--- title: "Number 1 Vets, Rugeley | Prices & Reviews" description: "Number 1 Vets in Rugeley. Rated 4.7/5 from 368 reviews. See available prices, services and nearby vets." lang: en json-ld: | [ { "@context": "https://schema.org", "@type": "WebSite", "name": "The Vet Price Comparison Site", "alternateName": "VetPrices", "url": "https://vetpricecomparisonsite.co.uk" }, { "@context": "https://schema.org", "@type": "Organization", "name": "The Vet Price Comparison Site", "alternateName": "VetPrices", "url": "https://vetpricecomparisonsite.co.uk", "logo": "https://vetpricecomparisonsite.co.uk/web-app-manifest-512x512.png" }, { "@context": "https://schema.org", "@type": "VeterinaryCare", "@id": "https://vetpricecomparisonsite.co.uk/vet/number-1-vets-ltd#practice", "name": "Number 1 Vets", "address": { "@type": "PostalAddress", "streetAddress": "1 Brereton Road, Rugeley, Staffordshire", "postalCode": "WS15 1DN", "addressRegion": "Staffordshire", "addressCountry": "GB" }, "geo": { "@type": "GeoCoordinates", "latitude": 52.75448, "longitude": -1.932078 }, "url": "https://vetpricecomparisonsite.co.uk/vet/number-1-vets-ltd", "telephone": "01889574452", "email": "james@number1vets.co.uk", "sameAs": [ "https://www.number1vets.co.uk", "https://www.google.com/maps/place/?q=place_id:ChIJUREBxpYLekgRT7p1-NQYGhE" ], "aggregateRating": { "@type": "AggregateRating", "ratingValue": 4.7, "reviewCount": 368, "bestRating": 5, "worstRating": 1 }, "openingHoursSpecification": [ { "@type": "OpeningHoursSpecification", "dayOfWeek": "https://schema.org/Friday", "opens": "08:30", "closes": "18:30" }, { "@type": "OpeningHoursSpecification", "dayOfWeek": "https://schema.org/Monday", "opens": "08:30", "closes": "18:30" }, { "@type": "OpeningHoursSpecification", "dayOfWeek": "https://schema.org/Tuesday", "opens": "08:30", "closes": "18:30" }, { "@type": "OpeningHoursSpecification", "dayOfWeek": "https://schema.org/Saturday", "opens": "09:00", "closes": "17:00" }, { "@type": "OpeningHoursSpecification", "dayOfWeek": "https://schema.org/Thursday", "opens": "08:30", "closes": "18:30" }, { "@type": "OpeningHoursSpecification", "dayOfWeek": "https://schema.org/Wednesday", "opens": "08:30", "closes": "18:30" } ], "amenityFeature": [ { "@type": "LocationFeatureSpecification", "name": "Client Car Park", "value": true }, { "@type": "LocationFeatureSpecification", "name": "Disabled Access", "value": true } ], "hasMap": "https://www.google.com/maps/place/?q=place_id:ChIJUREBxpYLekgRT7p1-NQYGhE", "areaServed": [ { "@type": "Place", "name": "Rugeley" }, { "@type": "AdministrativeArea", "name": "Staffordshire" } ], "contactPoint": { "@type": "ContactPoint", "telephone": "01889574452", "contactType": "customer service", "areaServed": "GB", "availableLanguage": "English" }, "knowsAbout": [ "Avian Veterinary Care", "Feline Medicine", "Canine Medicine", "Small Animal Veterinary Care" ] }, { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "Is Number 1 Vets part of a corporate vet group?", "acceptedAnswer": { "@type": "Answer", "text": "No — Number 1 Vets is an independent vet practice and is not part of a corporate chain such as IVC Evidensia, CVS, VetPartners or Medivet." } }, { "@type": "Question", "name": "What's the address of Number 1 Vets?", "acceptedAnswer": { "@type": "Answer", "text": "Number 1 Vets is located at 1 Brereton Road, Rugeley, Staffordshire, WS15 1DN." } }, { "@type": "Question", "name": "What kinds of pets are seen at Number 1 Vets?", "acceptedAnswer": { "@type": "Answer", "text": "The following animals are seen at Number 1 Vets: Birds, Cats, Dogs, Small Mammals." } }, { "@type": "Question", "name": "When is Number 1 Vets open?", "acceptedAnswer": { "@type": "Answer", "text": "Number 1 Vets is open during the following hours: Friday: 08:30-18:30; Monday: 08:30-18:30; Sunday: Closed-Closed; Tuesday: 08:30-18:30; Saturday: 09:00-17:00; Thursday: 08:30-18:30; Wednesday: 08:30-18:30." } }, { "@type": "Question", "name": "Does Number 1 Vets offer weekend appointments?", "acceptedAnswer": { "@type": "Answer", "text": "Yes — Number 1 Vets is open on weekends. Check the opening hours above for exact Saturday and Sunday