--- title: "Highcroft Veterinary Group – London Road, Hailsham | Prices" description: "Highcroft Veterinary Group – London Road in Hailsham. Rated 4.6/5 from 339 reviews. 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It is part of IVC Evidensia, one of the UK's corporate veterinary groups." } }, { "@type": "Question", "name": "How do I find Highcroft Veterinary Group – London Road?", "acceptedAnswer": { "@type": "Answer", "text": "Highcroft Veterinary Group – London Road's address is 25 London Road, Hailsham, East Sussex, BN27 3BN." } }, { "@type": "Question", "name": "Does Highcroft Veterinary Group – London Road treat exotic pets?", "acceptedAnswer": { "@type": "Answer", "text": "Highcroft Veterinary Group – London Road treats Cats, Dogs, Exotic/Wild, Small Mammals." } }, { "@type": "Question", "name": "What are the opening hours at Highcroft Veterinary Group – London Road?", "acceptedAnswer": { "@type": "Answer", "text": "Highcroft Veterinary Group – London Road opening hours — Friday: 08:30-18:30; Monday: 08:30-18:30; Sunday: Closed-Closed; Tuesday: 08:30-18:30; Saturday: 09:00-12:00; Thursday: 08:30-18:30; Wednesday: 08:30-18:30." } }, { "@type": "Question", "name": "Can I book a weekend appointment at Highcroft Veterinary Group – London Road?", "acceptedAnswer": { "@type": "Answer", "text": "Yes — Highcroft Veterinary Group – London Road is open on weekends. Check the opening hours above for exact Saturday and Sunday times." } }, { "@type": "Question", "name": "Is there parking at Highcroft Veterinary Group – London Road?", "acceptedAnswer": { "@type": "Answer", "text": "Yes — Highcroft Veterinary Group – London Road provides a client car park." } } ] }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://vetpricecomparisonsite.co.uk/" }, { "@type": "ListItem", "position": 2, "name": "Vets by County", "item": "https://vetpricecomparisonsite.co.uk/vets" }, { "@type": "ListItem", "position": 3, "name": "East Sussex", "item": "https://vetpricecomparisonsite.co.uk/vets/east-sussex" }, { "@type": "ListItem", "position": 4, "name": "Hailsham", "item": "https://vetpricecomparisonsite.co.uk/vets-in/hailsham" }, { "@type": "ListItem", "position": 5, "name": "Highcroft Veterinary Group – London Road" } ] } ] --- [How It Works](/#how-it-works)[Pricing Map](/county-pricing)[About Us](/#who-we-are) [![The Vet Price Comparison Site](/assets/logo-v3-BBKbOnyg.webp)](/) [Blog](/blog)[For Vets](/for-vets)[Claim Your Listing](/practice/claim) 1. [Home](/) 2. [Vets by County](/vets) 3. [East Sussex](/vets/east-sussex) 4. [Hailsham](/vets-in/hailsham) 5. Highcroft Veterinary Group – London Road Vet practice in Hailsham # Highcroft Veterinary Group – London Road 4.6 (339 reviews) 25 London Road, Hailsham, East Sussex, BN27 3BN Open Weekends Car Park - [About](#about) - [Animals](#animals) - [Pricing](#pricing) - [FAQs](#faqs) - [Reviews](#reviews) - [Nearby](#nearby) About this practice ## Highcroft Veterinary Group – London Road in Hailsham Highcroft Vets is a veterinary practice located across multiple sites, including Polegate and [Hailsham](/vets-in/hailsham). They offer a range of services to ensure high standards of patient care. The practice treats various animals, focusing on general veterinary medicine and preventative healthcare. Highcroft Vets prides itself on setting high standards and aiming to be a first-choice veterinary practice. Clients value their friendly approach, care, and compassion. The team includes experienced vets, nurses, and support staff, committed to providing quality care and customer service. Opening hours for the Polegate practice may differ, and clients are advised to call the Hailsham branch for specific times. The practice provides services like repeat prescriptions and offers a Pet Health Club to help spread the cost of preventative healthcare. They are accredited by the RCVS. Highcroft Veterinary Group – London Road is based at 25 London Road, Hailsham, East Sussex, BN27 3BN in East Sussex. The practice treats cats, dogs, exotic/wild and small mammals. It is open at weekends and offers on-site parking. Animals treated 