. We knew that one day we would have to say goodbye to our dog, but not like this. She deserved better. We deserved better. I would never recommend this vet to anyone. I can not bring our much loved pet back and I can not change what has happened but if I can stop this happening to another animal I hope this review is the one that helps someone make the right decision when looking for a vets.

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• Jane Mcquade· a year ago

  I took my Munsterlander to Hetty for Acupuncture for 9 months and the improvement was amazing. I am extremely grateful for the care and expertise give her. All the staff were brilliant and really helpful.

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• Brad Wright· a year ago

  I was looking at moving vets to only realise this vet was from my previous vets in Holbeach a few years ago. I had a really disappointing experience with Hetty the vet. From the start, she seemed scared of my dog, and forced him to wear a muzzle which made the whole visit uncomfortable. My dog is usually very well-behaved, but her nervousness only made things worse. On top of that, she was quite rude and dismissive when I asked questions about my dog's symptoms. To make matters worse, she misdiagnosed my dog, which led to unnecessary stress and an extra trip to another vet to get the correct treatment. I have also heard of other issues involving this vet and would not recommend this practice.

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• Natalie Jefferies· a year ago

  This lovely little practice is such a gem! The staff are all so so nice and you can tell how much they care for the animals. There seems to be great communication between all the staff. Hetty is so clear with everything she is doing, really listens to you about your pet and explains things so well. They really do everything possible to help and make you feel comfortable, even in stressful situations. Will not be going anywhere else!

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