times." } }, { "@type": "Question", "name": "Can I park my car at Number 1 Vets?", "acceptedAnswer": { "@type": "Answer", "text": "Number 1 Vets has a dedicated client car park." } }, { "@type": "Question", "name": "Does Number 1 Vets have disabled access?", "acceptedAnswer": { "@type": "Answer", "text": "Number 1 Vets provides accessible facilities for visitors with mobility needs." } }, { "@type": "Question", "name": "What kind of practice is Number 1 Vets?", "acceptedAnswer": { "@type": "Answer", "text": "Number 1 Vets is an independent small animal veterinary practice located in Rugeley." } }, { "@type": "Question", "name": "Does Number 1 Vets accept referrals?", "acceptedAnswer": { "@type": "Answer", "text": "Established in August 2011, it offers a range of veterinary services including annual vaccinations, health checks, weight management, and both orthopaedic and soft tissue operations." } }, { "@type": "Question", "name": "What are the key facts about Number 1 Vets?", "acceptedAnswer": { "@type": "Answer", "text": "Number 1 Vets: Independent practice; Established in August 2011; Located in Rugeley with easy access and parking; Treats small animals, from dogs to rodents." } }, { "@type": "Question", "name": "Does Number 1 Vets take new patients?", "acceptedAnswer": { "@type": "Answer", "text": "To register with Number 1 Vets, use the contact details on this page. Capacity for new patients varies by location, so it's worth calling ahead." } }, { "@type": "Question", "name": "How can I make an appointment with Number 1 Vets?", "acceptedAnswer": { "@type": "Answer", "text": "You can book an appointment at Number 1 Vets by phone on 01889574452 or via the practice website." } }, { "@type": "Question", "name": "How do Number 1 Vets's prices compare to other vets nearby?", "acceptedAnswer": { "@type": "Answer", "text": "See the \"Nearby practices\" section above for the closest alternatives to Number 1 Vets, or browse the full price comparison for Rugeley at /vets-in/rugeley to find the cheapest vet in the area." } } ] }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://vetpricecomparisonsite.co.uk/" }, { "@type": "ListItem", "position": 2, "name": "Vets by County", "item": "https://vetpricecomparisonsite.co.uk/vets" }, { "@type": "ListItem", "position": 3, "name": "Staffordshire", "item": "https://vetpricecomparisonsite.co.uk/vets/staffordshire" }, { "@type": "ListItem", "position": 4, "name": "Rugeley", "item": "https://vetpricecomparisonsite.co.uk/vets-in/rugeley" }, { "@type": "ListItem", "position": 5, "name": "Number 1 Vets" } ] } ] --- [How It Works](/#how-it-works)[Pricing Map](/county-pricing)[About Us](/#who-we-are) [![The Vet Price Comparison Site](/assets/logo-v3-BBKbOnyg.webp)](/) [Blog](/blog)[For Vets](/for-vets)[Claim Your Listing](/practice/claim) [How It Works](/#how-it-works)[Pricing Map](/county-pricing)[About Us](/#who-we-are)[Blog](/blog)[For Vets](/for-vets)[Claim Your Listing](/practice/claim)[Claim Your Listing](/practice/claim) 1. [Home](/) 3. [Vets by County](/vets) 5. [Staffordshire](/vets/staffordshire) 7. [Rugeley](/vets-in/rugeley) 9. Number 1 Vets Vet practice in Rugeley # Number 1 Vets 4.7 (368 reviews) 1 Brereton Road, Rugeley, Staffordshire, WS15 1DN Open Weekends Disabled Access Car Park - [About](#about) - [Animals](#animals) - [Pricing](#pricing) - [FAQs](#faqs) - [Reviews](#reviews) - [Nearby](#nearby) About this practice ## Number 1 Vets in Rugeley Number 1 Vets is an independent small animal veterinary practice located in [Rugeley](/vets-in/rugeley). Established in August 2011, it offers a range of veterinary services including annual vaccinations, health checks, weight management, and both orthopaedic and soft tissue operations. The practice treats companion animals, from large dogs to small rodents. The practice prides itself on providing a high standard of veterinary care and attention while maintaining value for money. It is owned and operated by James Cadwallader BVSc MRCVS, supported by a team of qualified and registered veterinary nurses. Facilities include dedicated dog, cat, exotic, and isolation wards to minimise stress for pets during their