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![](data:image/webp;base64,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)Small Mammals ![](data:image/webp;base64,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)Exotic/Wild ## Highcroft Veterinary Group – London Road Prices ### No published pricing found We couldn't find any pricing on Highcroft Veterinary Group – London Road's website, and they haven't yet claimed their listing to display their own prices. Are you responsible for this practice? Claim this listing for free to add your own consultation, vaccination, neutering and health plan prices — and help local pet owners make informed choices. [Claim this listing](/practice/claim?practice=3244a41e-e0b9-4d98-a70f-572bc36a9e23) ## Frequently asked questions Common questions about Highcroft Veterinary Group – London Road. ### Is Highcroft Veterinary Group – London Road an independent vet practice? ### How do I find Highcroft Veterinary Group – London Road? ### Does Highcroft Veterinary Group – London Road treat exotic pets? ### What are the opening hours at Highcroft Veterinary Group – London Road? ### Can I book a weekend appointment at Highcroft Veterinary Group – London Road? ### Is there parking at Highcroft Veterinary Group – London Road? ## Highcroft Veterinary Group – London Road reviews 4.6 (339 reviews) Average rating of 4.6 out of 5 based on 339 reviews. Sourced from Google. ### Latest reviews Read the five most recent/ recommended reviews for Highcroft Veterinary Group – London Road. Order provided by Google. - [Anna Stelforth](https://www.google.com/maps/contrib/118386753884110766277/reviews)· a month ago Highcroft vets in Hailsham are absolutely amazing. I have never experienced the level of care and genuine kindness towards my pet as I did on the 5th March. We are not clients of them yet when my vet in Eastbourne couldn’t see my dog Teddy they agreed to see him. He was in a very bad way struggling to breath and as soon as we walked in the door they jumped into action. Unfortunately I didn’t catch any names to personally write a thank you on here but everyone we spoke to that day were caring and patient at a very bad time. Unfortunately I had to say goodbye to Teddy that day the hardest decision ever but it was made so much easier by the care and compassion of the vets, nurses and reception staff. Including help with payment afterwards they went above and beyond. Thank you so much everyone and I wouldn’t hesitate to recommend to anyone. [Read on Google →](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT2pkclZqVlBWbGxITjNGamNrcDBhRkJyYlZCd2FIYxAB!2m1!1s0x47df6e6aae583417:0x7a0e772e151ea4c4) - [Beth Tovey](https://www.google.com/maps/contrib/110964140360974711909/reviews)· a month ago AVOID AT ALL COSTS We recently brought home our 7-month-old pup from another family. He had never been microchipped or vaccinated and was quite smelly and matted when we got him. I did my best to bathe and brush him gently myself, and we had already booked a proper groom for later in the week. We booked an appointment at Highcroft Vets to get him checked over, vaccinated and microchipped. On arrival, my husband found the reception staff to be friendly and helpful, which was a great start. Unfortunately, our experience went downhill once he went in to see the nurse/vet. The woman who saw our dog was very short and patronising with my husband, making comments about the dog being matted and generally speaking down to him. My husband explained that we had only had the dog for one night and already had grooming booked, but the attitude remained blunt and dismissive. During the check-up they said they had found a lump that they believed could be on his kidney. We had signed up for the vet’s “pet club” plan, so the check-up and vaccinations were covered under that. The Australian lady who came in to scan him for a microchip was absolutely lovely — warm, polite and reassuring — though we later found out she doesn’t normally work at this practice. We were told our dog would need a scan and that an estimate would be sent later in the day. As we were leaving, my husband was casually told he needed to pay a £100 deposit towards the scan. At no point was