--- title: "UK Pet Drugs, Nottingham – Rated 4.6/5 (560 reviews)" description: "Rated 4.6/5 by 560 pet owners at UK Pet Drugs in Nottingham (NG7 1TN). Compare with nearby vets before you book." lang: en json-ld: | [ { "@context": "https://schema.org", "@type": "WebSite", "name": "The Vet Price Comparison Site", "alternateName": "VetPrices", "url": "https://vetpricecomparisonsite.co.uk" }, { "@context": "https://schema.org", "@type": "Organization", "name": "The Vet Price Comparison Site", "alternateName": "VetPrices", "url": "https://vetpricecomparisonsite.co.uk", "logo": "https://vetpricecomparisonsite.co.uk/web-app-manifest-512x512.png" }, { "@context": "https://schema.org", "@type": "VeterinaryCare", "@id": "https://vetpricecomparisonsite.co.uk/vet/uk-pet-drugs-ltd#practice", "name": "UK Pet Drugs", "address": { "@type": "PostalAddress", "streetAddress": "Unit 3, Nottingham, Nottinghamshire", "postalCode": "NG7 1TN", "addressRegion": "Nottinghamshire", "addressCountry": "GB" }, "geo": { "@type": "GeoCoordinates", "latitude": 52.944207, "longitude": -1.165291 }, "url": "https://vetpricecomparisonsite.co.uk/vet/uk-pet-drugs-ltd", "telephone": "01761 250850", "sameAs": [ "https://www.petdrugsonline.co.uk/", "https://www.google.com/maps/place/?q=place_id:ChIJlf8_xdwpckgRp6MRjAbjWRg" ], "aggregateRating": { "@type": "AggregateRating", "ratingValue": 4.6, "reviewCount": 560, "bestRating": 5, "worstRating": 1 }, "hasMap": "https://www.google.com/maps/place/?q=place_id:ChIJlf8_xdwpckgRp6MRjAbjWRg", "areaServed": [ { "@type": "AdministrativeArea", "name": "Nottinghamshire" } ], "contactPoint": { "@type": "ContactPoint", "telephone": "01761 250850", "contactType": "customer service", "areaServed": "GB", "availableLanguage": "English" }, "knowsAbout": [ "Canine Medicine", "Feline Medicine" ] }, { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "Is UK Pet Drugs independently owned?", "acceptedAnswer": { "@type": "Answer", "text": "Yes — UK Pet Drugs is an independently-owned UK vet practice and is not part of any of the major corporate groups (IVC Evidensia, CVS, VetPartners, Medivet, Linnaeus or Pets at Home)." } }, { "@type": "Question", "name": "Where can I find UK Pet Drugs?", "acceptedAnswer": { "@type": "Answer", "text": "UK Pet Drugs is located at Unit 3, Nottingham, Nottinghamshire, NG7 1TN." } }, { "@type": "Question", "name": "Which species does UK Pet Drugs see?", "acceptedAnswer": { "@type": "Answer", "text": "UK Pet Drugs treats Dogs, Cats." } }, { "@type": "Question", "name": "What should I know about UK Pet Drugs?", "acceptedAnswer": { "@type": "Answer", "text": "UK Pet Drugs , conveniently situated at Unit 3 in Nottingham, Nottinghamshire, provides a singular focus on an online pharmacy service, catering exclusively to pet owners seeking a broad range of veterinary medications and prescriptions for their animals." } }, { "@type": "Question", "name": "What stands out about UK Pet Drugs?", "acceptedAnswer": { "@type": "Answer", "text": "UK Pet Drugs: Offers online dispensing of veterinary medications; RCVS registered veterinary practice premises; Based in Nottingham; Family-run business." } }, { "@type": "Question", "name": "Can I register my pet with UK Pet Drugs?", "acceptedAnswer": { "@type": "Answer", "text": "UK Pet Drugs can be reached via the contact panel on this page to enquire about taking on new patients." } }, { "@type": "Question", "name": "How do I book an appointment at UK Pet Drugs?", "acceptedAnswer": { "@type": "Answer", "text": "Appointments at UK Pet Drugs can be arranged by phone on 01761 250850 or via the practice website." } } ] }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://vetpricecomparisonsite.co.uk/" }, { "@type": "ListItem", "position": 2, "name": "Vets by County", "item": "https://vetpricecomparisonsite.co.uk/vets" }, { "@type": "ListItem", "position": 3, "name": "Nottinghamshire", "item": "https://vetpricecomparisonsite.co.uk/vets/nottinghamshire" }, { "@type": "ListItem", "position": 4, "name": "Nottingham", "item": "https://vetpricecomparisonsite.co.uk/vets-in/nottingham" }, { "@type": "ListItem", "position": 5, "name": "UK Pet Drugs" } ] } ] --- [How It Works](/#how-it-works)[Pricing Map](/county-pricing)[About Us](/#who-we-are) [![The Vet Price Comparison Site](/assets/logo-v3-BBKbOnyg.webp)](/) [Blog](/blog)[For Vets](/for-vets)[Claim Your Listing](/practice/claim) 1. [Home](/) 2. [Vets by County](/vets) 3. [Nottinghamshire](/vets/nottinghamshire) 4. [Nottingham](/vets-in/nottingham) 5. UK Pet Drugs Vet practice in Nottingham # UK