stay, as well as separate waiting areas for dogs and cats. Number 1 Vets is conveniently situated by the railway arches in Rugeley, easily accessible from various directions. It provides a large car park adjacent to the practice off the A460 and is also located near a bus stop. The practice is open Monday to Friday from 8:30 AM to 6:30 PM, and on Saturdays from 9:00 AM to 5:00 PM, with a one-hour closure for lunch. Number 1 Vets is based at 1 Brereton Road, Rugeley, Staffordshire, WS15 1DN in Staffordshire. The practice treats birds, cats, dogs and small mammals. It is open at weekends, offers on-site parking and provides step-free access. Animals treated 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![](data:image/webp;base64,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)Small Mammals ![](data:image/webp;base64,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)Birds ## Number 1 Vets Prices ### No published pricing found We couldn't find any pricing on Number 1 Vets's website, and they haven't yet claimed their listing to display their own prices. Are you responsible for this practice? Claim this listing for free to add your own consultation, vaccination, neutering and health plan prices — and help local pet owners make informed choices. [Claim this listing](/practice/claim?practice=08c00935-9376-47dd-921b-b107e9d5bb76) ## Frequently asked questions Common questions about Number 1 Vets. ### Is Number 1 Vets part of a corporate vet group? ### What's the address of Number 1 Vets? ### What kinds of pets are seen at Number 1 Vets? ### When is Number 1 Vets open? ### Does Number 1 Vets offer weekend appointments? ### Can I park my car at Number 1 Vets? ### Does Number 1 Vets have disabled access? ### What kind of practice is Number 1 Vets? ### Does Number 1 Vets accept referrals? ### What are the key facts about Number 1 Vets? ### Does Number 1 Vets take new patients? ### How can I make an appointment with Number 1 Vets? ### How do Number 1 Vets's prices compare to other vets nearby? ## Number 1 Vets reviews 4.7 (368 reviews) Average rating of 4.7 out of 5 based on 368 reviews. Sourced from Google. ### Latest reviews Read the five most recent/ recommended reviews for Number 1 Vets. Order provided by Google. - [M J D](https://www.google.com/maps/contrib/107713767361513582334/reviews)· 2 months ago Had to take my daughter's pet here. From the phone call right through to the end of the appointment (which was the same day) the staff were very kind, friendly and helpful. The vet was very thorough in the examination of the pet and gave very useful ideas and suggestions going forward. Would highly recommend. [Read on Google →](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT2xSVFpHOVdWbnBMTW01cmVHZ3plR0pTY1dGSVVrRRAB!2m1!1s0x487a0b96c6011151:0x111a18d4f875ba4f) - [Sally Walters](https://www.google.com/maps/contrib/100912642815190080899/reviews)· 3 months ago What a wonderful service, I am a little over protective about my dog but sam was fantastic, talked me through the whole process and kept me informed throughout, a worrying time made so much better, thank you sam for looking after Dolly 🥰 [Read on Google →](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT25KMU5URlRTakZZUkZkMGQyeEhTa1l5V1hOdVlWRRAB!2m1!1s0x487a0b96c6011151:0x111a18d4f875ba4f) - [Honest Reviewer](https://www.google.com/maps/contrib/104457870369300463135/reviews)· 5 months ago One of the best vets I have ever taken my girl to and also the cheapest by far. The service is brilliant, and they really do care about your pet. Highly recommend this vets. [Read on Google →](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT25ZeVJqTmFjWGRJVlRkelNXbDVhbmxKWTNKVExVRRAB!2m1!1s0x487a0b96c6011151:0x111a18d4f875ba4f) - [Kathy Davies](https://www.google.com/maps/contrib/112517688250102922893/reviews)· 6 months ago Fantastic vets, very caring and thoughtful, helpful to pet owners explaining things to help you understand everything, my girl was spayed and when she came back out for us to pick her up she was sleepy but happy so they definitely have my vote [Read on Google →](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT2tVME5IUlZZVTFqYUhKS0xVRkdPVmxvZGxacmNIYxAB!2m1!1s0x487a0b96c6011151:0x111a18d4f875ba4f) - [rebecca cowie](https://www.google.com/maps/contrib/116633259701465055865/reviews)· 8 months ago Today, Christmas Eve, we made the incredibly difficult decision to have our 14-year-old dog put to sleep. When I eventually managed to get through to this practice, I explained that I believed we needed to proceed with euthanasia. The response I received from the receptionist was cold, transactional, and completely devoid of empathy. I was asked what was wrong with my dog, given appointment times in a blunt manner, and the call ended abruptly without a single expression of compassion, guidance, or acknowledgement of the situation. It felt like booking a routine appointment, not discussing the end of a much-loved family member’s life. What made this experience even more distressing is the contrast with another veterinary practice I spoke to, who were calm, gentle, and compassionate, carefully explaining what to expect and taking care not to overwhelm me while I was clearly distressed. I raised my concerns with the practice owner, James who told me he was “happy with how his receptionist spoke” to me. I find that deeply troubling. If this interaction represents acceptable communication standards for end-of-life conversations at this practice, then pet owners should be aware of that before placing their trust in them at one of the hardest moments they will ever face. I was not asking for special treatment, just basic human kindness. On Christmas Eve, while facing the loss of my dog, that was not provided. Plenty of other amazing, caring vets in the area. I would avoid this practice at all costs. This is not the first poor experience we have had here, but it will certainly be the last. [Read on Google →](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT2xCcWVtNW9PV1J1ZUhCVE0yODNMWFJ4TUhneFkwRRAB!2m1!1s0x487a0b96c6011151:0x111a18d4f875ba4f) Contact 01889574452 james@number1vets.co.uk [Visit Website](https://www.number1vets.co.uk) Opening hours Monday 08:30-18:30 Tuesday 08:30-18:30 Wednesday 08:30-18:30 Thursday (Today) 08:30-18:30 Friday 08:30-18:30 Saturday 09:00-17:00 Sunday Closed At a glance RCVS Accredited ❌ No Open Weekends ✅ Yes Car Park ✅ Yes Disabled Access ✅ Yes Key facts - Established in August 2011 - Independent practice - Treats small animals, from dogs to rodents - Located in Rugeley with easy access and parking - Offers separate dog and cat waiting areas ### Own this practice? [Claim listing](/practice/claim?practice=08c00935-9376-47dd-921b-b107e9d5bb76) ### Nearby vet practices Looking to compare? [See average vet prices across Staffordshire](/vets/staffordshire). [ E C Straiton & Partners – Albion Street 14 Albion Street, Rugeley, Staffordshire, WS15 2BY 4.8 (117 reviews) 0.4 miles away ](/vet/e-c-straiton-partners)[ Donnachie & Townley The Veterinary Centre, Rugeley, Staffordshire, WS15 2JH 4.7 (103 reviews) 0.5 miles away ](/vet/linnaeus-veterinary-ltd-ta-donnachie-townley)[ Pool House Veterinary Group – New Road 15 New Road, Armitage, Staffordshire, WS15 4AA 4.8 (119 reviews) 2.4 miles away ](/vet/pool-house-veterinary-group)[ Hednesford Vets 12 Market Street, Cannock, Staffordshire, WS12 1AF 4.4 (151 reviews) 4.2 miles away ](/vet/hednesford-vets)[ Cannock Vets4Pets East Cannock Road, Cannock, Staffordshire, WS12 1LU 4.5 (447 reviews) 5.0 miles away ](/vet/cannock-vets4pets-ltd) ### You might also want to see [ All vets in Staffordshire Browse every practice in the county ](/vets/staffordshire)[ Vets in Rugeley Local practices with prices & reviews ](/vets-in/rugeley)[ Compare county prices Average vet prices across the UK ](/county-pricing)[ Puppy first-year cost Vaccinations, neutering & health checks ](/calculators/puppy)[ Adult dog yearly cost Boosters, consults & parasite treatment ](/calculators/adult-dog)[ Neutering prices near you Compare spay & castrate prices ](/calculators/neutering) Prices and data are collected directly from the RCVS, veterinary practice websites, published price lists and other verified sources. 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