it explained that this deposit would be non-refundable, so my husband paid it assuming it would simply secure the appointment. Two days later we received a quote of £800 for the scan. After thinking it through, we decided we would prefer to monitor our pup for two weeks first as he is happy, eating well, drinking well and toileting normally. When my husband called to ask about the deposit, he explained that we had never been told it was non-refundable and asked if it could be returned. The receptionist was polite but unsure and said she would need to check. During the conversation my husband was also told we would not be allowed to be in the room while our dog was scanned and that he would likely need heavy sedation. This didn’t sit right with us, especially as our dog is extremely friendly and relaxed. In the meantime I contacted a couple of other vet practices to ask about their procedures. Both told me that owners are normally allowed to be present, and that heavy sedation is not always necessary depending on the dog. This raised concerns for us that unnecessary sedation — and therefore extra cost — might be used without us being present to question it. During the phone call my husband politely explained our concerns, and suddenly a 10% discount was offered on the scan, which only reinforced our feeling that the focus was more on money than on genuine care. My husband was then put through to the woman who runs the practice, and unfortunately this was the worst part of the experience. Her tone and attitude were extremely rude and dismissive. She asked patronising questions such as “well how do you plan to look after your dog then?”, which made the conversation very uncomfortable. Eventually, after a long and frustrating discussion, we did manage to get our £100 deposit refunded. However, the entire process was unnecessarily difficult and stressful. I would strongly recommend that people do their research before choosing this practice. Our experience left us feeling that the priority here is financial rather than the wellbeing of the animals. For the woman who questioned how we will take care of our dog — we will be taking him to a vet who genuinely cares about animals, not just about filling their pockets. [Read on Google →](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT214YVlXZEpWR015Vm1oVmFsaEdSVzFRVEhOTVFXYxAB!2m1!1s0x47df6e6aae583417:0x7a0e772e151ea4c4) - [Jose Noya-InspirationNation](https://www.google.com/maps/contrib/106835425245491591841/reviews)· 2 months ago Stuck with us through a nightmare insurance claim Been taking our cat to Highcroft for ages. Had a bit of a saga recently that I think shows what they’re really about. Our cat needed dental work in November, they found a tooth resorption thing during the procedure that needed sorting. Clinical side was all good, he recovered fine. Won’t lie, the initial quote made my eyes water a bit. Corporate vet practice pricing I guess (they’re part of IVC Evidensia). But Lynsey the manager sat down with us and we worked it out. Just something to be aware of going in. Then the fun started, insurance company said no. Spent literally months trying to get it overturned. Lynsey and Hannah (head nurse) went proper above and beyond getting us the documentation we needed. Hannah wrote this detailed letter, Lynsey kept dealing with the insurance company even though I’m sure she had better things to do. Got £570 approved in the end. Absolute lifesaver for us. That’s what sold it for me really, they didn’t have to put in all that effort for what was basically just paperwork, but they did. The actual vet care’s always been good too, they know their stuff. If you’re price conscious just have the conversation upfront. And if you’ve got insurance definitely worth knowing they’ll help you fight for claims when needed. Staying with them because when it got messy they didn’t bail. That counts for a lot. [Read on Google →](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT21Vd1Z6ZE1kekZDUXkxcGFFSTFXRVl6TjJGbGRVRRAB!2m1!1s0x47df6e6aae583417:0x7a0e772e151ea4c4) - [Serena Puxty](https://www.google.com/maps/contrib/108976665259621881370/reviews)· 2 months ago