Pet Drugs 4.6 (560 reviews) Unit 3, Nottingham, Nottinghamshire, NG7 1TN - [About](#about) - [Animals](#animals) - [Pricing](#pricing) - [FAQs](#faqs) - [Reviews](#reviews) - [Nearby](#nearby) About this practice ## UK Pet Drugs in Nottingham UK Pets is a family-run business based in [Nottingham](/vets-in/nottingham), specialising in the online dispensing of veterinary medications and products. The practice describes itself as an RCVS registered veterinary practice premises. \\n\\nThe team at UK Pets includes two veterinary surgeons with thirty years of combined experience in veterinary practice and the animal health pharmaceutical industry, along with a superintendent pharmacist and a dispensing team. They focus on care, trust, service, support, and expertise to ensure pets receive appropriate medications and advice. All medications supplied are UK licenced. \\n\\nPractical information includes their availability via phone, live chat, or email for customer assistance. The company emphasises its regulation as an RCVS registered premises and the employment of RCVS registered vets and a superintendent pharmacist. UK Pet Drugs is based at Unit 3, Nottingham, Nottinghamshire, NG7 1TN in Nottinghamshire. The practice treats dogs and cats. Animals treated ![](data:image/webp;base64,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)Dogs ![](data:image/webp;base64,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)Cats ## UK Pet Drugs Prices ### No published pricing found We couldn't find any pricing on UK Pet Drugs's website, and they haven't yet claimed their listing to display their own prices. Are you responsible for this practice? Claim this listing for free to add your own consultation, vaccination, neutering and health plan prices — and help local pet owners make informed choices. [Claim this listing](/practice/claim?practice=0ee17570-caa4-4844-83c7-664fc0007531) ## Frequently asked questions Common questions about UK Pet Drugs. ### Is UK Pet Drugs independently owned? ### Where can I find UK Pet Drugs? ### Which species does UK Pet Drugs see? ### What should I know about UK Pet Drugs? ### What stands out about UK Pet Drugs? ### Can I register my pet with UK Pet Drugs? ### How do I book an appointment at UK Pet Drugs? ## UK Pet Drugs reviews 4.6 (560 reviews) Average rating of 4.6 out of 5 based on 560 reviews. Sourced from Google. ### Latest reviews Read the five most recent/ recommended reviews for UK Pet Drugs. Order provided by Google. - [Lyn bailey](https://www.google.com/maps/contrib/112034967519572489482/reviews)· 2 months ago I HIGHLY RECOMMEND PET DRUGS ON LINE. THEY CONTACT ME WITH GREAT DEALS ON THEIR PRODUCTS. I CAN SAVE A LOT OF MONEY BUYING FROM THIS COMPANY. Customer service is excellent. Being a dog rescue low prices are very important to me. Basset Rescue UK by Lyn Bailey. [Read on Google →](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT2w5R2F6RXhXVUpaYmpOclZYTTVRV0o0Tm1JdFpuYxAB!2m1!1s0x487229dcc53fff95:0x1859e3068c11a3a7) - [Iara Gómez](https://www.google.com/maps/contrib/117684168982183122137/reviews)· 3 months ago I purchased an item from PetDrugs and paid extra for special next-day delivery, which clearly was not fulfilled. Two days have passed and the package has still not been delivered by DHL. What makes this situation even more frustrating is that neither PetDrugs nor DHL provide customer service during the weekend, leaving me with no information at all about my order, despite having paid for a premium delivery service. Due to the failure to meet the promised delivery time and the lack of customer support, I have requested a refund for the delivery fee, as the service I paid for was not provided. Overall, this has been a disappointing experience. Charging for expedited shipping should come with accountability and proper customer support when issues arise. I would not recommend paying for special delivery if timelines and support cannot be guaranteed. [Read on Google →](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT2pGWU5Fb3lSVjlRTUVaalRIUnJjRTFMWHpscmJsRRAB!2m1!1s0x487229dcc53fff95:0x1859e3068c11a3a7) - [Walid Eltaki](https://www.google.com/maps/contrib/117341011522383185858/reviews)· 3 months ago This email serves as a formal complaint, executive escalation, and final notice regarding your continued failure to fulfil my order despite payment having been taken and a valid veterinary prescription being provided over a week ago. To be absolutely clear, the facts are not in dispute: You accepted payment immediately. You are in possession of a genuine veterinary prescription, correctly issued and explicitly stating the required quantity of tablets. The order placed exactly matches the prescription. You have failed to supply the medication within a reasonable timeframe. The medication is required for pain management in a rescued dog with a diagnosed medical condition. This is not discretionary treatment. Your delay is not administrative inconvenience — it is directly contributing to unnecessary suffering. Your suggestion of a refund and cancellation is unacceptable and inappropriate. It is not a remedy. A contract was formed when payment was taken. I did not make an error. The prescription is correct. The order is correct. Your failure to supply constitutes non-performance on your part. At this stage, your continued withholding of the medication may constitute: Breach of contract Failure to act with due professional care Potential non-compliance with regulatory obligations governing the supply of prescription veterinary medicines If this matter is not resolved immediately, I will escalate without further notice, including formal complaints to the Veterinary Medicines Directorate (VMD) and any other relevant regulatory, professional, or consumer protection bodies. This situation should never have reached this point. The resolution is simple and entirely within your control. I require written confirmation today that the medication has been released and dispatched without further delay. Confirm dispatch. Kindly address me as Mr Eltaki, we are not on first name basis . [Read on Google →](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT2tGTU5YQTBXbWR1VUVWa1REQTRkRGhNVG1SbWFrRRAB!2m1!1s0x487229dcc53fff95:0x1859e3068c11a3a7) - [amanda ralph](https://www.google.com/maps/contrib/100060825702913011629/reviews)· 4 months ago 10 days still no pain killer for elderly dog. More complaints daily yet 5\* reviews - are these regulator checked reviews? 11am Told today DHL to blame but Pet Drugs Online dont track orders to locate whereabouts - not been dispatched. Said DHL have order. Then reassured I'd have it tomorrow - day 10. Tonight dispatch note has come advising they have sent to my old address - despite my order clearly advising of the shipping address. Utter incompetence. And that is the Customer Services Team Leader wowser. Controlled drug lost and now posted to wrong address?? Concerning. Original - this morning was Causing animal to suffer in pain!!! My prescription marked as urgent 8 days old and paid next day urgent. Not received. Not even dispatched! Emails not replied. Phones turned off.'staff training message' remains on. Should be reportable to regulator. [Read on Google →](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT214UFJFcG5ORE5OVTB0WlIzSk1OVWsyUVMxRWVXYxAB!2m1!1s0x487229dcc53fff95:0x1859e3068c11a3a7) - [Julie Kempton](https://www.google.com/maps/contrib/115408550283267369477/reviews)· 8 months ago 2 stars, as my order was despatched promptly. Would have given 0 stars for Customer Service. My 3 boxes of controlled medication were crushed and torn, luckily the tablets were still intact, tho a few of the blister packs were split down the middle. However the tube of canine toothpaste was badly bent in the middle, possibly damaged inside. I sent several clear photos to customer service. Received a reply from Connie, whose care and empathy were severely lacking. 'She wanted to know what my problem was... The tablets were ok, the toothpaste box was slightly squashed, but the toothpaste looks fine to use'. The point that when a customer purchases expensive products and is charged a hefty £6.99 for delivery, they might expect their goods to arrive in decent condition is clearly way over her head. What an attitude! I'll be purchasing from an alternative supplier in future... [Read on Google →](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT214Vk4wVmZOMnREVDFGMU9USmpiMDFvZVZCbUxWRRAB!2m1!1s0x487229dcc53fff95:0x1859e3068c11a3a7) Contact 01761 250850 [Visit Website](https://www.petdrugsonline.co.uk/) At a glance RCVS Accredited ❌ No Open Weekends ❌ No Car Park ❌ No Disabled Access ❌ No Key facts - Family-run business - Based in Nottingham - RCVS registered veterinary practice premises - Offers online dispensing of veterinary medications ### Own this practice? [Claim listing](/practice/claim?practice=0ee17570-caa4-4844-83c7-664fc0007531) ### Nearby vet practices Looking to compare? [See average vet prices across Nottinghamshire](/vets/nottinghamshire). 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