Always been kind and helpful. Im especially grateful for the kindness and help they gave me and my dog Alice in 2025 throughout her surgery and recovery. It’s nice to be able to walk in with my two dogs and not have to persuade them to come through the door, they come in and happily greet the ladies at the desk. The vets and nurses also give the girls reassurance whilst dealing with what needs to be done, also giving me time with questions i may have. It’s helpful to also get sent reminders for when the girls are due for appointments or to pick up more flea and wormer. The receptionists are also quick at answering the phone and sorting out what ever question or problem you have. Great work all around. [Read on Google →](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT2xwWGRFRjBZMDV5VkdkamRrWXRjRmhoYVU1T2VFRRAB!2m1!1s0x47df6e6aae583417:0x7a0e772e151ea4c4) - [Summer Buckwell](https://www.google.com/maps/contrib/101734576326819724802/reviews)· 3 months ago Everybody here are absolutely lovely. I signed my 9 week old puppy up recently and found the vet he had check him over and administer the jab, extremely calm and friendly. I could tell my pup was at ease. Thank you for a wonderful experience [Read on Google →](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT21ONlRHbG5PRFF5UTNFdFVtbGZiRGhVTnpkRGVVRRAB!2m1!1s0x47df6e6aae583417:0x7a0e772e151ea4c4) Contact 01323841666 vets@highcroftvets.co.uk [Visit Website](https://www.highcroftvets.co.uk) Opening hours Monday 08:30-18:30 Tuesday 08:30-18:30 Wednesday (Today) 08:30-18:30 Thursday 08:30-18:30 Friday 08:30-18:30 Saturday 09:00-12:00 Sunday Closed At a glance RCVS Accredited ❌ No Open Weekends ✅ Yes Car Park ✅ Yes Disabled Access ❌ No Key facts - Part of IVC Evidensia - Accredited by the RCVS - Offers a Pet Health Club - Provides online repeat prescription service ### Own this practice? [Claim listing](/practice/claim?practice=3244a41e-e0b9-4d98-a70f-572bc36a9e23) ### Nearby vet practices Looking to compare? [See average vet prices across East Sussex](/vets/east-sussex). [ Downland Vets Hailsham 19 Station Road, hailsham, east sussex, BN27 2BH, BN27 2BH 4.7 (107 reviews) 0.4 miles away ](/vet/downland-vets-hailsham-bn272bh)[ Downland Veterinary Group – Station Road 19 Station Road, Hailsham, East Sussex, BN27 2BH 4.7 (106 reviews) 0.4 miles away ](/vet/downland-veterinary-group-hailsham)[ Horsebridge Veterinary Practice High Street, Hailsham, East Sussex, BN27 4DH 4.5 (209 reviews) 1.1 miles away ](/vet/horsebridge-veterinary-practice)[ Highcroft Veterinary Group – Millfields 1 Millfields, Polegate, East Sussex, BN26 6AS 4.5 (103 reviews) 3.0 miles away ](/vet/highcroft-veterinary-group-polegate)[ Downland Vets Stone Cross 3 Mimram Road, stone cross, pevensey, east sussex, BN24 5DZ, BN24 5DZ 4.5 (88 reviews) 3.8 miles away ](/vet/downland-vets-stone-cross-bn245dz) ### Other IVC Evidensia branches nearby Practices within 20 miles that are also part of the IVC Evidensia group. [ Downland Vets Hailsham 19 Station Road, hailsham, east sussex, BN27 2BH, BN27 2BH 4.7 (107 reviews) 0.4 miles away ](/vet/downland-vets-hailsham-bn272bh)[ Downland Veterinary Group – Station Road 19 Station Road, Hailsham, East Sussex, BN27 2BH 4.7 (106 reviews) 0.4 miles away ](/vet/downland-veterinary-group-hailsham)[ Highcroft Veterinary Group – Millfields 1 Millfields, Polegate, East Sussex, BN26 6AS 4.5 (103 reviews) 3.0 miles away ](/vet/highcroft-veterinary-group-polegate) ### You might also want to see [ All vets in East Sussex Browse every practice in the county ](/vets/east-sussex)[ Vets in Hailsham Local practices with prices & reviews ](/vets-in/hailsham)[ Compare county prices Average vet prices across the UK ](/county-pricing)[ Puppy first-year cost Vaccinations, neutering & health checks ](/calculators/puppy)[ Adult dog yearly cost Boosters, consults & parasite treatment ](/calculators/adult-dog)[ Neutering prices near you Compare spay & castrate prices ](/calculators/neutering) Prices and data are collected directly from the RCVS, veterinary practice websites, published price lists and other verified sources. 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